Hello everybody!
I got an all new MacBook Pro 14" M1 Pro Base Model and my LG Ultrafine 5k charges it normally but it isn't detected as a Display or shows any kind of image. My old 15,4" 2018 Intel MacBook Pro runs the monitor without any problems. Both Monterey 12.0.1 and same cable connection (I tried both the original and a replacement cable, which worked fine with my 2018 MacBook Pro). The 5k is updated to its latest firmware (according to lg Screen Manager tested with my 2018).
Contacted Apple support with trying following steps:
- New Admin account -> nothing changed
- New Monterey Installation -> nothing changed
- Deleted the com.apple.windowserver....plist files in both Libraries with a reboot -> nothing changed
Apple support told me to get in contact with LG which I did and they told me its a problem which has to be solved by apple. Now my Macbook Data is checked by Apple Technic Support within the next 7 days.
Does anyone have the same issues and knows an answer to the problem apple does not know? Do I have to wait for a software update, is it a Monterey or M1 Pro problem? Any help is gladly appreciated!
I got an all new MacBook Pro 14" M1 Pro Base Model and my LG Ultrafine 5k charges it normally but it isn't detected as a Display or shows any kind of image. My old 15,4" 2018 Intel MacBook Pro runs the monitor without any problems. Both Monterey 12.0.1 and same cable connection (I tried both the original and a replacement cable, which worked fine with my 2018 MacBook Pro). The 5k is updated to its latest firmware (according to lg Screen Manager tested with my 2018).
Contacted Apple support with trying following steps:
- New Admin account -> nothing changed
- New Monterey Installation -> nothing changed
- Deleted the com.apple.windowserver....plist files in both Libraries with a reboot -> nothing changed
Apple support told me to get in contact with LG which I did and they told me its a problem which has to be solved by apple. Now my Macbook Data is checked by Apple Technic Support within the next 7 days.
Does anyone have the same issues and knows an answer to the problem apple does not know? Do I have to wait for a software update, is it a Monterey or M1 Pro problem? Any help is gladly appreciated!