iPhone4S Shipment Status: Backordered!

[Solange82200]

I can totally understand people being frustrated with all the conflicting info being given by ATT reps, email, etc. And it is also very important to most of us to time everything right so we sell our old phone not too much before we get our new phone, since nowadays going days without a cell phone is a big deal for being connected with work and family.

However, I will say those of you who are going to be without a phone because you sold yours or timed it in a way that you MUST get the new phone the 14th, I think you should have planned a bit better. We know from past experience that even if you are sitting by your computer at midnight when preorders start, the demand is so much that there is never a guarantee that you will get your phone on launch day. Between server problems with so many people buying, the demand, etc, I think every person who preordered the Iphone 4s was well aware of the fact that they could possibly receive their phone after the 14th. When this happened to me last year with the iphone 4 and best buy, I vented on forums as well, there is nothing wrong with that. It's frustrating, and there is nothing wrong with venting. I am just saying that I can see both sides of the argument, I guess.

 

[inthe-air]

I never got a terms of agreement email from AT&T.. Is this bad? I ordered in store @0900 alaska time.. Really hoping I get it on the 14th..

I never got one either, but I called the Order Management number and they said that my order was processed and was at the warehouse ready to be shipped on pre-order shipment day?

I'm so confused. What is this terms of agreement email???

 

[DiamondMac]

And your current iPhone 4 mysteriously stopped working on the day the 4S was announced?

Well now you are changing the point.

I never said my iPhone stopped working...I simply pointed out that the "Phone is just a phone" line is long gone for many people.

Phones are now the lifeline to many for their work and family

 

[MizuSeirei]

Are you saying your order will ship out tomorrow? Is it a 4s iPhone?
Did she happen to say if you would get it early like Thursday?

No. That's why it's so freaking bad!!! Mine is the older version! It's the IPhone 3S 8gig! I can understand the high demand for the 4S and this is prob the reason why everything is so backed up with orders and shipping dates....,but the older phone??? It makes no sense to be back-ordered! especially if everybody is looking at the newer phone! My phone has been out for a while so they should know better by now!

 

[circa]

Yes, a device that I contact my family with all day, work off of most of the day, etc....

The phone is insanely important to many like me

but you still have a phone. Just because you preordered a new phone doesn't mean that your current phone self-destructs...

 

[DiamondMac]

but you still have a phone. Just because you preordered a new phone doesn't mean that your current phone self-destructs...

Who said it did?

 

[Martron]

I never got one either, but I called the Order Management number and they said that my order was processed and was at the warehouse ready to be shipped on pre-order shipment day?

I'm so confused. What is this terms of agreement email???

What's the Order Management number?? ATT just keeps telling me 21-28 days even tho I ordered on Friday and got an email saying 14-21 days. But it sounds like they were told to tell everyone 21-28 days, probably to cover their asses. If you get yours earlier then great, but if not they can say they told you so.

So what's that number so I can ask about my order???

Also, if you ordered in store you signed the agreement there. You would only receive an agreement email if you ordered online.

 

[doctapeppa]

What's the Order Management number?? ATT just keeps telling me 21-28 days even tho I ordered on Friday and got an email saying 14-21 days. But it sounds like they were told to tell everyone 21-28 days, probably to cover their asses. If you get yours earlier then great, but if not they can say they told you so.

So what's that number so I can ask about my order???

Also, if you ordered in store you signed the agreement there. You would only receive an agreement email if you ordered online.

I called them because mine says processing and they assured me that I should get it on Friday. I ordered it at 0400 EST after trying apple.com for an hour.

 

[1swift]

Hey everyone...

I've got a tracking number in my status now.

 

[Eddyisgreat]

Hey everyone...

I've got a tracking number in my status now.

-

 

[WizardHunt]

Hey everyone...

I've got a tracking number in my status now.

Image

When you click on your tracking does it show expected delivery date?

 

[1swift]

When you click on your tracking does it show expected delivery date?

unfortunately, no.

Doesnt appear to be in the fedex system quite yet. I'll post when it does.

 

[verwon]

but you still have a phone. Just because you preordered a new phone doesn't mean that your current phone self-destructs...

Wait...mine did, I think it got jealous! My HTC Evo 4G suddenly developed a loose charging port, for no reason. It was in an inside, padded jacket pocket, by itself. Now, I can't charge it.

 

[WizardHunt]

unfortunately, no.

Doesnt appear to be in the fedex system quite yet. I'll post when it does.

Strange mine updated just now but says Fed-ex shipped 10/8 but no tracking information. Strange... nothing for me to click on. Maybe they are just updating their sites now. but I ordered 2 phones and the 1st one i ordered which was ordered like 8 min earlier has nothing on it.

----------

I spoke too soon, now I have a tracking number but no info about it, just that they rec'd the shipment. Still nothing on first one ordered.

 

[doctapeppa]

Mine still says processing. FML

Also, how come my website is different from everyone else's?

 

[The Californian]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)

Mine still says processing. FML

Also, how come my website is different from everyone else's?

Cause people ordered from different places, ie. Apple, Verizon.

 

[doctapeppa]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)



Cause people ordered from different places, ie. Apple, Verizon.

Oh. So the other one on this page "1swift" is not from AT&T?

I thought this thread was about AT&T since the OP was about AT&T.

 

[WizardHunt]

Oh. So the other one on this page "1swift" is not from AT&T?

I thought this thread was about AT&T since the OP was about AT&T.

I ordered from at&t and it is exactly like yours but something i noticed, is this, I ordered 2 phones 1 16 GB black and 1 32 gb white. the 16 gb black has already been assigned a tracking number for Fedex but the white 32 GB iPhone 4s is still not showing shipped and it s what we all on this thread have in common. A white 32 GB iPhone. Could that be it?

