I'm honestly not entirely sure what I'll encounter when the Mac arrives, but I'm sure it'll be interesting.
*opens new Mini*
*sees portal leading to the dark abyss where the dark ones dwell*
*reorders with factory 32GB RAM*
I'm honestly not entirely sure what I'll encounter when the Mac arrives, but I'm sure it'll be interesting.
*open new Mini*
*sees portal leading to the dark abyss where the dark ones dwell*
*reorders with factory 32GB RAM*
If the new Mini is still using the same TR6 Security Torx screws (Tamper Resistant)...
Based on your experience, what drivers do you think will be necessary apart from the Torx?
For the RAM upgrade that's probably the only tool you'd need. But, I'll know for sure on the 7th.
Amazon has the driver for $5.00. TR6-Driver
Again, if I were Apple and I were launching a new product I would line up documentation to provide to my “first level of support” as soon as the product was announced, knowing I’m going to get questions, because anything other than that is a bad experience. Wouldn’t you? And this is the company with arguably the most care and focus in the world on user experience.First level of support is what it is, especially before a product launches.
I had a question about the Apple TV and how to view shared movies (it wound up being a bug).. I had to get transferred twice, each time to a higher level of support before I was talking to a person that knew more than I did.
So, again, do you know that for a fact or is that just your opinion? I expect the latter, but you state it as though you know it for a fact. In my opinion, however, Apple probably do give even their first level support staff some degree of product briefing so they can be an effective support organization and provide their customers with a good experience. First-touch resolution is a major proxy for customer satisfaction, so Apple are going to want to make sure their first level support staff are able to handle the vast majority of questions that are raised. If first level support staff have nothing more than what is public than how can they be of much use?Sure they do - when it's released. That'll be November 7. Apple is very info-security-conscious, they don't let the (first level) support staff have any more info than what is public.
Translation: It’s not a fact, it’s an assumption, but you want to present it as fact. Got it.For our purposes, consider it a fact.
Again, if I were Apple and I were launching a new product I would line up documentation to provide to my “first level of support” as soon as the product was announced, knowing I’m going to get questions, because anything other than that is a bad experience. Wouldn’t you? And this is the company with arguably the most care and focus in the world on user experience.
And - again - those “first level of support” folk aren’t saying “we don’t know yet” or “we haven’t been briefed yet” or “we don’t have documentation yet”, they are saying “we do know, and it’s not user accessible”. So I think it’s more likely that they are right than wrong.
The Apple TV thing is different. You can’t expect a first level support person to know the answer to something so obscure that it turns out to be a product bug, but you can expect them to have access to some information about products that were just launched.
No, this is bad advice, it WILL NOT cover you:if you want to toy with the mac mini buy apple care
AppleCare+ for Mac
Every Mac comes with a one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax. In addition, you'll get 24/7 priority access to Apple experts via chat or phone.
you get 2 accidental damage claims.
So this will cover you.
asking clerks on line is not the way to go about it.
Let us know when that happens. In the meantime, it is how I've explained it.if I were Apple and I were launching a new product I would...
No, this is bad advice, it WILL NOT cover you:
(ii) The Plan does not apply to damage caused by (a) a product that is not the Covered Equipment, (b) abuse, misuse, or reckless, willful or intentional conduct, (c) flood, fire, earthquake or other similar external causes, (d) operating the Covered Equipment outside the permitted or intended uses described by the manufacturer, or (e) service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”).
I haven't seen this mentioned but seems like a no-brainer.
If the new Mini is still using the same TR6 Security Torx screws (Tamper Resistant) to hold the antenna plate on that means Apple doesn't want anyone but an Apple Service Tech opening up the new Mini.
I'd be willing to bet they still are.
They obviously didn't keep the old code, it's A1993, confirmed.Haven't seen it yet, but it's been A1347 for all of them since Mid 2010 so they might just keep that code.
No, this is bad advice, it WILL NOT cover you:
(ii) The Plan does not apply to damage caused by (a) a product that is not the Covered Equipment, (b) abuse, misuse, or reckless, willful or intentional conduct, (c) flood, fire, earthquake or other similar external causes, (d) operating the Covered Equipment outside the permitted or intended uses described by the manufacturer, or (e) service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”).
You seem quite invested in these not being user upgradable.
Er, it’s black and white in the Terms and Conditions for AppleCare.Okay whatever you say.
It's not a difficult task per se in the 2012 or 2014 models, but it did require a security T6 (on the 2014) and the removal of a couple of fans, modules, etc.
I myself have done 2nd drive adding to my two Mini 2012, getting into the 2nd drive is close to 2014's "total disassembly". Judging from the images of the new mini during keynote, getting to the SO-DIMM slots probably require 1) pulling out the fan chamber; 2) sliding out the mobo (probably leaving the power supply behind); 3) slots are probably already accessible with the mobo pulled half way since they are somewhat on the corner of the square mobo. I would say this this similar work to the 2012 1st HDD replacement, a 3/10 on your scale.The 2012 and 2014 Minis are nothing alike, so it is not helpful to lump them together. The 2012 RAM replacement was a 1/10 difficulty. Literally anyone could do it. Replacing the HDD was maybe a 3/10, where most people familiar with installing PC hardware could do it.
RAM replacement was not possible on the 2014 Mini and HDD replacement required the disassembly and reassembly of the ENTIRE MACHINE. It was not a simple task in any way, shape or form.
Upgradability
As we previously alluded to, the RAM chips are slotted in rather than soldered in —and this is fantastic. That means a user can actually open up the bottom and upgrade the RAM themselves.
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2018 Mac mini
It's a fairly simple procedure, but not as easy as some of the previous minis from 2012 and earlier, necessitating a spudger, and a set of security Torx drivers. We'll be going into the upgrade process at a later date.
Should you opt to upgrade the RAM yourself, you won't void your warranty, but if you happen to somehow damage the machine in the process, you will be out of luck.
You should also keep the original RAM handy because Apple straight won't service the mini without that original pair of chips. Luckily, since they are relatively easy to swap, it isn't a big deal to pop them back in when taking into the Apple Store or Apple Authorized Service Provider —and frankly, during the troubleshooting process, you probably should have done this anyway.
You can easily open up the Mac mini on your own: The circular plastic cap at the bottom of the Mac mini pops off to unveil an aluminum hatch that’s kept in place with torx screws. But what you’ll find when you remove the hatch is that the memory is placed in a sort of a cage, and that you’ll need to remove the fan and other components to get access. It’s not a trivial task.
We have to wait for the iFixit teardown and AI’s more info, but I would tend to favour AI’s analysis over Macworld. They don’t claim its a walk in the park, but their info on warranty consequences seems rather focused and accurate to me.