iPhone Upgrade Program Pre-Approvals Now Available Ahead of iPhone X Launch

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Oct 23, 2017.

  1. BriSpe macrumors regular

    Joined:
    Aug 25, 2010
    Location:
    CH
    #201
    Don't know if this question was already asked but will there be a limit on how many one person can preorder?
     
  2. newyorksole macrumors 68030

    Joined:
    Apr 2, 2008
    Location:
    New York.
    #202
    So in my scenario I already sold my iPhone 7 Plus privately. I got preapproved for the X, but does anyone know when I go to order on Friday if they’re going to tell me to turn off “Find My iPhone”?

    In store it’s required of course, but I hope it isn’t required online because obviously the person who now owns it has it turned on.

    Anyone that ordered an iPhone 8/8 Plus with an iPhone Upgrade Program upgrade have any idea?
     
  3. muxbox macrumors member

    Joined:
    Mar 30, 2009
    #203
    Demand will be high? More like supply will be low, pull the other one Apple
     
  4. hoon2999 macrumors regular

    Joined:
    Mar 30, 2012
    #204
    Unless you are starting new separate loan for iPhone X or paid previous iphone 7 in full, you need to turn-in the device. Otherwise, they won’t bother
     
  5. WatchFromAfar macrumors 6502a

    WatchFromAfar

    Joined:
    Jan 26, 2017
    #205
    I know; those huge lines for Super Mario Odyssey.....
     
  6. sulpfiction macrumors 68030

    sulpfiction

    Joined:
    Aug 16, 2011
    Location:
    Philadelphia Area
    #206
    If u are just signing up for IUP then you don’t have any obligation with ur iPhone 7. U own it. If ur upgrading, and already using IUP, then u will not be able to activate the new phone without the old one. And you’ll have to pay off whatever’s left of the 24 payments before the new program will kick in.
     
  7. Rogifan macrumors P6

    Rogifan

    Joined:
    Nov 14, 2011
    #207
    I don’t remember what option I picked. I do remember talking to an advisor and then being put on hold for 15 minutes while they connected me to a different advisor,
     
  8. potentmf macrumors regular

    potentmf

    Joined:
    Oct 6, 2016
    #208
    Are you talking about under the program or just regular preordering on Friday?
     
  9. acctman macrumors 65816

    acctman

    Joined:
    Oct 26, 2012
    Location:
    Georgia
    #209
    Getting the digital copy ... i hope the connection is good
     
  10. pcmike macrumors regular

    pcmike

    Joined:
    Jun 17, 2007
    Location:
    Lake Worth, FL
    #210
    You’ll be fine. Find My iPhone is tied to the Apple ID... if it’s on under someone else’s they could careless. Also, since you no longer have the phone you’ll just be required to pay off the original loan when they realize you don’t have a device to trade in (either in store or via the mail).. so if you’re reserving for pickup in store, get ready to pay off the loan in full before they activate the new phone... if by mail, you’ll get a window in which the full amount on the old loan becomes due.
     
  11. BriSpe macrumors regular

    Joined:
    Aug 25, 2010
    Location:
    CH
    #211
    Regular
     
  12. tallflguy macrumors newbie

    Joined:
    Oct 24, 2017
    #212
    Dumb question. I'm in the Upgrade program. I went through the pre-approval process for the X, but I still have a outstanding balance on my 7 Plus. When I turn in the phone, does the current loan goes away or do I have two loans?
     
  13. newyorksole macrumors 68030

    Joined:
    Apr 2, 2008
    Location:
    New York.
    #213
    Gracias. That’s how I thought it would go. I think you were also the one who responded when I mentioned paying in full for the X and then going in to return it / rebuy it under the Upgrade Program. I agree, not the best solution for everyone. Some stores might not do that. It would have to be returned open box and then sell that same one so no one can reserve it. The inventory team would have to allow that.

    I don’t have to turn in the device. What if after ordering the X, the 7 Plus I’m supposed to trade ingets stolen? I’m just required to pay off the balance of It. I got $600 for the phone and my Citizens One balance is $457 so I’m good.
    --- Post Merged, Oct 24, 2017 ---
    The current loan will get closed out when they receive the phone that you’re trading in. 2 loans will be open until they receive that 7 Plus. Personally I sold my 7 Plus privately because it’s worth more than the balance I had left to pay.
     
