I have to agree...it seems like some people really expect too much from a mass-produced device. This, or they are extremely unlucky, of course.
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Is this to much to ask?? Am I being fussy???
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I have to agree...it seems like some people really expect too much from a mass-produced device. This, or they are extremely unlucky, of course.
Your OCD will bump the cost of all of our future iPads.
There is nothing perfect and that includes YOU!
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The speaker holes that were drilled out on the back of my iPad aren't consistent across the case. One looks bigger than the others.
Should I get it exchanged?
You will find a problem if you obsessively look for one. Isn't the point of a retina display that you can't distinguish the pixels with your eye? Did you get a jewelers loop out and do a color by color image search of the screen?
I bet that before you searched for the dead pixel you thought the screen was beautiful and perfect. Your pics and videos played and looked nice. You never knew that the dead pixel was even there.
Should I get it exchanged?
You will find a problem if you obsessively look for one. Isn't the point of a retina display that you can't distinguish the pixels with your eye? Did you get a jewelers loop out and do a color by color image search of the screen?
I bet that before you searched for the dead pixel you thought the screen was beautiful and perfect. Your pics and videos played and looked nice. You never knew that the dead pixel was even there.
What I would do is get written authorization to return it, but wait several months. That way when you finally get it exchanged they have had enough time to work out any production bugs.
I never understand why some people can just buy an iPad and be happy with it, while a small percentage of the population will go through a dozen units and deem them all unfit for purchase.
When I worked retail, I have seen this kind of phenomena as well with people being really picky about things that don't matter. About half the time they had a point, even if it was a minor one, and another half the time the faults were imaginary but we were just polite and exchanged the unit anyway.
When I worked retail, I have seen this kind of phenomena as well with people being really picky about things that don't matter. About half the time they had a point, even if it was a minor one, and another half the time the faults were imaginary but we were just polite and exchanged the unit anyway.
A defective product doesn't boot, or won't connect to cellular networks, or may even have a cluster of several dead pixels.
Being a goofball and returning several iPads because of a single dead pixel or other extremely minor "imperfection" is just...strange.
You're being overly picky. While we should expect superb quality, one should have a little grace in knowing that nothing is perfect.
A screen that is red on the left and green on the right is also defective. Three in a row in my case.
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I wonder how many people who complain about a "dead" pixel are really just complaining about a stuck pixel.
Dead pixel = black
Stuck pixel = red, blue, or green.
Many times a stuck pixel will "fix" itself after time. In the world of HDTVs, a stuck pixel can often be "fixed" by watching a fast moving colorful movie like Cars or something similar.
Also, all these people returning iPad after iPad after iPad are doing nothing but diminishing the supply for those who want to buy one.
Maybe you all have too high of standards when it comes to electronics.
Oh, just a quick question, do you also return your computers the first time Windows crashes? Or your cars when the gas mileage doesn't meet the numbers on the advertisements? What do you do if you don't get the 9 years of life out of that lightbulb you installed?
Dead pixel = black
Stuck pixel = red, blue, or green.
Many times a stuck pixel will "fix" itself after time. In the world of HDTVs, a stuck pixel can often be "fixed" by watching a fast moving colorful movie like Cars or something similar.
Also, all these people returning iPad after iPad after iPad are doing nothing but diminishing the supply for those who want to buy one.
Maybe you all have too high of standards when it comes to electronics.
Oh, just a quick question, do you also return your computers the first time Windows crashes? Or your cars when the gas mileage doesn't meet the numbers on the advertisements? What do you do if you don't get the 9 years of life out of that lightbulb you installed?
I think Apple really needs to implement a tougher return policy based on dead/stuck pixels. Most other companies allow certain number per screen size that is acceptable unless it's in the middle of the screen. These OCD behaviors just raise the cost for rest of us.
The question is simple:
Would you rather sit on your $600 and have NO iPad, or do you want to spend that cash to use an imperfect iPad?
As far as I'm concerned, I'd take a defective iPad over no iPad at all... or a non-retina iPad for that matter.
My iPad has an uneven tint, a little backlight bleed, and so on. But it's still worth keeping for me as I am likely going to upgrade to the iPad 4 in a year, and I can rather deal with imperfections instead of having no iPad at all...
Would you rather sit on your $600 and have NO iPad, or do you want to spend that cash to use an imperfect iPad?
