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Imagine a company worth trillions has so many inept suits at head office approving a poorly made switch.

Imagine a person that doesn't understand how sometimes companies make mistakes in their decision making process. If only they had your leadership to avoid issues like this. I wonder at your income level how flawless you've been in your financial decisions when you "only" have to answer to possibly a spouse and kids.

Do my statements excuse Apple of making that butterfly keyboard blunder? They do not. Apple paid the price of bad press and lower sales. They reacted by offering repairs and by eventually re- designing the keyboard. We also know that Jony Ive's design principles were a part of that fiasco, but you can't blame everything on him. Engineering has to validate the designs. And maybe we can assume Jony Ive had the pull to push things the way he wanted into the final product. The point I'm trying to make is that at this scale things are complicated so throwaway statements such as yours are hilarious to say the least.

But all this doesn't matter to you because you're obviously trolling as evidenced by your other posts.
 
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It really was a disaster of engineering design.
My 12 Inch Retina Macbook keys kept getting stuck over and over.different keys..mainly space.

I had extended cover and Apple had to replaced the whole top chassis 4 times! Yes 4.

And not to mention how bad and unsatisfying typing felt on those short distance keys when they were working.

after last replacement I quickly sold the MB and moved back to an old Macbook Air (such a relief) the butterfly kb it really was awful
 
You'd first have to prove he mandated the exact thickness or designed the switches.
Always cracks me up people believing that Ive, Apple's Chief Design Officer with immense company responsibilities overseeing Apple's overall product industrial design, and pulling $25 million per year in compensation, tinkered with key switches in his office and came up with the butterfly design.

Similarly, Tim Cook, with even greater compensation and company responsibility, and holding an engineering degree in addition to his MBA degree, designed the charger and cable for that laptop.

Makes just as much sense.
 
What I cannot understand is WHY the law firm gets 1/6 of the class action lawsuit when people like me will probably only get $20!

Because that’s the maximum percentage allowed for them to take in a class action suit. This rule was designed by other lawyers, and approved by people who used to be lawyers.
 
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Ever since the 2010 Mac Pro Apple has been pretty bad with the macs. Some of the laptops were okay up until 2016, but I’m not typically a laptop person. I’m glad things are different now. I did get the new 16” laptop and the studio and the mini.
 
I'm still waiting for my "Batterygate" settlement money. Wasn't that 2 years ago?
I remember one a few years ago that wasn't Apple where you had to answer like two questionaires, but then everything just went silent. It was even in the news, but I can't remember what it was for anymore.
 
Because that’s the maximum percentage allowed for them to take in a class action suit. This rule was designed by other lawyers, and approved by people who used to be lawyers.
Is money lost anywhere else? Fees etc... There's still 41.666666 mil, but how many claims are there? It's like on Bruce Almighty where he let everyone who prayed win the lottery.
 
I have one of these keyboards. There's no point in even getting it "fixed" because of the sticky keys, because the design ensures it will fail again. So now I don't get any of the settlement, because I didn't waste time on a fake repair process. Class action lawsuits like these simply don't protect consumers.
 
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What I cannot understand is WHY the law firm gets 1/6 of the class action lawsuit when people like me will probably only get $20!
Because the lawyers spent thousands of hours, and hundred of thousands of dollars (at least) out of pocket, to pursue a claim very few would have been able to afford on their own, all on contingency that would have resulted in working for free if they'd lost.

Not saying it's ideal, but the companies aren't paying up unless somebody can put together a class, and these are massively difficult, time consuming, and expensive.
 
Settlement Notifications - I am wondering about the butterfly keyboard settlement. I had a 2016 MacBook Pro that drove me crazy for 8 months. I had about 2 TB of data, so constantly going through the re-install OS and recovering data from the Time Machine backups (repeated process about 20 times) was uber time-consuming. Plus there was added pressure of needing to get my last two years of done with data on the computer. Apple replaced the keyboard (probably with another butterfly version) and it still didn't work. Apple then tried to offer another 2016 replacement. I refused and said I did not want another 2016, so they gave me a 2018 replacement. Then I had to have the 2018 computer keyboard replaced. I still have the same 2018. Yet, I did not receive the settlement notification. How can I contact the settlement parties?
 
