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iPhone4S Shipment Status: Backordered!

Ordered my 32gb black on 10/7/11 at 5:20 am (PST) and received my confirmation email at 5:35am the same day. The email says that it should be delivered on the 14th.

However, status still shows it is backordered. No shipping confirmation. I hope it is just a glitch and I will still receive it tomorrow.

My ebay auction on my Iphone 4 ends tomorrow. That would be my luck if I don't get my new one by tomorrow. Oh well. Guess I will get a vacation from my phone.
 
wife went to local store on first day they took pre-orders. i just checked and her status is in back order still with no tracking number.

this is why i always order straight from apple.
 
I have always preordered through ATT in the past and never had any problems. I liked it because the new device is sitting on my porch when I get home and I don't have to deal with the crowds at the retail stores.

Of course this year I get up early and do the preorder and I guess ATT screwed something up to where they can't get me my preorder on time.

I thought the whole premise of preording was to be able to receive your device on the first day it is available. I thought they only took as many preorders as they could fill. My assumptions were wrong.

Still keeping my fingers crossed that they just haven't updated their system and it will still show up tomorrow.
 
I preordered my 4s at 8:15am CST on the 7th over the ATT Premiere website and I still have a 1 in the backordered column on the website. this is ridiculous, some people have had tracking numbers for two days now and I have yet to receive any changes in status since I preordered. I know those that ordered via phone still haven't gotten any status, but I haven't read any more posts that have preordered over the website and still not gotten tracking information. I'm starting to lose hope. plus if it does come tomorrow, I need to have the paper to sign and leave outside, which I can't get without tracking information. what do I do? thanks
 
bbombf said:
I preordered my 4s at 8:15am CST on the 7th over the ATT Premiere website and I still have a 1 in the backordered column on the website. this is ridiculous, some people have had tracking numbers for two days now and I have yet to receive any changes in status since I preordered. I know those that ordered via phone still haven't gotten any status, but I haven't read any more posts that have preordered over the website and still not gotten tracking information. I'm starting to lose hope. plus if it does come tomorrow, I need to have the paper to sign and leave outside, which I can't get without tracking information. what do I do? thanks
Click to expand...

There is nothing that you can do. You can't call the CSRs, they have no idea what is going on. Just have to sit back and wait like the rest of us in the backordered club. You should get some kind of notification when it actually ships.
 
Backordered

I ordered a 16 GB black 4S in the store on October 7th. It was at about 4 PM Mountain Time. Mine also still says backordered. Will it still come tomorrow??






:apple:Macbook Pro 13"
:apple:iPhone 4 16GB
:apple:iPad 64GB Wifi Only
:apple:iPod Classic 160GB
:apple:iPhone 4s 16GB (Pre Ordered)
 
Everyone remain calm

I work at Fedex. At work now Nashville area.
Ordered mine at 7:45 pm Friday central. Got my trackin number
Hr ago before it was on back order. Says I ordered on the 11th. Will b at my
Station at 6:00 am. I work at the station that it's comin to. The first Fedex station it's coming to is the airport BNAR then the next scan will be the small station that will ship it if u guys are tracking. Everyone who will get the phones should get a tracking number no later that 1:00 AM central when our system updates!! Good luck!
 
Ordered at ATT Store on Friday, at 11:00 PST, still on backorder?

I ordered my 2 phones (64 gb and 16 gb) at the ATT store in Emeryville, CA, at 11:00 AM on Friday....has always said to be backordered with no updates at all....

I am kinda pissed, that they took my pre-order, but didn't tell me about the delivery date delay/backorder, so I could determine if I wanted to wait in line....

Anyway, it's ultimately my own fault for not being a dick about it and asking several times before I gave them my cc info and signed on the dotted line.

Oh well, I will get it when I get it....I should just relax and wait. Right?
 
My issue isn't the fact of getting the phone but the fact that my order status didn't say backordered. The ATT rep also said I would get my phone Friday....which I had a feeling I wouldn't...but I just think ATT should have better prepared themselves. I don't think the reps know what to do....:p
 
just got back from an AT&T store and I was told that the workers were informed that most phones wouldn't ship until 2 weeks. but since he said I ordered it around opening I might get lucky. my status online said backordered, but when he checked the system he said everything looked fine!

i don't know. guess ill find out tomorrow. :(

honestly, I think online orders messed everything up. they should've launched them in the middle of the day instead of like 1 in the morning. at least give people going to retail a chance.
 
it looks like people who ordered in ATT stores got screwed. Was hoping to get it tomorrow, but looks like ill probably have to wait another week or 2. sucks but what can I do? it's my first iphone too.
 
I thought I might not get mine tomorrow till today it changed from backorder to shipped. Clincher! I ordered my 10/7 0400 am online. Had to call them in the morning b/c my cc flagged it. Got processed that day but got email next day. It just happen today that backorder changed to ship.
 
just noticed the hold on my debit card disappeared, it's been there since friday. is this a bad sign or perfectly normal?
 
bbombf said:
I preordered my 4s at 8:15am CST on the 7th over the ATT Premiere website and I still have a 1 in the backordered column on the website. this is ridiculous, some people have had tracking numbers for two days now and I have yet to receive any changes in status since I preordered. I know those that ordered via phone still haven't gotten any status, but I haven't read any more posts that have preordered over the website and still not gotten tracking information. I'm starting to lose hope. plus if it does come tomorrow, I need to have the paper to sign and leave outside, which I can't get without tracking information. what do I do? thanks
Click to expand...