As far as I'm concerned, I'd take a defective iPad over no iPad at all... or a non-retina iPad for that matter.
My iPad has an uneven tint, a little backlight bleed, and so on. But it's still worth keeping for me as I am likely going to upgrade to the iPad 4 in a year, and I can rather deal with imperfections instead of having no iPad at all...
Thanks for your help loading up the refurb store with iPads that are acceptable to 99.9% of the buying population.
When the new MB Airs come out, please buy the larger screen system. I'll wait a few weeks to pick up one of your returns for a good discount.
When the new MB Airs come out, please buy the larger screen system. I'll wait a few weeks to pick up one of your returns for a good discount.
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Thanks for all the replies... To be honest i could have lived with the dead pixel but there's something that sits there in the back of my mind that says if I take it back I will get a new one that may be perfect... if they had a policy where 2 dead pixels or less is acceptable then I wouldn't be bothered... When I took my fist iPad back they had no problem swapping it and agreed with me that it should be perfect for the price I'm paying, then after I opened 5 iPads they started changing there tune saying that there all not going to be perfect....
Thanks for all the replies... To be honest i could have lived with the dead pixel but there's something that sits there in the back of my mind that says if I take it back I will get a new one that may be perfect... if they had a policy where 2 dead pixels or less is acceptable then I wouldn't be bothered... When I took my fist iPad back they had no problem swapping it and agreed with me that it should be perfect for the price I'm paying, then after I opened 5 iPads they started changing there tune saying that there all not going to be perfect....
I've got a dead pixel on my iPhone 4. It's in the status bar. When the screen is white it looks red, but when the screen is black you can't see it.
I decided I didn't care, since it's out of the way of the actual content. If it had been in the middle I might have taken it back.
I decided I didn't care, since it's out of the way of the actual content. If it had been in the middle I might have taken it back.
Easy to say (and true, by the way), but we haven't actually seen these "imperfect" iPads ourselves. It seems HIGHLY unlikely that you would find that many iPads in one shipment in one store with blatant flaws. A sample size of flaws that large would suggest a much larger issue which we should have heard about from many others by now.
I think being too fussy is very much possible, though none of us can know for sure, obviously.
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Don't feel bad OP, Apple doesn't care. All they do is send it back to the factory and the defective parts get replaced/recycled (what an employee told me).
Don't feel bad OP, Apple doesn't care. All they do is send it back to the factory and the defective parts get replaced/recycled (what an employee told me).
Apple prides themselves on quality and being better than the other guy. You are paying upwards of $700-800 for their device, it damn well better be perfect. You wouldn't buy a brand new car ordered straight from the factory with a big ass dent in the door or a tear in the seat would you? The new iPad has 1 important piece, the screen. How they manage to screw up so many is beyond me.
I think this is Samsung secretly screwing with Apple, you know, considering their lawsuits between their companies. I was shocked that Apple with with Samsung to make the screens in the first place. Why would you choose a company that you have lawsuits against to make an important product for you?
I think this is Samsung secretly screwing with Apple, you know, considering their lawsuits between their companies. I was shocked that Apple with with Samsung to make the screens in the first place. Why would you choose a company that you have lawsuits against to make an important product for you?
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I didn't imagine these imperfections,
I saw them then showed the apple guy, moved on to the next one..... It would be the same if I spent £1500 on a 2012 mac book pro with retina screen, I would want it to be immaculate
TheWheelMan said:
I didn't imagine these imperfections,
I saw them then showed the apple guy, moved on to the next one..... It would be the same if I spent £1500 on a 2012 mac book pro with retina screen, I would want it to be immaculate
I think it's hysterical that people use such arguments to justify these threads because NO ONE would disagree with such points. The question whenever this sort of thing comes up isn't whether one should return a truly flawed iPad, it's whether or not it truly is flawed.
Or to put it another way, if you have to crawl under the car with a flashlight to see a dent, or lay down on the floor of the car and stick your head under the seat to see a a tear, then you ARE being picky. Sometimes the flaws being reported here are very real, sometimes they are extremely trivial. That's the real question being discussed here, where that many iPads really flawed, or was the OP being picky.
The "screen imperfections", yeah maybe those are trivial. The dead pixels however, those are inexcusable. The dead pixels are what I'm mostly worried about whenever mine finally arrives.