I notice both the US and UK store shipping times on iPhones have been increased to "3 weeks".
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Jobs says Signal Strength a "non issue"
- Thread starter samcraig
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We don't see anyone from Apple talking here, just a quote. We all know that quotes can be made up. It's not official in my eyes until we see it from an Apple employee or on here: http://www.apple.com/pr/
As it stands it's very easy for Apple to deny making those comments and sending you that email. It could be that they didn't know the seriousness of the problem when those comments were released. I'm obviously guessing on these points but I will be happy when Apple respond directly to us.
Rediculous is the British spelling.
errr NO. The spelling of ridiculous is the same on both sides of the Atlantic.
Given that we have emails directly from SJ (and not just here, but Engadget also), and given that this story has been reported by major international news organisations based on those emails, and given that in those emails he acknowledges the issue and specifies why this is happening, I think we can safely assume that's it a significant problem.
You already look pretty silly for ignoring the facts, so I'll not worry about whether a firmware update can magically fix the laws of physics for the time being.
Well, they are going to have to replace at least one of mine, since no sound comes out of the earpiece. (genius bar appt today). Both of mine also go from 5 bars to 0, 3 feet from my microcell, if I hold them "wrong.". I suspect some phones are much worse than others because they are missing a coating on the antenna. If the replacement phone works better, I'll let you know.
SJ and Apple are lucky I can't stand working on Windows because his "non issue" reply makes me want to consider boycotting Apple. What complete comptempt for his customers! I have owned a number of a cell phones over the years (no iphones due to my disatisfaction with ATT) and none of those phones lost the signal depending on how I held it. I will stay with Apple but SJ has managed to make me consider Apple the lesser of the two evils instead of the better company.
Did you not see the + after my 600,000? I didn't know the correct number sold but I knew that at least 600,000 were pre ordered and therefore went with that and the plus symbol.
A Bumper won't solve this issue!!!!!!!!!!!!!!!!!!! Watch this (my video)
http://www.youtube.com/watch?v=RFWVih5e_J0
http://www.youtube.com/watch?v=RFWVih5e_J0
Really? My 3G didn't... Are you covering the entire sides or just bottom half?
I wait with baited breath for a press release from HTC, RIM, Nokia et al to say
"Yeah, we tried the ol' outside-of-the-handset-antenna thing a while back, but found people's hands cut off the reception. Did Steve not get our email?"
"Yeah, we tried the ol' outside-of-the-handset-antenna thing a while back, but found people's hands cut off the reception. Did Steve not get our email?"
Right. And if you stick the iPhone 4 up your a** you will suffer severe discomfort.
If you're suggesting we should learn to hold the new iPhone in a way that seems unnatural to most people, how on earth does that compare to holding a knife by the handle? And have you ever heard of someone accidentally electrocuting themselves while plugging in an insulated power plug? You'd have to be trying very hard and have extremely thin fingers I think.
I shouldn't be surprised by all this, the pre-order atmosphere was one of hysteria so it follows that any disappointment is going to be met with hysteria too.
I'm not denying there is an issue, but if people had retained some sense of perspective since the announcement of this thing there'd be a lot less grief now. Apple hypes it's products like ANY other company, they are no different. The insanity of over night queues outside shops and now this, elevation of an issue to the level of the BP oil spill is of the CUSTOMERS making. I'm talk to YOU guys.
Do you have a defective sarcasm meter?
He's not the only one that got that email from SJOBS.
While some people might be demonstrating what you call "hysteria" - I think you're quick to judge everyone in this thread. I, myself am not even remotely hysterical about this. And nothing in my posts (or many others) are hysterical.
It's not hysteria for people to point out a flaw and then discuss it.
And if you don't like the noise, you don't have to keep reading. You know - like your advice to me about the iPhone. If I don't like it - bring it back. If you don't like the conversation here - leave. Doesn't exactly work like that though, does it? Because situations aren't black and white.
No, you're right. I feel so stupid for expecting the iPhone 4 to hold it's signal when I pick it up. What was I thinking?
I did it. I was maybe 8 at the time. But it's actually pretty easy for this to happen. I was pulling the plug with my thumb and index while also pushing against the faceplate with my middle finger. ZAP!!!!!!! Oops. Never made that mistake again.
Again - whatever helps you sleep at night. Whether it comes from the Apple PR machine or someone responding from the CEO's email address makes no difference to me. A company statement is a company statement.
And I am sure several lawyers would argue against your "hypothesis" that quotes can be made up. And I am sure if Apple did NOT issue those quotes to the media - the company would be the VERY FIRST to issue a law suit against any media outlet not quoting them correctly.
Or maybe you forget how litigious Apple can be?
Verrry interesting... [crosses fingers]
Though this could just be due to sales + demand come launch day.
That's a little over the top. Failure because it was leaked? Mmmmmm.
Failure because AT&T's network stinks and could not process The demand for verification. Failure because AT&T had privacy issues wasn't that iPad?
Failure because it was delivered early?
A bit of a stretch here I'm afraid.
What facts am I ignoring? I've even acknowledged the issue exists.
I don't even understand your point about physics. It's already been proposed several times that the software is simply misinterpreting the inevitable but minor changes in the antenae when touched under certain signal conditions and therefore mismanaging or dropping the connection when it need not.
I don't see how keeping an open mind, not buying into every unsubstantiated thing I read on the internet and not throwing a tantrum worthy of a 4 year old about a phone makes me look silly?
Jony Ives said of the iPad: "I don't need to change myself to fit the product, it fits me." How does that philosophy translate into the iPhone 4?
iPhone 4 Signal Loss
It's very interesting that this comes up as an issue with the iPhone 4 -- Just try it with an iPhone 3GS -- you will see the same problem, and nobody seemed to care about it when the 3GS was introduced, so why is it an issue now? "PICKY-PICKY-PICKY!!"
I guess its about time that people started to realize that, although Apple is known for awesome design, it is far from infallible. I would be very interested to see how many other phones from other manufacturers suffer from the same problem -- probably quite a few.
It's very interesting that this comes up as an issue with the iPhone 4 -- Just try it with an iPhone 3GS -- you will see the same problem, and nobody seemed to care about it when the 3GS was introduced, so why is it an issue now? "PICKY-PICKY-PICKY!!"
I guess its about time that people started to realize that, although Apple is known for awesome design, it is far from infallible. I would be very interested to see how many other phones from other manufacturers suffer from the same problem -- probably quite a few.