I got that message twice on the first screen but then it recognized my phone number and has been on that screen since...took a few times before mine activated..kept saying that activation could not be completed try again later blah blah blah..kept trying and it finally worked..
I got that message twice on the first screen but then it recognized my phone number and has been on that screen since...
I don't even get a "try again" message, it's been spinning for about 30 minutes. I guess I'm glad I'm not the only one.
I called Apple. As another person posted, they had me shut down (hold the large button right side, then swipe to shut down) and restart (hold large button right side). It still didn't work. Told me to call AT&T, which I did. They confirmed their servers are slammed but gave me the automated activation phone number. I called it, system said it was activated (!) But still no joy on the phone itself.I put the old SIM card into the new phone then try to activate. After a few tries it went through but I noticed I don't have cellular service. The cell setting is on but I can't make calls and no cellular network in "about". Tried putting in the new sim that comes with the box and immediately it's connected to at&t. All working fine now for me.