iPhone XR IPhone XR LTE connectivity issues.

[hank_baker]

I have owned only IPhones since the very first one came out. I own a tech camera store, we use iPhones and macs. I recently upgraded my wife’s and I IPhone 6S plus’s for the new IPhone XR. They had a buy one at 750 and get second one free. The LTE download speeds are 0.45 everywhere. Yes we did all the resets, tricks standing on on leg etc...
I am so disappointed that Apple is not recalling these phones or admitting this is a hardware issue with the inferior Intel chip.
Verizon is replacing the phones with refurbished models for my NEW phones, but I suspect hey will have the same issues. Long time IPhone, MAC, Apple user going to buy an android today. Apple seems far behind now. They use to be known for quality. I cannot believe they released a phone that cannot do the one thing it’s suppose to which is work on cell towers. Both our new XR’s are acting the same way. Standing in same place when an employee has a Samsung Galaxy S8 and they are getting 45.0 download speeds and my new XR get 0.45 . I cannot believe that Apple has no more quality control than that.

 

[I7guy]

Dont know why you made a new thread when you already posted: https://forums.macrumors.com/threads/iphone-xr-reception-issues.2162007/page-2#post-27409829

My own opinion I don’t have issues with either my max or the xr, and I expect varied responses. It kind of is what it is and if the performance is unacceptable for any reason the only alternative is to return the phone.

 

[RickGrimes]

No issues here. My so called inferior intel chip works fine even inside the house.

 

[hank_baker]

I would be curious to see a pic of your download speeds on LTE. Why would two brand new phones out of the box behave in exactly the same way. Also many people have reported getting new replacements and still having the same issues. Can you post your XR LTE download speed ? I am always surprised how people take it personally when a problem with an Apple product is reported. It’s like a cultish defending of a product that they own. I am a big believer in dealing in facts the facts are we have 2 new phones that are defective on LTE. I will repost when we have are replacement refurbished models suppose to be here Monday. But many people have received replacement models that continue to respond in the same way and are defective in LTE as well.

 

[FFR]

iPhone XS Max here with the intel chip, it performs beyond my expectations. Must be a lemon.

 

[hank_baker]

Thank you for posting that. That’s incredible. I am impressed. Hopefully a replacement will fix the issue. I appreciate you sharing that info.
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No issues here. My so called inferior intel chip works fine even inside the house.

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No issues here. My so called inferior intel chip works fine even inside the house.

Thank you for posting that. That’s incredible. I am impressed. Hopefully a replacement will fix the issue. I appreciate you sharing that info.
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[sparksd]

I would be curious to see a pic of your download speeds on LTE. Why would two brand new phones out of the box behave in exactly the same way. Also many people have reported getting new replacements and still having the same issues. Can you post your XR LTE download speed ? I am always surprised how people take it personally when a problem with an Apple product is reported. It’s like a cultish defending of a product that they own. I am a big believer in dealing in facts the facts are we have 2 new phones that are defective on LTE. I will repost when we have are replacement refurbished models suppose to be here Monday. But many people have received replacement models that continue to respond in the same way and are defective in LTE as well.

I'm using the XS Max on Sprint LTE here in Seattle and would expect similar performance with the XR - in my house, I just tested 64Mbps download speed (Speedtest).

 

[I7guy]

Max

 

[hank_baker]

View attachment 839960 Max

Thank you so much for posting that. It gives me hope that the replacement will work.

 

[I7guy]

Thank you so much for posting that. It gives me hope that the replacement will work.

What carrier? I’m on vzw.

 

[hank_baker]

What carrier? I’m on vzw.

Yes I am on Verizon as well.

 

[fastbagger]

Yes I am on Verizon as well.

That’s the problem. Seems to only effect the VZW models.

 

[mreg376]

That’s the problem. Seems to only effect the VZW models.

What seems to affect VZW models? I have the XR on Verizon. No issues here.

 

[fastbagger]

What seems to affect VZW models? I have the XR on Verizon. No issues here.

I think the Xr has a different antenna design than the Xs. Qualcomm designed the CDMA chip not intel.

 

[sirghost]

I think the Xr has a different antenna design than the Xs. Qualcomm designed the CDMA chip not intel.

All iPhones released September/October 2018 use the intel chip set.

None use the Qualcomm chips.