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iPod iPod Video Scratches

Corey:

You cannot compare the 3g with 5g + nano.

I have a 3g and it got less scratches in 2 years than my 5g did in hours.

They changed the material and it sucks.

The nano lawsuit will soon be followed by a 5g one.

And rightly so; especially considering we are suppost to WATCH video on a screen so covered in marks by PUTTING it in the case apple gives us with it.

:(

As note: mine was the 60GB, so it might be possible the cases are too small like someone suggested.
 
coreybox said:
hasn't apple said they are constructed of the same materials?
Click to expand...
Apple said, Apple said...

They've admitted, and I've heard from a knowledgeable third party who deals with iPods and their maintenance for a living, that they switched from acrylic to polycarbonate. Polycarbonate is easier to scratch than acrylic, but tougher to crack or break (since it's softer)... so, we're spared cracks and breaks at the expense of a LOT more scratchability.
 
coreybox said:
hasn't apple said they are constructed of the same materials?
Click to expand...

Kind of, but only technically kind of. It can be MADE of the same material, but that doesn't mean the gloss on the top of that material is the same, or layered at the same proportion etc.

Whatever is on the top layer is way too soft and is whats contributing to scratches and the "prism effect" that interferes with watching video that many people report. It might be the same material, but its certainly re-acting differently to even careful use. And this is coming from someone who used to say "it COULDN'T POSSIBLY scratch that easy, why is everyone complaining?"

It's true. I don't know how, but it is.
 
simple problem, your overanalyzing the problem, there is a difference between a scratch and a blemish, scratches are deep and noticable to the clear eye, if you look at any iPod too closely you see lines on the screen, but it is only when they are noticable from a distance, that you have a problem, i have had my video for a week now and have zero scratches or blemishes or lines on the screen and i use the included case, of course i also care about my ipod, but that is beside the point. Just because the Nano has reportedly had problems, does not mean the iPod video does and anybody that expects the nano class suit to succeed might as well give up, it wont, a company sells a product and it is up to the customer to take care of it. just use a screen protector, they really do help

good luck

Backtothemac said:
Damn it! I have had this thing for 2 hours. Really 2 hours. Took it out of the box, put it in the sleeve. Set it on the desk. Took it out of the sleeve connected it to the iMac.

Transfered one song to test sound quality. Looked down. I have hundreds of scratches on the screen!

LITTERALLY HUNDREDS!

WTF. Are the new iPods this easy to scratch that the protective case that they come with will destroy the iPod!

Anyone else have this problem with the 5g iPod?
Click to expand...
 
you are all paranoid, again. Consumer laws only protect defective units, as in do not turn on, do not work, do not play and in most states require that the company have 3(not one) attempts to fix it before they are liable to have to even replace it, i have zero scratches on my iPod video and i am looking for them, but simply put, i know how to care for my iPod. Apple added a layer of protection to the screen on the video and i have had no problems


qevlhma said:
Corey:

You cannot compare the 3g with 5g + nano.

I have a 3g and it got less scratches in 2 years than my 5g did in hours.

They changed the material and it sucks.

The nano lawsuit will soon be followed by a 5g one.

And rightly so; especially considering we are suppost to WATCH video on a screen so covered in marks by PUTTING it in the case apple gives us with it.

:(

As note: mine was the 60GB, so it might be possible the cases are too small like someone suggested.
Click to expand...
 
How are you guys scratching your new iPods with in hours??

Iv had mine for 3days and I don't have a noticeable scratch, three days isn't long but I don't think mine is going to scratch super easily. I just use the case included; the idea of putting packing tape on it is stupid, a couple scratches look better then having tape all over it.

My biggest concern about my new iPod is battery life, espetialy when waching videos. I think im going to get a battery pack so I can watch several videos while im on a plane.
 
crazyjoeda said:
How are you guys scratching your new iPods with in hours??

Iv had mine for 3days and I don't have a noticeable scratch, three days isn't long but I don't think mine is going to scratch super easily. I just use the case included; the idea of putting packing tape on it is stupid, a couple scratches look better then having tape all over it.

My biggest concern about my new iPod is battery life, espetialy when waching videos. I think im going to get a battery pack so I can watch several videos while im on a plane.
Click to expand...


Do you have the 30 gig or 60? just wondering due to your use of the case.
 
clayj said:
Same day. It sat on a soft cloth for a full 24 hours before I ever did anything with it (which was to put it into the included case).

WRT scratches: I didn't fully document the condition of the screen until after I'd brought it HOME from its visit to the Apple Store. Next time, I will be taking photos immediately upon unwrapping, so that I can document any problems and the initial condition of the screen... I don't know if you've noticed, but polycarbonate does interesting things with reflected light... it can look like there are a bunch of linear scratches surrounding any external light source.
Click to expand...

HOLY COW! Same thing happened to me. I had a problem with the screen (prism effect in the plastic) the guy at the store wiped it on his shirt and scratched the screen. They eventually replaced the iPod, but now I'm thinking of just returning it and not opening the sealed new one.
 
Two Words:

InvisibleShield.

