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Basically the device is built so that it should not break. If you still have it broken, then you can get a new one without paying Apple margin again.

As much as I dislike the impossibility to repair the device, I must admit that I never had to repair an Apple device since my Apple II in 1981 (I had two devices that had malfunctions and were repaired for free by Apple: Blue G3 tower and a recent SE).

edit: I also had a MacBook Pro screen repaired under warranty (stage lights effect)
Imo the problem is not whether the device itself would break or not, but it's Apple's design and component choice that put the device at risk (eg. flexgate, various logic-board/GPU issues on macbooks, etc), and their incessant denial of the issue. And although you might be lucky that Apple acknowledged the issue on your specific macbook Pro, many others don't seem to be. Seeing the current track record of Apple store managers leaning more on it's-not-our-fault-you-should-pay-up vs the old good-gesture-customer-service, if I had to spend that much money on a device, I would get that extended warranty, especially on devices where self-repair/diagnose is impossible/extremely difficult.
 
Thing is, there are plenty of accidental insurance policies that cover far more than just your Apple products and cost significantly less. Also, for the supposedly premium product and prices associated with Apple, why don’t they have the confidence to offer more than 12 months warranty on their products.
Because they make more portable products than ones that sit in a neutral spot such as a TV. This has nothing to do with Apple being confident about the stability of their products. You're ignoring how rough customers are on the stuff they buy. There is someone right on this thread stating that they could just sit on their iPad and smash it and get the repair covered by Applecare. It's the mentality of the consumer when it comes to products they carry around or are mobile with. That's why cell phones are dropped and smashed 24/7. That's why car crashes happen every day of the year. It's true that often people are simply careless and others with mobile products end in defects from wear and tear due to not sitting in a static spot.

By your statement then every company that makes products should be confident enough about the quality of their products to offer a lifetime warranty.
 
so if my iPhone slipped out of my pocket and down a bridge, breaking into 100 pieces, it wouldn’t be covered?!? BRB canceling my AppleCare+ now
Then yes you should cancel your Applecare Plus if you truly think that your warranty would cover that. Did you read the Applecare Plus contract? Catastrophic damage voids the warranty.
 
Meanwhile if Rossman and other right to repair advocates weren't cucked by Apple's supply chain lockdown they could probably give you an equivalent repair for a fraction of the price.

We need right to repair NOW.
The closer this gets, the more realistic Apple's own repair prices will become. Like what happened with battery and display replacements. Broken display: you get a new phone for 1/5 the price of the original. Broken display + water spill: you get the same phone for 4/5 the price.
 
AppleCare used to be an insurance. Nowadays it's a mandatory subscription in addition to the hardware you just bought. Repair costs are completely disconnected from what the Apple's actual costs are.
Imo it's okay for Apple to charge whatever they want to ensure their own technicians are well-paid and quality is top-notch. The problem is, many of the issues are caused by Apple themselves with their mind-boggling design/technical decision that increases the risks of damages. And with their famous denial of design/technical flaws, often times users ended up having to pay for repair costs that are not the fault of the user.

It's like healthcare. The out of pocket cost is so outrageous that having an insurance is pretty much a mandatory, regardless of how much money pharmaceutical companies made.
 
Crazy stupid out of warranty cost to repair. AND AppleCare should be much longer. Why is AppleCare only 2 years. Because they want to sell you a new device. Hence the crazy cost of OOW repair. I think the guy earlier on this thread was right, to beat them at their own game, dont buy AppleCare as there is a very low likelihood you will use it.
 
I have bought Apple products since 1984 and never paid for an extended warranty/Applecare+. Think of the money I have saved over those years on all the products that never broke outside the 1 year warranty (spoiler alert, only had one Apple product break over that time) I can apply some of that saved money towards anything that breaks. Not to mention the money saved from every other product I have turned down an extended warranty for over my life that didn't break. I must be up thousands so far.
I have only one device constantly break.. iPhone XR, the screen broke once by a slight tap the kitchen table. After reparing it 3 times, i bought a new phone.

The iPhone XR, to me, is the worst apple product ever.
 
I used to get all riled up about it but I’ve come to embrace it. It gives deep anxiety to newly arrived whining foreigners, therefore they leave, and only the nice foreigners remain. Aside from that it makes you really think about what you buy, research the product, etc. 😁

Also service is a completely different concept here. Apple Japan basically acknowledges the only thing you can do to an iPad is replace the screen. Other than that anything else requires a new iPad. So basically AppleCare is a hybrid warranty/insurance policy. And a good one. For other things like home appliances, having a guy come to your home to repair a refrigerator is actually a joy. For example the guy came to replace a worn rubber seal on 1 of the 6 door/drawers on my fridge. He thoughtfully brought repair parts for all of the doors, and for only ¥3000 more replaced all of them. ¥8000 total including labor and tax. That extended the life of my refrigerator for probably another five years. Service is on top of the world here. I don’t think I could live in any other country anymore. I’m somewhat turning Japanese ha ha ha…
Cool ! For me the only problem would be the language 😖
 
That's not at all what he said. That's why I questioned it. But you're right, it has to show that the problem was originally there out of the box and within the first 6 months. The 2 years works the same way as the 6 years. The issue must be brought to Apple's attention within the first 6 months. If Apple repairs it and the same issue shows up during the 2 years of ownership then Apple must repair or replace.
No it’s 2 years.
The issue has to be there from the beginning BUT if the vendor doesn’t agree he has to prove it was not there originally. That’s why in real life it turns out to be like a 2 year warranty because it’s hard or impossible to prove the contrary most times. I believe it was the purpose of the law anyway.
Used goods are covered for 2 years as well but if you ask for warranty after 6 months then the consumer has to prove the defect was here from the beginning.
 
