Yesterday after wearing my Apple Watch to the pool, and having the blue water droplet appear on the screen, then turning the crown to clear the speaker - after finishing my swim, sounds coming out of the Apple Watch Series 2 sound distorted. So I decided to start a chat with an AppleCare Representative to discuss a solution to the problem with the Apple Watch. What came out of the conversation was that you need to apparently lock the Apple Watch with the 'droplet' function before swimming. Which I don't recall seeing in Apple Ad's for the Apple Watch Series 2 - at all. As I understand it, that feature is only for locking the screen anyway, so that the screen doesn't react to any contact with the touch screen while swimming. What came out of it, I was charged an extra $99 (Australian pricing) for accidental damage... as well as a standard hold for the price of the watch, as I'd chosen the express replacement option - which is fine. I am meant to get the $99 back if it's not deemed accidental damage, but really - I used my Apple Watch as was advertised on TV, I swam in a pool with my watch... it came out of the pool with water damage to the speaker and I'm being judged as guilty of accidental damage?! Not impressed to be honest. Also, before the watch service could be initiated, the watch needed to be unpaired and removed from my devices - so while I wait (its been a day without an update from Apple) I've got a nice rectangle of aluminium thats unusable and my wait for the replacement continues. **Update: Apple have now shipped the replacement Apple Watch, and it's on the way. Granted, by Australia Post - which is about the cheapest and slowest way of it getting here; but at least it's on the way.