iPhone XR T-Mobile Wifi Calling

[codemonkey812]

I have been unable to get Wifi calling with T-Mobile to work since I upgraded to my XR. I running the latest public beta (12.1). Is anyone else having issues? I do not get any errors, but do not see the carries status change to T-Mobile WiFi like my prior phones and cannot make calls with cellular turned off (Airplane mode).

 

[thebro20]

I don't have these issues on my phone, just tried in airplane mode. iPhone XR, TMobile, and on the latest public beta.

 

[codemonkey812]

Thank you. I have an open ticket with T-Mobile so I’ll see what happens.

 

[Gamer-Dad]

disconnect from wifi, check your 911 address settings then re-enable wifi.

 

[gwhizkids]

disconnect from wifi, check your 911 address settings then re-enable wifi.

Why does this work?

 

[codemonkey812]

disconnect from wifi, check your 911 address settings then re-enable wifi.

I just tried this and still no luck.

 

[codemonkey812]

Do you mind sharing a screen shot showing the T-Mobile WiFi calling status? Or how did you test that WiFi calling was working for you. I will be calling T-mobile support again in the morning as they have not called me back.

 

[codemonkey812]

I never updated this with the fix/what happened. T-Mobile had me go to my local Apple store and they swapped out my phone, but that did not fix my issue. The Apple genius spent an hour talking to T-Mobile with me. In the end Apple replaces my T-Mobile SIM card and that fixed it.