iPhone LTE only works after factory reset

Discussion in 'iPhone Tips, Help and Troubleshooting' started by mkw5053, May 12, 2017.

  1. mkw5053 macrumors newbie

    Joined:
    Mar 7, 2010
    Location:
    San Francisco
    #1
    I recently traveled abroad and used multiple SIM cards in my iPhone. After getting home to the USA, my iPhone 6S will only work on Verizon after erasing all content and settings.

    Initially I tried to reset the Network Setting and reboot this phone. Then I spoke to Verizon, they suggested similar strategies while they reset things on their end. Eventually, they mailed me a new SIM card. However when it arrived, I still could not connect to the network.

    Next I decided to backup my phone and Erase All Content and Settings, and it worked! However, when I tried to restore from backup, it again would not connect to the LTE network. I'm currently using a reset iPhone.

    Has anyone else experienced this? Is there anything I can do besides factory resetting my phone (I'd like to keep all of my content and settings except what's keeping me from connecting)? If not, does anyone have suggestion for the easiest way to restore my photos, messages, apps, etc from a backup?

    Thanks!

    iPhone 6S
    Version 10.3.1
    Carrier: Verizon 28.4
    Model: MKR32LL/A
     
  2. mkw5053 thread starter macrumors newbie

    Joined:
    Mar 7, 2010
    Location:
    San Francisco
    #2
    I've also tried only resetting the settings (not the content) without success
     

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