I ordered my 64 GB over the phone with ATT and mine is in route to be delivered tomorrow

----------
Martron said:
just noticed the hold on my debit card disappeared, it's been there since friday. is this a bad sign or perfectly normal?
Click to expand...

Banks are only allowed to leave a transaction pending for so long and then it either has to process through or they have to remove it, otherwise you would have hundreds tied up in pending transactions every time a store runs a check to see if your card is valid (they run a pending transaction and never complete it so it just vanishes after the waiting period).

My guess is they will run your card number again when your phone is ready OR they will have to call you if the transaction won't go thru at that time.
 
rogueknight said:
I ordered my 64 GB over the phone with ATT and mine is in route to be delivered tomorrow

----------



Banks are only allowed to leave a transaction pending for so long and then it either has to process through or they have to remove it, otherwise you would have hundreds tied up in pending transactions every time a store runs a check to see if your card is valid (they run a pending transaction and never complete it so it just vanishes after the waiting period).

My guess is they will run your card number again when your phone is ready OR they will have to call you if the transaction won't go thru at that time.
Click to expand...

thanks. i'm betting i missed the cutoff and im out of town anyway, but i'm going to try giving them a call tomorrow to at least make sure my order is kosher. im hoping i at least get it next week sometime.
 
anyone have an update?

I ordered my 4s through the business premier website and immediately after I ordered, AT&T sent me an email saying the phone would ship in 21-28 days. I'm confused because I ordered it, Saturday the 8th which may have been a mistake since I waited a day but I was traveling all day Friday and didn't have the time to place the order. Anyone else get that email? Curious to see if the backordered status is real or if AT&T just shows that (like previous post-ers said had happened with the 4). Any insight would be helpful, hoping to come home to a new phone today!
 
If you aren't getting updates, the phone hasn't shipped. From my readings, you had to order sometime int he morning on the 7th at the latest if you wanted the first batch.

People are receiving their phones already; either that or they have tracking from UPS.
 
I upgraded 2 phones early in the morning of the 7th, one has shipped and scheduled for delivery today the 14th, and the other shows as backordered. Not sure if because one is white and the other black but someone home will be disapointed. I called ATT in an attempt for some sort of compensation for the disagreement but according to them a memo has been issued to not issue any credit to customers with backorder issues.

I understand it is not their fault if orders have been greater than expected but it is them who will have me locked into a 2 year agreement, and I think it is them who should mitigate the problem for not being able to deliver as promised. Should I have known this would happen, I would have gone in line to a store... And who knows,perhaps to Verizon! :mad:
 
conflicting info

Hi,

I ordered through Premiere around 3AM on October 7th. Up until just a few hours ago, all ATT order status websites said backordered or preordered. Now, the website to check the Premiere order status is saying shipped, updated October 14th. This is the site that has recieved -> pre-ordered -> shipped.

However, the other two ATT order status pages are still saying backordered and processing, and in progress pending shipment. The quantity still shows 1 as backordered, 0 as shipped.

Does anyone know what to make of this?
 
onxydraconis said:
Hi,

I ordered through Premiere around 3AM on October 7th. Up until just a few hours ago, all ATT order status websites said backordered or preordered. Now, the website to check the Premiere order status is saying shipped, updated October 14th. This is the site that has recieved -> pre-ordered -> shipped.

However, the other two ATT order status pages are still saying backordered and processing, and in progress pending shipment. The quantity still shows 1 as backordered, 0 as shipped.

Does anyone know what to make of this?
Click to expand...

.... make of it what it is telling you?

If one page says it shipped, then it shipped. They aren't going to update one as shipped and then have the other two to override it, logically that doesn't work.
 
I ordered 2 iPhones on the 7th, one at 11:34am and the other at 12:15pm. The one I ordered at 11:34am is on the UPS truck now and the other is backordered (my wife is the lucky winner).

I talked to an AT&T CSR and she said that they ran out of phones at around noon on the 7th and everything after that is back ordered. If you ordered that Friday afternoon you are probably in the 14-21 day waiting period, otherwise it will be 21-28 days.

Eh, what can you do...? Foxconn can only whip those workers to go faster up to a point... It's just a phone, it will get here eventually.
 
apple only

Well, AT&T screwed me over, messed up the order said it would ship, charged me anyways, etc..
So, I cancelled, (still don't have the credit back) and just went to the apple store at Stanford Palo Alto, CA. great store, they had me in and out in about five minutes with a new upgraded device. Thanks

I'll NEVER order from AT&T again, I'm just about done with them.
 
Eh?

tivoboy said:
Well, AT&T screwed me over, messed up the order said it would ship, charged me anyways, etc..
So, I cancelled, (still don't have the credit back) and just went to the apple store at Stanford Palo Alto, CA. great store, they had me in and out in about five minutes with a new upgraded device. Thanks

I'll NEVER order from AT&T again, I'm just about done with them.
Click to expand...

Just about done with AT&T but you just surrendered yourself to another 2 years...mmmmmmmK.
 
its here

well it took all day but I got my phone a little after 4. caught the UPS guy at the gas station lol.

Good luck all
 
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