… something you should seriously read written by legendary Apple designers … And if you don't know who Don Norman and Bruce Tognazzini are …
When they speak, people listen and take them seriously.
… Anything interesting in particular that they've recently worked on?
I think so:
For starters –
"Don Norman is Director of The Design Lab at the University of California, San Diego. He is cofounder of the Nielsen Norman Group, a member of the National Academy of Engineering, IDEO fellow, and former Vice President of Apple. He serves on numerous boards, helping companies make products enjoyable, understandable, and profitable. His books include Emotional Design and the Design of Everyday Things: more at
www.jnd.org …"
"Bruce "Tog" Tognazzini is a principal with the Nielsen Norman Group, the "dream team" firm specializing in human-computer interaction. … 56 patents issued and additional pending in the areas of aviation, radar, eye-tracking, flat panel display information presentation, GPS, portable calendaring, etc. To view currently issued USA patents,
click here.
…
AskTog …"
– and so on; reasonably broad experiences.
It seems to me that they're criticizing touch based GUI principles for not being exactly like keyboard plus mouse. Seems a bit narrow minded to me.
I take a quite different view of their essay. Where
@blucurv finds some narrow-mindnedness, I find breadth.
The essay is not exclusively about iOS. Some of what's written resonates with some of what I wrote under
Visionary Apple approaches to Mac OS X: past, present and future, the opening argument in particular:
… Apple no longer has a single, clear, shared vision for OS X.…
Norman and Tognazzini:
… Good user experience can only flow from a system where marketing, graphic and industrial design, engineering, and usability all work together in a collaborative effort to make life better, more enjoyable, and more productive for Apple’s customers.
Design is a complex field, with many separate subdisciplines. Industrial design is primarily concerned with materials and form, and this is the area in which Apple excels. …
Apple’s design process has become unbalanced.…