just got off my call with apple CS, wait til you hear this..
so i started off with a low level rep, explained i had 4 iphones in front of me, one 32gb 3gs, one 32gb i4, two 160gb i4s.
told him all the i4s when using in hands have no signal, before i could say anything else he stated we know this is a issue, we are working on a software fix for this to be released soon, soon as he was done with his script i hit him with the same question 5 times. "how can a software fix fix this issue i am having when its clearly hardware related" he said well 3gs are now having the issue running ios4 as well (which i already knew..but didnt say anything) i asked him what are you doing for the people who paid good money for this, he said well you can wait for the 4.1OS which will be out soon. i explained i spent a total of $1631.xx yesterday, full price for 2 phones and $200 for one of them + tax came out to my total cost. i said are you going to issue bumpers to people who purchased the phones? he said no because the bumpers dont resolve the issue either (which i knew bc people on here posted the bumper not fixing their issue either), i then mentioned the emails from jobs and how they are all over tech boards and news sites and how bad the PR is for this, i said are you going to be waiving the restocking fee if i take these back? his reply its up to manager.. it just all seemed VERY scripted. he was a cool guy tho, not cocky, he transfered me up to a senior rep who i swear to christ had the same exact replies WORD FOR WORD..
figured id share my experience. im on the fence if i should return them or not. guess ill give it some time and see if this magical software fix comes out.