 

[Legionnaire]

Whats going on with me?.

ordered friday 2.32am my time, 3.32am cali time, processed/confirmation email.
i didnt know about legal/accept email until sunday, accepted it
on site it says 10/10/11 order received, however i have not receieved any emails telling me that im back ordered etc, no shipping dates, nothing anywhere. the att people dont know whats going on with my order and they dont know anything, useless. they said i will be getting it 14th, some say iw ont. so i cant trust them..

all i know is it says 10/10/11. that to me means im totally fked.

anyone have advice? should i cancel and reorder with apple 1-2weeks apple as opposed to 21/28days att, but i havnt had any emails telling me im back ordered, i only know this when i check status and it says this
it still says this, anyone think i might get it? seriously. >.> i dunno. did everyone whos bakc ordered receive an email telling them there back ordered or what?

Dear DONALD WIGGIN,

Thank you for choosing AT&T as your wireless service provider.

To complete your order, you must review and accept AT&T's Terms and Conditions as well as the binding arbitration clause at https://www.wireless.att.com/tc. NOTE - Not accepting will result in the cancellation of your order.

shouldnt this mean they hold order slot for you to activate UNTIL 7 days? seriously? i shouldnt be bumped because i didntknow about it, i did activate it, why did they fk me over and start my stuff on 10/10/11 so some reps told me i would get it 14th, or w'e but i dunno.. its just hard to believe when i see it say 10/10/11

i hope i get it, they should place the orders based on order date, not on acceptance of terms.

 

[doctapeppa]

Whats going on with me?.

ordered friday 2.32am my time, 3.32am cali time, processed/confirmation email.
i didnt know about legal/accept email until sunday, accepted it
on site it says 10/10/11 order received, however i have not receieved any emails telling me that im back ordered etc, no shipping dates, nothing anywhere. the att people dont know whats going on with my order and they dont know anything, useless. they said i will be getting it 14th, some say iw ont. so i cant trust them..

all i know is it says 10/10/11. that to me means im totally fked.

anyone have advice? should i cancel and reorder with apple 1-2weeks apple as opposed to 21/28days att, but i havnt had any emails telling me im back ordered, i only know this when i check status and it says this
it still says this, anyone think i might get it? seriously. >.> i dunno. did everyone whos bakc ordered receive an email telling them there back ordered or what?

If it hasn't shipped by Thursday then cancel the order and go wait in line. That's what I'm doing.

Edit: Also. I didn't receive any emails at all requesting more info. I got only one email confirming my order with an order number and that's it.

 

[Legionnaire]

If it hasn't shipped by Thursday then cancel the order and go wait in line. That's what I'm doing.

Edit: Also. I didn't receive any emails at all requesting more info. I got only one email confirming my order with an order number and that's it.

posted more^ read above. heres the screenies

 

[WizardHunt]

Whats going on with me?.

ordered friday 2.32am my time, 3.32am cali time, processed/confirmation email.
i didnt know about legal/accept email until sunday, accepted it
on site it says 10/10/11 order received, however i have not receieved any emails telling me that im back ordered etc, no shipping dates, nothing anywhere. the att people dont know whats going on with my order and they dont know anything, useless. they said i will be getting it 14th, some say iw ont. so i cant trust them..

all i know is it says 10/10/11. that to me means im totally fked.

anyone have advice? should i cancel and reorder with apple 1-2weeks apple as opposed to 21/28days att, but i havnt had any emails telling me im back ordered, i only know this when i check status and it says this
it still says this, anyone think i might get it? seriously. >.> i dunno. did everyone whos bakc ordered receive an email telling them there back ordered or what?

Dear DONALD WIGGIN,

Thank you for choosing AT&T as your wireless service provider.

To complete your order, you must review and accept AT&T's Terms and Conditions as well as the binding arbitration clause at https://www.wireless.att.com/tc. NOTE - Not accepting will result in the cancellation of your order.

shouldnt this mean they hold order slot for you to activate UNTIL 7 days? seriously? i shouldnt be bumped because i didntknow about it, i did activate it, why did they fk me over and start my stuff on 10/10/11 so some reps told me i would get it 14th, or w'e but i dunno.. its just hard to believe when i see it say 10/10/11

i hope i get it, they should place the orders based on order date, not on acceptance of terms.

I did not see any terms when I ordered or I just checked all the boxes and did not notice. Also I notice that people having a rough time in getting their iPhones shipped are the ones who ordered white.

I would wait until thursday and see if it ships by then, if not cancel and head for the line, it will be long but you may get lucky and get yourself one on launch day. Good luck to us all. I am still waiting shipment info for my white iPhone 32 GB.

----------

Wow, I just checked my order status once more before going to bed, and now my white iPhone has shipped only with UPS not Fedex like my black one. Strange. They must be coming from 2 different places. Thats cool that they shipped but the strange thing is the white says it will ship 10/12 and the black on shipped 10/9 but no tracking status only that they rec'd the electronic info to ship it. Fedex will usually get to my house on 10:30 am but UPS does not come until 3 pm. Bummer I was hoping for Fedex all the way for both iPhones. Oh well at least I know I will get this sometime this week and by Friday at the latest.

I will post any updates on delivery times when I get them.

 

[doctapeppa]

posted more^ read above. heres the screenies

Dude, I can totally make out your order number and your name is visible too. If you don't want someone hijacking your order get that off, quick.

 

[Legionnaire]

Dude, I can totally make out your order number and your name is visible too. If you don't want someone hijacking your order get that off, quick.

appreciate the concern, but honestly if someone makes that much of an effort and successfully cracks it. more power to them, im going to be back ordered anyway.

but yeah, lamesauce.
wish my stuff shipped.

 

[celestialbeing]

shipped

Ordered around 4am Est Via AT&T