iPhone X iPhone X battery/heat issues?

Discussion in 'iPhone' started by jhx122, Nov 5, 2017.

  1. jhx122 macrumors newbie

    Joined:
    Oct 31, 2017
    Location:
    Warwick
    #1
    Anyone else experiencing incredibly poor battery with the X? (4.5hrs 0-100%) I have things such as background app refresh, restrictions on some apps using location, decreased screen brightness etc.. all turned off... Charge up time is ridiculously slow - 30% increase in 45 minutes. On top of this, it seems to get ridiculously hot the second its unlocked to even do the most basic tasks.
     
  2. Vermifuge macrumors 65816

    Vermifuge

    Joined:
    Mar 7, 2009
    #2
    did you set it up as new or restore? did you import a lot of apps, images or songs? the phone could take the better part of a few days to index depending on how much media you imported onto the phone.
     
  3. phillavelle macrumors member

    phillavelle

    Joined:
    Dec 18, 2012
    Location:
    Los Angeles
    #3
    How are you getting on now? Has this settled down? I'd be curious to know.
    Four days in, my battery drains fairly quickly in use.
    This morning, I took it off the wireless charger and it was cool. Within ten mins of just using WhatsApp. Messages, Safari and Twitter and nothing intensive, it was really warm and down to 96%.
    It's been like this the last few days and I can't quite work out why it is still like this. It should be fully indexed now.
    Called Apple who suggested taking it into a store and swapping it out. But without a genius appointment, there is a 60-90 min wait time, so I'd rather not unless I have to. Has anyone else experienced this and has it improved?
    I restored from an iPhone 8 Plus backup. I'd really rather not wipe and set up as new and lose everything unless essential.
     
  4. tromboneaholic macrumors 65816

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #4
    I was thinking about how great the battey life was on my way home from work today. I was at 78% after messing with it off and on all day. Then FaceID worked from my mount in my car as I plugged it in...
     
  5. phillavelle macrumors member

    phillavelle

    Joined:
    Dec 18, 2012
    Location:
    Los Angeles
    #5
    But does yours get warm too?
     
  6. tromboneaholic macrumors 65816

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #6
    Not yet.
     
  7. Vermifuge macrumors 65816

    Vermifuge

    Joined:
    Mar 7, 2009
    #7

    Have you looked under your battery settings to see which app is consuming the most energy?
     
  8. phillavelle macrumors member

    phillavelle

    Joined:
    Dec 18, 2012
    Location:
    Los Angeles
    #8
    First thing I did. Nothing out of the ordinary.
    Whatsapp and messaging shouldn’t be making the phone hot
     
  9. Vermifuge macrumors 65816

    Vermifuge

    Joined:
    Mar 7, 2009
    #9
    setup as a new phone or restore from backup?
     
  10. Nikhil72 macrumors 6502a

    Joined:
    Oct 21, 2005
  11. jhx122 thread starter macrumors newbie

    Joined:
    Oct 31, 2017
    Location:
    Warwick
    #11
    Hey, I remember seeing a few of your posts in the US dispatch forum! Unfortunately, my battery is still extremely bad.. I've never had great battery on iPhone's. I.E The 7+ was manageable if I turned off options such as 4G, managed location services and use low power mode. With the iPhone X I feel as if it's not controllable at all regardless if it's on low power mode or if I limit the use of certain apps.
    I'm the same, I don't really want to wait for a replacement X. I would rather just deal with the bad battery until I know I will receive an instant swap. I'm going to give the phone a few more days, I know it's still updating a few things on iCloud such as shared folders. In conclusion, the battery is still dreadful, takes ages to charge and becomes uncomfortably hot.
     
  12. Nikhil72 macrumors 6502a

    Joined:
    Oct 21, 2005
    #12
    That’s unfortunate. One thing to try is a reset of all settings. With iOS 11 on my 7+, that helped a great deal, as did 11.1. Did you restore from backup? Charging with the included charger will be about 3 hours; an iPad brick (~$20) will get that down to about 2 hours.

    That being said, I’m getting roughly the same as 7+ which is to say a full day from 6am-9pm.
     
  13. jhx122 thread starter macrumors newbie

    Joined:
    Oct 31, 2017
    Location:
    Warwick
    #13
    I did restore with a backup as I had a lot of valuable content on apps such as iMessage, Whatsapp etc and iCloud takes ages to download the files back. I think I may just have to accept the X has bad battery and just limit how much I use it or carry a portable charger with me!
     
