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Sounds like the X screen is even more susceptible to colder temps. Must be an OLED thing.
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Trading it in for another will not help. Sound to me the OLED screen is very temperature sensitive! Wind would cool the screen down even faster.
Agreed. But OP wouldn’t really know unless he tries another one.
 
I remember when I took my 6s for a run in winters back then. Just 1 minute of using it outside my pants pocket it directly went to shutting itself down. Absolutely unacceptable.
 
Interesting, thought I was going mad but I have the exact same problem... only noticed it when walking from work back to my car. Here in the UK it’s been around 8-10 degrees so not that cold. Could be to do with wind/sudden changes in temp though?
 
Interesting, thought I was going mad but I have the exact same problem... only noticed it when walking from work back to my car. Here in the UK it’s been around 8-10 degrees so not that cold. Could be to do with wind/sudden changes in temp though?
The same in NYC yesterday. It was not that cold, but it was windy. So I'd go with your theory that it has something to do with sudden temp changes. Might be the nature of the OLED screen....
 
Agreed. But OP wouldn’t really know unless he tries another one.

That would be a waste of time as too many others are having the same issue.
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I remember when I took my 6s for a run in winters back then. Just 1 minute of using it outside my pants pocket it directly went to shutting itself down. Absolutely unacceptable.

It is where our technology is today. Until they come up with new battery chemistry and better screen technology, physics will rule. No really Apples fault as any phone if cold soaked will stop. BUT, maybe the X screen is a little more susceptible.

We will know soon as cold air is on the way!
 
Let's hear from all those Samsung owners that are continuing to bash the iPhones on here, do their OLED screens have the same problem? Someone needs to do an impartial test between X with OLED and 8 with LCD and one test between Apple and Samsung phones with OLED screens. Identical circumstances at the same time. Condensation would take place with cold phone going into warm humid environment. How about touch screens in cars? anybody have a problem when the car has been sitting out in the cold? (Mine is too old!)
 
...It is where our technology is today. Until they come up with new battery chemistry and better screen technology, physics will rule. No really Apples fault as any phone if cold soaked will stop. BUT, maybe the X screen is a little more susceptible.
We will know soon as cold air is on the way!
This isn't (100%) true for batteries. I have used many Nokia phones in cold. Last one Lumia 1020 I used for photographing almost an hour without any problems when temperature was -15°C to -20°C (of course the battery drains faster, but the phone is usable). Second example. I have Garmin Edge 25/520. Both of those are working in -15°C without major problems. These devices are using lithium batteries like iPhone. Even my backup phone Samsung A3 (amoled) works in cold. Also my Canon 7D with lithium battery works great in very cold conditions. I really hope this coldgate is isolated and most of the X phones are capable to run in cold.
 
This isn't (100%) true for batteries. I have used many Nokia phones in cold. Last one Lumia 1020 I used for photographing almost an hour without any problems when temperature was -15°C to -20°C (of course the battery drains faster, but the phone is usable). Second example. I have Garmin Edge 25/520. Both of those are working in -15°C without major problems. These devices are using lithium batteries like iPhone. Even my backup phone Samsung A3 (amoled) works in cold. Also my Canon 7D with lithium battery works great in very cold conditions. I really hope this coldgate is isolated and most of the X phones are capable to run in cold.


The phone does not really drain more quickly, it is just having trouble inducing the chemical reaction to make power. Take it back in where it is warm and the battery will go back to normal.

Just reading the post here it is pretty apparent the X might have a cold weather issue.
 
I have seen this happen on my device, notably when leaving the office and trying to send a message. Not sure on the conditions but I do believe it’s a software bug as a lock/unlock seems to fix it for me?
 
That would be a waste of time as too many others are having the same issue.
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It is where our technology is today. Until they come up with new battery chemistry and better screen technology, physics will rule. No really Apples fault as any phone if cold soaked will stop. BUT, maybe the X screen is a little more susceptible.

We will know soon as cold air is on the way!

I don't know dude. I've never had that problem with any of its predecessor or successor. I even tried it with my gf's iPhone 6S back then - exact same situation. I think there are ways to finetune both software and hardware in order to get rid of that problem, or at least to find a partial solution.
 
