Thanks for your well thought out response. I can understand where you're coming from. As a new iPhone user (had the touch for over a year) I can understand (to a point) that you want some change. I think a refresh and customization and some more functionality (like folders) would solve that problem. When I say that the UI doesn't need a complete change - I mean exactly that. The WAY the phone works and the core functionality is probably second to none which is why (plus the apps) the phone has done so well. If Apple start mucking around with the inherent functionality (the core functionality) then I think they'll be shooting themselves in the foot.
But I think the majority of people here aren't looking for a UI (from an engineering point of view) but rather more cosmetic/additional functionality point of view. Does that make sense?
As for your Windows scenario - I'll play devil's advocate by saying that Microsoft gained more than it lost by keeping the similar UI on Windows XP because both businesses and individual users didn't have to worry about getting a new computer and having to relearn how to use it. There are far more people in the marketplace who like the latest and greatest but also want to feel comfortable. Liken it to those that like to travel but hate getting lost?
Fact is - XP has gotten pretty stable over the years and is a solid OS - that's why it hasn't changed. Microsoft tried and failed with the ME edition, and some others. They refined XP to work the best they could.
Look at all the commentary about VISTA and when it was introduced - all the confusion about requirements, which edition, etc. Consumers, in my opinion, would rather avoid confusion and just get something newer and better without trying to figure out what that is...
Then there are those that just get the latest and greatest because they think they should, status or whatever and don't even use a computer, device, whatever to its capacity because they are limited in their previous knowledge and don't care/bother to go beyond that.