Is this to much to ask?? Am I being fussy???

[Kroxx]

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Apple prides themselves on quality and being better than the other guy. You are paying upwards of $700-800 for their device, it damn well better be perfect. You wouldn't buy a brand new car ordered straight from the factory with a big ass dent in the door or a tear in the seat would you? The new iPad has 1 important piece, the screen. How they manage to screw up so many is beyond me...

I think it's hysterical that people use such arguments to justify these threads because NO ONE would disagree with such points. The question whenever this sort of thing comes up isn't whether one should return a truly flawed iPad, it's whether or not it truly is flawed.

Or to put it another way, if you have to crawl under the car with a flashlight to see a dent, or lay down on the floor of the car and stick your head under the seat to see a a tear, then you ARE being picky. Sometimes the flaws being reported here are very real, sometimes they are extremely trivial. That's the real question being discussed here, where that many iPads really flawed, or was the OP being picky.

What if they were selling the car with the biggest feature being the underside of the car seat??? Then the rip underneath WOULD matter

 

[Ste Nova]

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I guess I am just lucky - got mine on day one. Ran the dead pixel and stuck pixel test and have none. No yellow tint. No screen defects. Mine is about as "perfect" as can be.

Week 53?

 

[Kroxx]

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The screen imperfections were worse than a dead pixel as they were visible always, where a dead pixel wouldnt be as noticeable on dark colours.... If I got
the iPad cheaper then I would accept a dead pixel and would end up forgetting about it.... They got 100% of the asking price so I want 100% of the screen!!! Fair deal!!

 

[Sdreed91]

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The screen imperfections were worse than a dead pixel as they were visible always, where a dead pixel wouldnt be as noticeable on dark colours.... If I got
the iPad cheaper then I would accept a dead pixel and would end up forgetting about it.... They got 100% of the asking price so I want 100% of the screen!!! Fair deal!!

That sounds reasonable to me. Maybe that store got a bad batch or something?

 

[kobyh15]

I returned the iPad that I preordered due to a couple of small dents in the aluminum around the screen. I tried to live with them but it was driving me crazy! The unit I got in exchange has been exactly what I wanted. If I pay close to 800 bucks for something it better be exactly what I want. It's not too much to ask.

 

[doboy]

Wow! You guys are comparing a sub $1000 device to a car that costs over 10X and also think something that cost $700-800 is expensive. Lot of other tablets have similar cost. Latest Galaxy 7.7 LTE costs $700 without contract.

 

[WhoAmI2]

Yet you were bothered enough by these "kiddie problems" to find the time to inject yourself into this discussion? I guess those grown-up problems aren't that pressing.

His input is just as valid as yours so step on off the high horse.

I am all about getting a great product but 5 of them didn't live up to his expectations? Sorry but that's a bit OCD. Just my $0.02

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then after I opened 5 iPads they started changing there tune saying that there all not going to be perfect....

Red part is your issue. Why should they keep opening iPads simply because you see 1 tiny thing you don't like. Get a refund and wait because I don't think you'll ever be satisfied.

 

[overlyunderme]

 

[okrelayer]

While I agree that there are some defective iPads, I think that some of you come home and instead of using it normally, you go into pitch black rooms with sanitized medical gloves and look for every imperfection. I'm willing to bet many won't notice backlight bleed, or dead pixels if they didn't look for them specifically.

 

[Sylon]

Wow! You guys are comparing a sub $1000 device to a car that costs over 10X and also think something that cost $700-800 is expensive. Lot of other tablets have similar cost. Latest Galaxy 7.7 LTE costs $700 without contract.

What does the cost of other tablets have to do with anything? Hey, a Nikon DSLR costs about $800 too, but you better bet your ass I would want that thing perfect as well. $500-800 is expensive for a lot of people, just because it apparently isn't for you, doesn't mean the products in question should be made with any less quality.

Is the car anology too much for you? Ok, lets stick with the camera idea then. If I shell out $800 for a DSLR camera, yet there is a defect on the sensor, I wouldn't just settle and accept it. I would return it and get a different one. You should have to settle less when you are paying for more.

 

[NaCl]

What does the cost of other tablets have to do with anything? Hey, a Nikon DSLR costs about $800 too, but you better bet your ass I would want that thing perfect as well. $500-800 is expensive for a lot of people, just because it apparently isn't for you, doesn't mean the products in question should be made with any less quality.

Is the car anology too much for you? Ok, lets stick with the camera idea then. If I shell out $800 for a DSLR camera, yet there is a defect on the sensor, I wouldn't just settle and accept it. I would return it and get a different one. You should have to settle less when you are paying for more.

That logic fails because the camera sensor is a key component. Compare it to a DSLR LED/LCD screen instead. A faulty ipad power button is equivalent to a faulty camera sensor... as in, without those key components, it could render said device useless. Going in a pitch black closet with sergical gloves and a magnifying glass... Well, to each their own.

 

[Jarson]

My suggestion: Keep returning unless you get 100% perfect. Only when Apple notice enormous quantity of returns will learn to pay attention more to production quality.

You have right to be happy with your product. When I bought my new iPad, there was iSight not working. I went to Apple Store and they gave me brand new one, and after I opened it on a place, it had white dot behind the screen (dust probably) I told them so and they gave me another one.

So my suggestion is to open a box with them as witnesses and go home after you're satisfied as you've paid for it.