I can’t believe their absurd repair pricing is legal. It’s clearly priced that high to strong arm users into getting AppleCare, and with no alternative methods of getting parts to perform the repairs themself or through a third party, people are often left with no choice. This is one of the more disgusting things Apple does, it’s astounding that so many people praise them for it.
 
We care about the environment, so we're going to charge you more than an iPad Air to repair it. :rolleyes:

ONLY 64% the cost of it new 🤦‍♂️ Bargain.

Typical Apple though. The same that charges $329 for a 6.5" OLED (11 Pro max) replacement that the part costs about $67 per supply chain sources. EVEN paying an employee an hour and some toward the equipment to do the process, that is easily 50% or more profit to Apple hence the insane cost. It SHOULD be a $199 repair maximum.
Pretty much standard across all industries to charge stupid prices for repairs. My $250 Samsung washing machine required a board change due to a faulty relay.

The cost: $120 +labour ! ..... and changing the relay (simple repair under normal circumstances) was not possible as the board was filled up to the brim with silicone !
 
If the product is correctly built, the warranty cost for the company is quite low. Of course it only covers what is linked to product design and fabrication, it does not cover when the product is broken by the customer.

Warranty costs would at least double.

Costs $60 for transport + warranty which would be 20% of cost of goods sold. Possibly more with today's more expensive models as the report was from 2012.

Also a customer would tend to keep the device longer, slow down the device cycle, and therefore force Apple to increase ASP of these models.
 
So if I have AppleCare+, and I sit my fat butt down on top of my iPad in the car and bend it , it only cost $49 to get it fixed ?
Yes, and you will use on of your annual incident claims. So. Don't sit on your iPad once a WEEK, but if an accudent happens during a calendar year from date of puchase, just the service fee. (Although I thought the service fee on an iPad Pro was $99, it'll be in the ppw)
 
Thing is, there are plenty of accidental insurance policies that cover far more than just your Apple products and cost significantly less. Also, for the supposedly premium product and prices associated with Apple, why don’t they have the confidence to offer more than 12 months warranty on their products.

It's not a matter of confidence. It's simply because Apple would need to raise their prices some to cover that additional year, and determined keeping the warranty at 12 months and current prices made more sense.
 
Or live in EU country where AC+ isn't available.

2 years standard warranty though. Slap a case on it and pray. 🙏
 
And because I tend to opt for the higher-end models.

Funnily enough, if my Apple products do develop issues, it’s typically within a year of ownership, which the default applecare plan covers.

Here’s my history:
First imac - dead screen that was replaced by AppleCare. The guys actually came to my house to collect and return it after it was fixed. Pretty cool.
iphone 6S+ - dead motherboard. Replaced FOC by Apple.
Apple Watch Series 2 - problem with paint peeling. Replaced by Apple (but it took me 3 tries).
AirPods - replaced twice because one side died and ended up draining the case battery along with it. The first time, only the AirPod was replaced. The 2nd time - Apple replaced everything.
Magic Keyboard (imac) - sticky key problem, but Apple replaced it as it was within the 3-year warranty of my 2017 imac.
Smart Keyboard - had issues which was recognised and replaced by Apple.

So am I lucky or unlucky here?
Given that despite this extensive history of broken products you keep buying Apple products, neither lucky nor unlucky are the adjectives that spring to mind. I'm thinking something that starts with a an r.
 
It’s definitely worth it on macs. They break a lot out of warranty. Usually there ends up being a repair program, but I always seem to have to get my repairs before Apple realizes they have a design flaw.

Never had one Mac repaired, knock one wood. Still using my 2012 27 iMac with no issues, etc…. :)
 
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Given that despite this extensive history of broken products you keep buying Apple products, neither lucky nor unlucky are the adjectives that spring to mind. I'm thinking something that starts with a an r.

Well, I guess that just speaks volumes about how much better apple products are working for me (breakages and all) compared to the rest of the competition.

I guess there are just some things only the devil can offer.
 
Aren’t there local laws which state Apple should offer warranty beyond 1 years?
 
Because they make more portable products than ones that sit in a neutral spot such as a TV. This has nothing to do with Apple being confident about the stability of their products. You're ignoring how rough customers are on the stuff they buy. There is someone right on this thread stating that they could just sit on their iPad and smash it and get the repair covered by Applecare. It's the mentality of the consumer when it comes to products they carry around or are mobile with. That's why cell phones are dropped and smashed 24/7. That's why car crashes happen every day of the year. It's true that often people are simply careless and others with mobile products end in defects from wear and tear due to not sitting in a static spot.

By your statement then every company that makes products should be confident enough about the quality of their products to offer a lifetime warranty.

Non-sense.

The RAM I put in my 2010 15” MBP had a LIFETIME warranty. My 512 GB SSD from Samsung had a 5 YEAR warranty.

It doesn’t matter if you put the RAM or SSD in a laptop or desktop, you get the full warranty.
 
I don’t see the problem? Get AppleCare+ if you want to be safe from drops or keep your iPad Pro longer. Not everyone would want to pay extra to have it subsidized.
 
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