NONE of us have any evidence whatsoever that the email really came from Steve. Personally I find it unlikely, but I have no evidence either way, so loudly denigrating his character in public on the basis of its contents isn't a clever thing to do and I would wait for a formal announcement published by Apple before leaping to any conclusions as to their position, proposed remedy or otherwise.
There may be a legitimate, widespread issue with the phone, what's sickening at this point is not the issue itself, but the absurd over reactions, ignorance, conspiracy theories and jumping to conclusions that have gone on over the last 24 hours. It's just a phone. You are protected by consumer laws, you will end up with a working phone or a refund if your issues persists and cause you problems in normal usage. Sheeeesh.