Well, if you've already had it replaced by a third party, I guess you have to take it back there and see if they can fix it. They may not have your original screen any longer, so Apple may no longer be an option.
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Is it possible to replace your screen still?
- Thread starter TH55
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Well, if you've already had it replaced by a third party, I guess you have to take it back there and see if they can fix it. They may not have your original screen any longer, so Apple may no longer be an option.
In addition to the brightness and other issues I've mentioned the touch screen on my new digitizer is not responding 30% of the time, I have to hit sleep and turn the screen back on several times to get it to work every time that happens. Now that I know I can use that JB tweak to restore my phone temporarily to iOS 8 and then re-jailbreak it I want to just return the screen to batteries +. How will that work though if they no longer have my cracked screen, will Apple replace my phone w no screen on it or am I stuck w batteries +? I hope they can fix this if that's the case, this is awful.
Just left Batteries +, luckily they still have my original screen, but you're not gonna believe this. So I went in there to just return it and have them put my old cracked screen on so I could take it to Apple and use my AppleCare Plus to get an OEM screen for $29 and he said that was a sticky issue bc technically you can't return labor. Then after looking at my phone he said that the back of the phone is bent and that it will never function properly unless I fix the bend. He said they never should have worked on it. I said it was working fine w the old cracked screen and he said that's because it was holding the phone together. He's saying all he's technically obligated to do is honor the warranty once and replace the screen then I'm on my own. He said he has to ask his boss tomorrow if he will authorize the return or at least a partial return. I told him that at this point I didn't care about the $ as much as losing the functionality of my phone. He said there are places that have equipment to fix the bend including Apple and that worst case scenario he could give me the cracked screen back and I could take it to them. Kinda pisses me off though bc I'm not a technician, how would I know about a very slight bend causing such issues and if they knew shouldn't they not have accepted it and told me up front? Either way I shouldn't be screwed out of a phone.
Probably should have just given up your jailbreak and taken it to Apple. Now you've got a bent brick and a potentially voided warranty.
So he's right about the bend potentially causing touch screen responsiveness issues and dimness?
Wait a second. You have applecare which will replace the glass for $29 but you went to Batteries +???
I'm guessing that most users would prefer a device with an intact screen over a jailbroken one with a cracked screen.
I quit jailbreaking a few years ago because I just don't find it necessary anymore.
Well that may be why they are being funny about working on it again- they may not be sure they can get the original screen on there again if it's bent. I would ask them to try, because that may be your only shot at having a working phone again is if you can get it back into original condition to take to Apple.
Aftermarket screens for the 6 are pretty cheap. Things get a little tricky after the 6 because of 3D Touch, but I'd just buy an aftermarket one if I were you. Apple will replace just the screen, but it's about 129 if I remember correctly. (compared to around $30 for an aftermarket?)
So he's correct in saying a bent phone would cause the issues I've mentioned - lack of responsiveness of the touch screen etc? I want to know bc if not it sounds like he might just be trying to play off their poor install/shoddy screen on a preexisting flaw to deny my refund.
I did, no grey bar at the top. My only real issues are unresponsive touch screen and randomly flickering on and off.
Check here to see if you are still covered:
https://checkcoverage.apple.com/
If you are then the deductible is only $29. If not, then it is $129.
https://support.apple.com/iphone/repair/screen-damage
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If they still have the old screen, I would get that old screen put back on.
I checked at my last genius appointment, I have coverage until Nov 30th. If I go to batteries + right now and get the old screen put back on will that JB wipe tweak def make it so my phone doesn't freeze up in calibration?
He is 100% correct. Bent phones cause the glass to warp, even slightly. When I was a genius in the past, we would often see people come in with bent phones, even when not cracked, where false touch and unresponsive displays were common. Back then (a year ago), we were not updating software to do display calibration. They might make you restore the phone for calibration, but you could always re-jailbreak if the 8.1.1 JB still works.