 

[Sylon]

That logic fails because the camera sensor is a key component. Compare it to a DSLR LED/LCD screen instead. A faulty ipad power button is equivalent to a faulty camera sensor... as in, without those key components, it could render said device useless. Going in a pitch black closet with sergical gloves and a magnifying glass... Well, to each their own.

I would say the screen of an iPad is its ONLY key component, as the screen on the iPad is its main feature. Besides, the camera has a power button too.

 

[daneoni]

I'm surprised they let you open more than 2, and more so stopped at 5. Might as well have handed you a cold one and invited you into their stock room to go through all the boxes...

 

[Hammie]

I'm also wondering how ones sees a dead/stuck pixel on a device that has 3.1 million of them crammed into a 9.7" screen. Are they really THAT noticeable?

Heck, I had a hard time seeing a stuck pixel on a 22" computer monitor once. The only reason I saw it was because I was cleaning it and I put up a completely black image (to see all dust and any other debris that may have been on it due to some remodeling I was doing) and I was MUCH closer than I would normally use it.

 

[NaCl]

I would say the screen of an iPad is its ONLY key component, as the screen on the iPad is its main feature. Besides, the camera has a power button too.

I used the word equivalent for a reason. Of course there's several key components. Dead pixels and warm screens don't have any effect with userbility as in, the iPad still functions like it's suppose to. A faulty power button that shuts on/off your iPad at random times can render your device useless. Or a screen that flickers. Comparing a dead pixel / yellow screen to a faulty camera sensor wasn't quite right.

 

[doboy]

I'm also wondering how ones sees a dead/stuck pixel on a device that has 3.1 million of them crammed into a 9.7" screen. Are they really THAT noticeable?

Heck, I had a hard time seeing a stuck pixel on a 22" computer monitor once. The only reason I saw it was because I was cleaning it and I put up a completely black image (to see all dust and any other debris that may have been on it due to some remodeling I was doing) and I was MUCH closer than I would normally use it.

I'm sure they are using a magnifying glass.

 

[myrtlebee]

Going in a pitch black closet with sergical gloves.

Yes, we should definitely save those for sergeries!

 

[Bob Sanders]

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Thanks for all the replies... To be honest i could have lived with the dead pixel but there's something that sits there in the back of my mind that says if I take it back I will get a new one that may be perfect... if they had a policy where 2 dead pixels or less is acceptable then I wouldn't be bothered... When I took my fist iPad back they had no problem swapping it and agreed with me that it should be perfect for the price I'm paying, then after I opened 5 iPads they started changing there tune saying that there all not going to be perfect....

They were too polite to tell you that you were imagining things. A crazy customer who keeps returning things for very minor or even imaginary reasons is worse than no customer at all. I'm sure that was what their opinion of you was.

 

[Kroxx]

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Wirelessly posted

Thanks for all the replies... To be honest i could have lived with the dead pixel but there's something that sits there in the back of my mind that says if I take it back I will get a new one that may be perfect... if they had a policy where 2 dead pixels or less is acceptable then I wouldn't be bothered... When I took my fist iPad back they had no problem swapping it and agreed with me that it should be perfect for the price I'm paying, then after I opened 5 iPads they started changing there tune saying that there all not going to be perfect....

They were too polite to tell you that you were imagining things. A crazy customer who keeps returning things for very minor or even imaginary reasons is worse than no customer at all. I'm sure that was what their opinion of you was.

They would never have opened another iPad if they couldn't see the defect themselves, the defects may have been small but they were there.... I don't see apple advertising there products with a quote "may contain small defects" ?????

 

[qtx43]

They were too polite to tell you that you were imagining things. A crazy customer who keeps returning things for very minor or even imaginary reasons is worse than no customer at all. I'm sure that was what their opinion of you was.

^^This.

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They would never have opened another iPad if they couldn't see the defect themselves, the defects may have been small but they were there.... I don't see apple advertising there products with a quote "may contain small defects" ?????

Look, this is the place to come if you want validation for being super picky. See? Bob Sanders is getting voted down, no surprise.

Edit: he's back up to zero! Who will win? Oh the suspense.

 

[VidPro]

Dead pixels and light bleed are unacceptable along with the other problems people are having. Don't let anybody tell you otherwise.

 

[iEvolution]

With such a high resolution screen I don't know how you could even see a single dead pixel.

I dont know OP unless this place had a bad batch then I can't see all 5 of them being defective... that being said I don't think it is extreme to want the device to be defect-free.

 

[OGDaniel]

You are not asking too much whatsoever. I do believe though, that you must have the worst ****in luck with the new iPad. And are you saying the guy at the Apple Store didn't give you the option of opening more iPads till you found a good one?

I would not have taken the refund. I would tell the dude I'm buying a $700 device and that he could **** off and do his job, and leave no iPad unopened to find one as perfect as it should be.

 

[TheWheelMan]

Dead pixels and light bleed are unacceptable along with the other problems people are having. Don't let anybody tell you otherwise.

And as I pointed out before, the question isn't whether those things are acceptable or not, the question is whether or not they were truly there or only perceived in the mind of someone being OCD. People need to stop pretending that OCD isn't a real issue or doesn't exist. It does, and no company should have to live up to the impossible standard of anyone who would perceive most minor, trivial, imperceptible imperfection as a significant flaw.