Keyboard - Nail in the Coffin

[dubwhat307]

this thread is interesting. it seems like there are a lot of KB haters all over the macrumor forums now, although, the discussion point people seem to be providing is "I heard my mac tech guy say it's a big issue". We know that:

1) most macbook pros are probably still under warranty which means apple probably will fix most of these issues free of charge
2) a repair on the keyboard means a replacement of the ENTIRE bottom assembly ALONG with the battery which probably isn't cheap
3) Apple historically are slow to react to widespread customer complaints. This isn't new.

Personally, I've already had my keyboard replaced once on my 2016 13" macbook pro. I'd suspect that hwen youtubers start complaining, when the hundreds of pages on apple forums hits the news, apple will respond with a extended replacement program for the keyboard.

I just had my keyboard replaced nearly after a year of dealing with a right side control key that was half pressed in and had zero tactical feel to it. I sent the machine in as there was accidental damage to the screen bezel and wanted a quote on the repair as well as the keyboard fixed and they pretty much just gave me a brand new machine. This is a 2016 13", I just received my 2017 13" and have yet to open it. I actually really like the new keyboards compared to my 2013 13".....
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Sold my MacBook 2017 - taking a small hit on it too. I can’t risk having the keyboard fail out of warranty. I will never buy another Apple laptop again. I know that sounds hyperbolic and extreme, but it’s true and felt from the pit of my stomach. My faith in this company is waning, but I’ve worked with Macs and iOS for so long, my documents are all for iWork and Macs, it’s hard to completely leave. My wife and I are looking into iMacs, but honestly, I just don’t want to get one. Why can’t Apple make a well-built laptop?

The chance of you seeing a keyboard problem outside of applecare warranty, is pretty darn slim. Not to mention, if you *had* too, get a wireless keyboard or even a wired keyboard. To hang you whole argument on as to how apple can't make a 'solid laptop' is BS at best. I use my machines *everyday*...and yes most people will claim this, but I run Wireless Engineering / Network Management for a large scale WISP / Telephone company and literally do use my machines between 10-17 hours a day. I rely on them for everything I do. I gave me 2012 MPB to my wife, and personally now have 3 MPB's myself and can't complain about ANYTHING apple has done in effect to replace / repair them. They all are current to todays standards, and all preform perfectly fine. People will always find an excuse to complain.

 

[Yeahyeahyeah123]

5 Month Update: Still no keyboard issues on my 2017 15/1TB/560, but I will say that he screen is very prone to collecting dust, fingerprints, and spots.

 

[Mefisto]

5 Month Update: Still no keyboard issues on my 2017 15/1TB/560, but I will say that he screen is very prone to collecting dust, fingerprints, and spots.

Same here on a 2016, but I've had the laptop a while longer.

Some time ago I stumbled upon a thread talking about marks / scratches on the screen made by debris on the keyboard, and promptly discovered that I had some on my screen as well! Luckily, it took all of a couple of swipes with a damp microfiber cloth to get those suckers off the screen, and once again, the laptop is like it just came from the factory.

Couldn't be happier overall.

 

[ryannel2003]

I've had my 2016 15" Pro since early June and the keyboard hasn't given me any problems. I'm iffy on the touch bar though as it has frozen on me in Safari a couple of times and I don't think they should be charging so much for it.