Keyboard, track pad and usb not working - MacBook Pro 2010

Discussion in 'MacBook Pro' started by Jordy_mc, Jun 19, 2016.

  1. Jordy_mc macrumors newbie


    Jun 19, 2016
    Hi, before I send my MacBook in to be repaired I want to see if anyone can help.

    My mac keyboard and track pad are unresponsive and the USB ports don't work either for external keyboards and such. They supply power but that's it.

    The Mac turns on and off and everything else works but that's it.
    I tried an smc reset and the mag light changed, leading me to think they keyboard still works but nope, still nothing.

    Anyone have any ideas before I take it in to be repaired?

  2. JTToft macrumors 68040

    Apr 27, 2010
    Aarhus, Denmark
    So what, it boots fine right up until the log in window, where you can't enter your password because the keyboard doesn't work?

    Try taking the bottom cover off. Unplug the battery and leave it disconnected for about 30 seconds. Plug in again and reassemble.
    Also check that the connectors for both keyboard and trackpad are properly seated on the logic board.
  3. Jordy_mc, Jun 19, 2016
    Last edited: Jun 19, 2016

    Jordy_mc thread starter macrumors newbie


    Jun 19, 2016
    yeah doesn't seem to work at all when it gets to the log in page. The shift lock key doesn't light up when pressed either.

    I took the battery out and checked the connections. Still nothing.
  4. entropi macrumors 6502

    May 20, 2008
    Take it in (if you can pay for it - otherwise just take out the bootdrive and migrate to a new unit), it seems to be just like my PB17 when the USB-system on the unit got fried...
    A lot of things are, like you can see, connected to the internal USB-bus so when it dies the whole motherboard needs to be replaced.
  5. Jordy_mc thread starter macrumors newbie


    Jun 19, 2016
    Bummer, thought as much. Thanks for clearing that one up. I'll look about replacing the logic board.

Share This Page