Is Apple Care worth it?

Discussion in 'MacBook Pro' started by vmflapem, Jan 23, 2014.

  1. vmflapem macrumors 6502

    Joined:
    Dec 27, 2013
    #1
    I've had some unpleasant warranty experience with Sony, so I don't really like buying warranties.

    Does Apple really provide a full replacement if your machine is severely damaged? And is Apple Care worth the extra money in general?
     
  2. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #2
    I do not know, what you mean with damaged, but the Apple Care Protection Plan offers two additional years of coverage after the first year of ownership against hardware defects.
    It does not cover accidental or third party damage.


    As to whether it's worth it or not, that's a matter of opinion. You'll find lots of opinions on both sides. If you want more information, here are just a few of many threads on this topic, found by searching the forum with MRoogle:

    Is AppleCare Plan worth it?
    Is Applecare worth it if I don't even use the macbook pro to its full potential?
    Applecare - Worth it?
    AppleCare worth every penny
    is applecare worth the money?
    Mac Pro and AppleCare, worth it?
    applecare worth it?
    Is AppleCare worth it?
    Is AppleCare Worth It?
    Is AppleCare worth it??
    Applecare? is it worth it?
    Is Applecare worth getting???
    Is Applecare worth it for MBP?
    Is AppleCare worth it?
    Applecare - if ever you thought it wasn't worth it
    Is AppleCare or extra warranty really worth buying?
    Applecare for MBP is $349. Is it really worth it?
     
  3. vmflapem thread starter macrumors 6502

    Joined:
    Dec 27, 2013
    #3
    Wow, Thank you for sharing these!
     
  4. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #4
    AppleCare AppleCare Protection Plan for Mac or Apple Display
    • You can buy AppleCare any time during the first year warranty period, so you don't have to buy it at time of purchase.
    • You can check your remaining warranty and/or AppleCare coverage here
    • AppleCare will extend the 1 year warranty for an additional 2 years, for a total of 3 years coverage from the date of your Mac purchase. It also extends telephone support from 90 days, which is included with your original warranty, to a total of 3 years.
    • AppleCare follows the device, not the owner. When a Mac changes hands, the AppleCare coverage still applies to the computer. There is no need to "register" the new owner in order to receive coverage.
    • You cannot buy AppleCare again for the same device or renew it.
    • Neither the Apple Warranty nor AppleCare will cover damage from accidents, spills, etc. They only cover manufacturing defects.
    • AppleCare+ provides some coverage for accidental damage, but is only available for the iPad and iPhone, not for Apple computers.
    • Neither the Apple Warranty nor AppleCare will cover batteries that have worn out. They only cover defective batteries.
    • You can buy AppleCare from Apple or from other sources, such as Amazon, B&H Photo Video, L.A. Computer Company and others. Exercise caution when buying from sites such as eBay, as some AppleCare offers have been scams.
    • For more detailed questions, read the AppleCare Protection Plan (pdf) agreement.
    • Apple to Update AppleCare with Subscription Service and In-Store Repair Options
    As to whether AppleCare is worth it or not, that's a matter of opinion. You'll find lots of opinions on both sides, with roughly 75% saying it's worth it. You really need to decide if it's worth it to you. If you want more information, you can search the forum, where you'll find dozens, if not hundreds of threads asking "is AppleCare worth it?" The overall consensus seems to be about 75% in favor of it.
     
  5. vmflapem thread starter macrumors 6502

    Joined:
    Dec 27, 2013
    #5
    Awesome!
    Thank you very much.

    Does Apple provide a full replacement (i.e. brand new laptop) if they can't fix it as long as you didn't break it yourself?
     
  6. Crzyrio macrumors 65816

    Joined:
    Jul 6, 2010
    #6
    Yup, 99% of the time they will fix the problem. But if they can't, they will replace it for you.

    The only exception is water damage or if its accidental damage. Anything else they will take care of you.
     
  7. linkgx1 macrumors 68000

    Joined:
    Oct 12, 2011
    #7
    Ok, so I just found out that some insurance companies can cover accidental damage on your computer. It's called a "personal articles policy''. So... that may be a cheaper option for accidental damage.

    I would still get the AppleCare for overall manufacturing defects for 3 years.
     
  8. durkkin macrumors regular

    Joined:
    Sep 23, 2013
    #8
    Apple has a 3 major repair policy. If after 3 major repairs (display, logic board, etc.) the problem still is not fixed, you will get a new computer that is equivalent to your current computer. Note that there are only so many repairs that qualify as major, although since with a retina MBP so much stuff is soldered together practically everything is a major repair.
     
  9. khaberz macrumors newbie

    Joined:
    Dec 28, 2013
    #9
    For some people (like myself) it is also important that AppleCare is valid worldwide - so if you have a defect abroad, you can take your device to an Apple Store or any Authorized Service Provider and they will take care of your device under the same conditions as you would find at home.
     