I put this on my new iPod before I did anything with it and wow... you won't believe how tough it is! So far, I don't have a single scratch. It has been in a backpack and a pocket full of change and a key. I recommend putting it on any iPod before you start using it.
 
Pistol Pete said:
that demo video is impressive!
Click to expand...

Very impresive!

Does anyone know where they may sell them? (like a retail apple store, or best buy?)

Also how does it protect the sides? Looking at the diagram it seems to have left the corners out. Is that so?
 
runninmac said:
Very impresive!

Does anyone know where they may sell them? (like a retail apple store, or best buy?)
Click to expand...

I don't think they sell them at Apple retail stores because if they don't have them, they're usually not on their online store.
 
invisible shield

spaceballl said:
Hmm I can't say i've been able to recreate your problem. I got the iPod, put it in its case, threw it in my backpack, and stuff... I sync'd up the iPod when it was in the case, took it out of the case, listened to it, did a few other things, and still no scratches.

That being said, I realize this thing is gonna scratch easy... So i'm looking for a case asap!

-Kevin
Click to expand...

invisible shield best investment i ever made sure its a 25 dollar pice of plastic, but it looks alot better than the adhesive or static cling ones. It took an hour to apply just as i wanted it, and i did so immediately after taking the ipod out of the box. The thing still looks immaculate and in brand new condition. I give the invisible shield 5 out of 5.
 
Had to hit the road this afternoon, got on the phone to 800-myapple and cancelled my order that I made this afternoon. Told them of the problems I had heard about and that when it is fixed I will stand in line to buy one. They said no problem (sounded like they had heard this before) and gladly canx the order. Thanks for the heads up MR folk, I do appreciate it! :cool:
 
So how are you guys getting the apple store to accept these back? I have been ultra careful with my 5g and have only ever taken it out of the provided case when I am synching it. It seems that the included case is the my culprit. Needless to say I am pissed since everyday I get another scratch and today I have a nice size scratch reaching halfway across the screen. To some people it wouldn't be an issue but for me, one I see it that's all I can see. I just ordered an invisibleSHIELD anyway just to curb any further damage, but if I can get a replacement I will definitly do that. Any tips on getting having a successful exchange?

And has anyone used any of the scratch removing products? I.e. http://www.ipodcleaner.com/products.html
Todd
 
toddlamp said:
So how are you guys getting the apple store to accept these back? I have been ultra careful with my 5g and have only ever taken it out of the provided case when I am synching it. It seems that the included case is the my culprit. Needless to say I am pissed since everyday I get another scratch and today I have a nice size scratch reaching halfway across the screen. To some people it wouldn't be an issue but for me, one I see it that's all I can see. I just ordered an invisibleSHIELD anyway just to curb any further damage, but if I can get a replacement I will definitly do that. Any tips on getting having a successful exchange? Todd
Click to expand...
How I managed to do it was to convince them that it was THEIR cleaning cloth and unknown cleaning substance that put the scratches on my iPod in the first place. Whether it was truly that or the tightness of the included case, the fact remains that it was Apple's fault that scratches appeared. Nothing hard, not even a fingernail, ever touched my iPod's screen.

BTW, I noticed today that what looked like my old iPod Gen5 was behind the counter at the Apple Store, marked down to $360.
 
After reading this forum I A: purchased an invisibleSHIELD and B: Purchased a cleaning/polishing kit listed in my previous post. I am looking to pick up a nano for the girlfriend, any word on updated versions of those?
 
Just a question, from this thread it seems like that the 5G Invisible Shields have already started shipping, yet the site still says pre-order. So what's going on?

edit: forget it, I just ordered one anyway!!
 
The Truth

Here's the truth. I was one of the first people to order the new ipod 5G. I have had it for 7 days. I have taken EXTREMELY good care of it, only taking it out of the sleeve to charge and listen/watch media. I started noticing small scuff marks on the front surface. This was caused ONLY from putting in and out of the supplied sleeve. I tried to buff out the scratches with a high quality micro-fiber cloth made for Oakley sunglasses. Even the microfiber cloth left fine swirl marks! This product is defective, as is the Nano. They are made of the same material. Apple did not fix this problem before putting the new Ipod into production. Anybody who says they don't scratch, does not own one or does not care! I called Apple and they said they would gladly replace it. Thats great, but I will end of with the same results as the first! I am hoping that enough of us will call customer support with concerns so that Apple will make a recall and fix/replace the Ipods and Nanos. I did not pay $300 for an item that looks trashed a week later. Everyone who owns one, please call customer support at 1-800-275-2273 and let them know. Apple is a respectable company, and I am hopeful they will make right on THEIR wrong.
 
Since there are absolutely no pictures from the people claiming that their new iPods got scratched within hours, I am pretty sure that those complaints are FAKE.

Probably the new strategy of desperate marketing people from Sony or Creative or from companies trying to sell protective covers.

Now can anyone prove me wrong?
 
i Want agent 18 to make a 5G ipod clickshield....that would be awesome...i had one for my 4G, but now i have the 5G, i have taken it in and out of is pouch an awful lot and have 0 scratches so far. i dont think this will last for long though.
 
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