Imagine a person that doesn't understand how sometimes companies make mistakes in their decision making process. If only they had your leadership to avoid issues like this. I wonder at your income level how flawless you've been in your financial decisions when you "only" have to answer to possibly a spouse and kids.

Do my statements excuse Apple of making that butterfly keyboard blunder? They do not. Apple paid the price of bad press and lower sales. They reacted by offering repairs and by eventually re- designing the keyboard. We also know that Jony Ive's design principles were a part of that fiasco, but you can't blame everything on him. Engineering has to validate the designs. And maybe we can assume Jony Ive had the pull to push things the way he wanted into the final product. The point I'm trying to make is that at this scale things are complicated so throwaway statements such as yours are hilarious to say the least.

But all this doesn't matter to you because you're obviously trolling as evidenced by your other posts.
Imagine making excuses for Apple...
 
I remember when they had the display coating recall. My display's coating started flaking off, it was less than 4 years old so it qualified. They replaced it, and 1 year later it flaked off again, this time, no longer qualifying. The whole thing was kind of pointless. I bet it's going to be the same with the keyboards. They'll fix it, it will break again, and then they won't fix it again.

So my recommendation is to get it fixed and then immediately sell it to someone willing to deal with it.
 
I had the best experience ever when my butterfly keyboard failed. It was 3 years old at the time. One letter stopped working. It would have been really expensive to fix & it wasn’t my primary machine. So I declined and left the store.

Before I got to my car the Apple Store called me and said to come back. They got an alert telling them Apple wanted that computer for analysis. They offered a free replacement of the newest MacBook generation! They gave me a brand new one & took my 3 year old one with the broken keyboard. I am still stunned.
 
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Before I got to my car the Apple Store called me and said to come back. They got an alert telling them Apple wanted that computer for analysis. They offered a free replacement of the newest MacBook generation! They gave me a brand new one & took my 3 year old one with the broken keyboard. I am still stunned.
Wow, these things happen! Hopefully they erased or backed up all your data for you, so that you didn't end up giving them your data as well.

I wonder what criteria they used for determining that you should get a free replacement? These repairs have been going on for years now around the world, and Apple has a repair program in place for them. I can't imagine that they would replace every single affected computer with a new one. There might have been something else going on with your unit aside from a single faulty key, perhaps a faulty sensor rather than just dust stuck in the mechanism.

Anyway, good for you!
 
Mine is now failing so does that mean I can get it repaired? Or did mine not fail quick enough.
Funny you ask that. We had a MacBook that went 3.5 years before the down arrow went dead and the space bar occasionally output more than one space... It went in for repair about a week and a half ago and we got it back just last Friday. Today I read about the settlement, and I'm in CA.

I wonder what the cutoff dates were for repairs? There has to be one, or now everyone with a sticky keyboard in one of the applicable states will be bringing them in for a fix and a check from Apple. Our MacBook becomes ineligible for free repairs in April '23, so if the letters are going out this month, some people with broken keyboards will not be compensated.
 
Now: will Apple provide replacement keyboards for users of these machines?

Or at least let the aftermarket make replacement keyboards?

These were some EXCELLENT laptops, I moved right from my 2011 to a late 2019 16” i9 to avoid this issue.

As millions of these begin to hit the secondary market I think there will be a need for replacement keyboards, even if they cost $250-350.

They replaced the keyboard on my 2018 MacBook Pro for free. They can't offer a replacement keyboard, because they change the complete "computer" part (lower part of the laptop).

Since then, the keyboard works perfectly. 2,5 years later, all good.
 
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