  14. phillavelle macrumors member

    phillavelle

    Joined:
    Dec 18, 2012
    Location:
    Los Angeles
    #14
    So an update on this: I reset all settings last night.. didn't seem to fix the issue.

    Called my Apple store this morning who said they DO NOT have separate stock for replacements of faulty devices. Called Apple main number who did a search and said there were none available within 20 miles of LA!

    So.. luckily, I have a second iPhone X. Originally I bought it for my partner who then decided he didn't want it. I was planning on trying to sell it for a little profit (call me a scalper, but would be silly not to since I had it in my hand) but hadn't had any takers. Figured I would take it back at some point within the 14 days.

    So I've just spent the last two hours trying to restore my backup onto this other device. It was like childbirth. Issues with Apple's verification server. Was completely losing the will to live.

    Anyway, now it is restoring. So I'll give that a go for a few days, let it settle down and see if I have the same issue with this one. If I do, I'll know it's a backup thing (or just my high expectations) and if I don't, then I know it was a dodgy unit and that'll be the one going back.

    What a palaver!
     
  15. jasonklee macrumors 6502a

    jasonklee

    Joined:
    Dec 7, 2007
    #15
    Out of curiosity, would checking Coconut Battery help?
     
  16. blairian89 macrumors 6502

    blairian89

    Joined:
    Dec 5, 2016
    Location:
    Texas
    #16
    Tickle my (and others) fancy and restore it through iTunes using 11.1 IPSW files and set it up as new.
     
  17. The Game 161 macrumors G5

    The Game 161

    Joined:
    Dec 15, 2010
    Location:
    UK
    #17
    thats odd as i'm on 4 hours usage already with 78% left
     
  18. phillavelle macrumors member

    phillavelle

    Joined:
    Dec 18, 2012
    Location:
    Los Angeles
    #18
    Coconut Battery?!
    --- Post Merged, Nov 7, 2017 ---
    Ha - no chance. I wanted to keep all my sentimental iMessages etc
     
  19. jasonklee macrumors 6502a

    jasonklee

    Joined:
    Dec 7, 2007
    #19
    A Mac utility app that gives battery stats like age, health, total capacity
     
  20. tripleh3lix macrumors regular

    tripleh3lix

    Joined:
    Jun 17, 2014
    #20
    I’m on day 2.... 48 hours in. Mines getting very hot right under the camera just being on safari. No background apps. Have all battery saving and notifications off. I keep everything closed in the background. No music even playing in the background. Bluetooth off. No random iCloud services performing or anything like that, that’s all off.

    I have the most battery saving tips possible. Rebooted a few times the last few days as a couple of hard resets. Still running very warm.
     
  21. BBD90 macrumors member

    Joined:
    Oct 7, 2011
    #21
    My battery gets hot when I charge it but in use it gets warm but not hot. My battery life is actually really impressive so far so if you are having problems I would swap it out.
     
  22. tripleh3lix macrumors regular

    tripleh3lix

    Joined:
    Jun 17, 2014
    #22
    It’s not hot but really warm. Battery was very bad yesterday. I’m at 70% and about 34 percent brightness and battery is 2 hr and 11m screen on, 3 hr 19m standby. It’s getting slightly better. Plus would be at about 3 hours at this point. However if it stays like this I can’t complain. Just trying to keep the heat down. My only concern.

    I am using without a case until mine arrives tomorrow so I’m noticing the warmth more. I’m sure it’ll be patched soon. A lot of people are having issues with it.
     
  23. BacktoMacNJ macrumors member

    Joined:
    Apr 12, 2013
    #23
    Mine gets hot when playing video, mostly YouTube at high resolutions, mainly 1440p or 1080p. It doesn't seem to get hot at resolutions lower than that.

    My battery life seems pretty good, but I had a 6s before this.
     
  24. jhx122 thread starter macrumors newbie

    Joined:
    Oct 31, 2017
    Location:
    Warwick
    #24
    Using the device over the last week I've surprisingly seen an improvement. It's not a massive change but it gets me through 3/4 of the day rather than just 1/5 compared the before!
     
  25. Jackietran123 macrumors newbie

    Joined:
    Jan 18, 2018
    #25
    Have you figured out the problem? If so how did you solve it? I’m having the same problem and have done multiple restores with no success.
     

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