  14. potentmf macrumors regular

    potentmf

    Joined:
    Oct 6, 2016
    #214
    That's a good question. I've never pre ordered an iPhone before, but when I have purchased items that were in high demand, I was never able to get multiple. You may have to use different cards, which you will then need to login on multiple devices just to get your orders through.
     
  15. emdee macrumors newbie

    Joined:
    Oct 23, 2017
    #215
    I talked with Apple support. Seems this issue occurred since I switched plans after the upgrade plan signup. The rep confirmed my eligibility through serial number and IMEI, and couldn't provide the reason for the error. She suggested I wait until 10/27 to order off of the Apple website.
     
  16. linkgx1 macrumors 65816

    Joined:
    Oct 12, 2011
    #216
    Good thing I preordered it. My issue is that I'm going to have to be in line for SMO and try to preorder the iPhone at the same time....
     
  17. macduke Suspended

    macduke

    Joined:
    Jun 27, 2007
    Location:
    Central U.S.
  18. roki1958 macrumors newbie

    roki1958

    Joined:
    Apr 2, 2010
    Location:
    Los Angeles
    #218
    I called Apple about not being able to use the “return by mail” feature if i’m On T-Mobile. They confirmed that if you’re a T-Mobile customer you must turn your old phone in at the store. So much for T-Mobile being customer friendly.

    I was able to get preapproved yesterday. Initially I was declined but that’s because I had locked my credit reports due to the equifax hack. I unlocked my report and got approved. Not sure what will happen when I order on the 27th.
     
  19. spinedoc77 macrumors G3

    spinedoc77

    Joined:
    Jun 11, 2009
    #219
    Hmm, I paid off my phone early this year. On the apple app it's showing I have an upgrade eligible, but it's not asking me for a credit check. IN the fine print it says a credit check may not be required depending on your history with Citizens. Am I ok to preorder on the 27th? I'd hate to be held up by a credit check when these will be sold out likely in seconds.
     
  20. Lobwedgephil macrumors 68040

    Joined:
    Apr 7, 2012
    #220
    Try to get preapproved, if you can't than you have to start a new upgrade plan on launch night, or pay another way.
     
  21. Millionaire2K macrumors 6502a

    Joined:
    Apr 12, 2011
    #221
    So you come up with a fix yet? Still not working for me.
     
  22. spinedoc77, Oct 24, 2017
    Last edited: Oct 24, 2017

    spinedoc77 macrumors G3

    spinedoc77

    Joined:
    Jun 11, 2009
    #222
    Hmm, I'm not seeing any option for that. When I'm in the app it shows my line is eligible for an upgrade. I do the checkout process all the way until the end where the continue is greyed out because it's not launch day yet. I've even tried checking out through both Apple or Verizon's payment plans.
     
  23. benwolfe macrumors newbie

    Joined:
    Oct 23, 2017
    #223
    Haha I have been trying for over 14 hours to no avail dude. I first tweeted at verizon customer support and they said it was because there were too many phones on my account that are on a monthly plan. I told them that makes no sense. Today I talked to a support rep on the verizon website and they said that no verizon customers are able to do the pre approval and that I am eligible and will have to wait until the 27th. All of this makes no sense to me since this is a loan separate from my bill with Verizon since it is handled through Apple/ Citizen one. Have you found anything out? I am considering just skipping the upgrade out of frustration/ getting the 8plus/ cancelling my verizon account altogether. Everyone around me has been able to get through the pre approval through other carriers.
     
  24. rangers97 macrumors newbie

    rangers97

    Joined:
    Sep 9, 2016
    Location:
    New Jersey
    #224
    You are getting garbage response from Verizon. Ask to be escalated. I did pre approval on Verizon for my wife's 8+. I did pre approval yesterday on X. Smooth as silk. Something else is up
     
  25. benwolfe macrumors newbie

    Joined:
    Oct 23, 2017
    #225
    Thanks for the advice =) I will do that
    --- Post Merged, Oct 24, 2017 ---
    still stuck
     

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