Even old Samsung oled phones don’t have the issue. Apple is so cheap and it is using less sensitive touch screen layer. That layer is supposed to detect temp and it is of poor quality.
 
I don't know dude. I've never had that problem with any of its predecessor or successor. I even tried it with my gf's iPhone 6S back then - exact same situation. I think there are ways to finetune both software and hardware in order to get rid of that problem, or at least to find a partial solution.

Software and hardware will never trump physics. Time will tell, not an issue with me as I returned my X and went back to the 8+ and I live in FLorida where it is 75+ degrees.

Just read comments in this thread and it is not rocket science
 
Interesting. I actually just experienced this issue this morning. I'm in NJ and ride the train to NYC every morning, so I end up standing outside in the cold for a few minutes every morning. I was trying to type, but the screen seemed to freeze and the keyboard was barely responsive. I thought that maybe my phone needed a reboot. The train arrived before I could reboot it, so by the time I remembered I was already sitting on the train where it's warm. I took out my phone and it worked like normal. I didn't even think anything of it until I read this thread.
 
my iPhone 6 has never worked well in temperatures under 40 F. It simply shuts down, even when in my coat pocket. I usually can't get it to power up again until I'm inside.

Perhaps our smartphones just need sweaters?
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I don't know how you would even use it at -20.
When it's -20 Celsius, the electrons in the batteries tend to be unable to move, so the phone shuts itself off.
 
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I don't know how you would even use it at -20.
When it's -20 Celsius, the electrons in the batteries tend to be unable to move, so the phone shuts itself off.
People here are not generally talking about -20°C. I was. And I have used phones at -20°C without problems. But the main thing seems to be that X doesn't always work even at +4°C/40F.
 
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There is a video on u-tube showing a guy put an iPhone 10 in a bowl of water, then freezing it at -35 degrees! He then drops the ice off his balcony to release phone, still working!
 
I've a note 4. I'm looking to switch to iPhone X. Never had a problem with touch sensitivity on my note 4. Ever. Even in December in copenhagen with - 5°C. I mean, I can even select an opinion to work with gloves on. Gloves on and with - 5°C works like a charm.

If this is a problem with all iPhone X, I will skip it.
Let's hear from all those Samsung owners that are continuing to bash the iPhones on here, do their OLED screens have the same problem? Someone needs to do an impartial test between X with OLED and 8 with LCD and one test between Apple and Samsung phones with OLED screens. Identical circumstances at the same time. Condensation would take place with cold phone going into warm humid environment. How about touch screens in cars? anybody have a problem when the car has been sitting out in the cold? (Mine is too old!)
 
Well, Apple was bragging that they designed this screen, but Samsung just manufactured it. Perhaps this is just one of the peculiarities we'll encounter because of that.
 
Hi,

I have a space gray 256gb iPhone X and I really like the phone, except...

I live in Finland and here is cold (-30-5°C) about 6 to 7 months in a year. Yesterday I noticed that when I'm outside and temperature hits about -1°C (~30°F) my iPhone X's display becomes working incorrectly. Some touches aren't recognized and some are not accurate at all. Problem solves itself after about 3-5 minutes of use, or when I go back indoors.

This is driving me crazy. Anyone else having this kind of problem with the phone?
Yes!!!
It’s just been 6 degrees today in Germany and the same happened! Touch didn’t get recognized properly!
I could barely type a message or scroll properly even..

And I thought it was just me.. what to do?
 
Well this will certainly be interesting to revisit as it gets colder in large cities like Chicago and NYC where taking public transportation is common. Waiting outside for a bus or on an open ‘L platform in the Windy City? Downtown workers with the wind chill factor coming off the lake? Not cool at all.

Oh let me guess, people just need to buy yet another product so they can use their $1000+ phone properly.

Note: The "X" is not affected by wind chill.
 
so for those of you who upgraded from previous iPhones, is this a change? Did the older LCD panels work better in the cold?

I wonder if the accelerated 120 Hz touch input might have something to do with it.
Definitely - it never was an issue before!
 
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