  10. Wuiffi macrumors 6502a

    Wuiffi

    Joined:
    Oct 6, 2011
    #10
    That "equivalent" is REALLY cool. My girlfriend got her 2011 exchanged (to an rMBP). The rep on the phone:" You had a 2.2Ghz quad, you get a 2.4 one, Ram is the same and you had 512GB HDD, you get 512 GB SSD"
    Then the 2013 models came out and they upgraded the CPU to the 2.6 Ghz one
     
  11. vmflapem thread starter macrumors 6502

    Joined:
    Dec 27, 2013
    #11
    That is crazy!
    It is definitely worth it i guess, but what was her problem with her original Macbook?
     
  12. Wuiffi macrumors 6502a

    Wuiffi

    Joined:
    Oct 6, 2011
    #12
    1 HDD failure
    1 Screen problem
    1 logic board replacement
    1 power supply exchange

    We then saw the signs of another possible gpu (logic board) problem, and the Austrian Service Provider took 3!!!! weeks to exchange a power supply - so when calling AppleCare they said they gonna send a new. (he asked nice if we preferred a cMBP or rMBP - the decision was not really hard ^^)
     
  13. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #13
    Yes. Apple just replaced my 2012 rMBP with a new 2013 rMBP with equal/better specs due to having to constantly replace my fans (3 failures over the course of the year).
     
  14. Zyiros macrumors member

    Zyiros

    Joined:
    Jan 23, 2014
    #14
    I would say yes, considering the motherboard alone in a Mac is a $1,000 repair.
     
  15. brdeveloper macrumors 68020

    brdeveloper

    Joined:
    Apr 21, 2010
    Location:
    Brasil
    #15
    I already have a rMBP 15" waiting for the second display replacement (factory installed, 1st and 2nd replacement). If I could return it, I would, but since in Brazil we have to return by mail (at consumer expenses, including insurance), it's better sending to repair, I guess.

    I hardly believe I'll get a decent retina display, but since it's the last repair they can do without providing me an entire new hardware, I hope they'll check carefully to install a screen which doesn't have either yellowing, uneven yellowing, backlight bleeding and image persistence. But getting a rMBP without ANY of these issues is really a lottery.

    Apple Care? Definitely worth. I didn't purchased it to my 2009-Unibody White nor to my MacMini-2010, but after the Retina's case, I think it's a must-have.
     
  16. Hexaea macrumors member

    Hexaea

    Joined:
    Nov 29, 2008
    Location:
    Chicago
    #16
    Said this before but - As someone who makes their living fixing peoples computers(pc/Mac) and knowing the costs associated with that, I have to say its worth it.
     
  17. cool11 macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #17
    I just ordered my new mbp and I purchased 'apple care' too.
    Where should I made a registration, what should I do?
    Is there something that I should pay attention?
     
  18. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #18
    If you bought AppleCare from Apple at the same time you bought your new Mac, it was already registered. You don't have to do anything.
     
  19. yjchua95 macrumors 604

    Joined:
    Apr 23, 2011
    Location:
    GVA, KUL, MEL (current), ZQN
    #19
    It's safer to check the Apple support site whether the machine's already pre-registered with AppleCare or not.

    Last year, I ordered two Haswell iMacs with AppleCare. Upon being delivered, I verified the serial numbers and found that they weren't pre-registered with AppleCare, so I had to email Apple and tell them what happened. Not too long later, the blokes at Apple registered my iMacs with AppleCare (after giving them a screenshot of my invoices).

    This year, I ordered a 13" rMBP and upon delivery, I verified the S/N and it was already pre-registered, so no worries there.
     
  20. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #20
    In the vast majority of cases, the automatic registration happens without a hitch, but it's not a bad idea to verify. You can do so by entering your Mac's serial number here.
     
  21. KeegM480 macrumors 6502a

    KeegM480

    Joined:
    Aug 13, 2013
    Location:
    Orlando, FL
    #21
    It always depends, you can never be sure :)

    My first 3 MacBook Pro's didn't need a single repair.
    My current MacBook Pro has been in about 1 or twice a month for repairs. My bank account wouldn't exist if I didn't have AppleCare!
     
  22. Barney63 macrumors 6502a

    Barney63

    Joined:
    Jan 9, 2014
    Location:
    Bolton, UK.
    #22
    I got my rMBP through the University shop, it was meant to have AppleCare but at present it isn't showing.
    I've emailed the Uni shop and they are chasing it up for me.

    Barney
     
  23. ano0oj macrumors 6502

    Joined:
    Apr 20, 2010
    #23
    please look at the 1000+ threads about this.

    after that being said, yes.
     
  24. theromz macrumors regular

    Joined:
    Aug 22, 2013
    #24
    Viva La Britannia - I love how we get 3 years applecare for free on university purchases. My machine is covered till 2016 and I take good care of it.
     
  25. Anya B macrumors 6502

    Anya B

    Joined:
    Jul 20, 2013
    #25
    It can take awhile to show up. I bought mine in January and the warranty has only just appeared. I'm now covered until January 2017.

    Someone on this forum said that it can take up to 90 days.
     

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