My iPhone was stolen on Saturday night. I reported it to the police but we all know I'll never see it again. I went to Apple store on Sunday morning to buy a new iPhone and asked if I could give them the serial number in case the thief ever brought it in to get fixed and the guy said "We don't do that. I'ts not our responsibility. If the thief brought it in we would have to service it as if it was there phone. We're not the police." .............. He said all this as he was charging my card for another £600 for a new iPhone. I never expected any sort of compensation from Apple. I should have insured it but I didn't because I still wasnt sure if I was keeping it or not. But I am appalled that they can't even take down a serial number and report it to the police. Apple products are not cheap and the service does not match the price of the products. Unfortunately, I love the iPhone so I have no choice but to put up with it.