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Lack of Silver and Gold stock unacceptable

M

marddin

macrumors 6502
Original poster
Mar 11, 2009
401
38
I waited since 3am at my local AT&T store for them to tell me at 7:30am that they only had space grey 5S's. My brother proceeded with a space grey but I did not. Drove to my local Apple store for them to tell me the same thing. There was a minimal line.

It makes absolutely no sense why they would release the 5S without supply to back it up. I knew we were in for trouble when they didn't have pre orders for 5S. Obvious that they couldn't make them fast enough.

I totally understand the tactic of limiting supply to create the illusion of demand but Apple has gone to far on this one. I am a very disappointed loyal apple customer.
 
randy98mtu

randy98mtu

macrumors 65816
Mar 4, 2009
1,454
140
marddin said:
I waited since 3am at my local AT&T store for them to tell me at 7:30am that they only had space grey 5S's. My brother proceeded with a space grey but I did not. Drove to my local Apple store for them to tell me the same thing. There was a minimal line.

It makes absolutely no sense why they would release the 5S without supply to back it up. I knew we were in for trouble when they didn't have pre orders for 5S. Obvious that they couldn't make them fast enough.

I totally understand the tactic of limiting supply to create the illusion of demand but Apple has gone to far on this one. I am a very disappointed loyal apple customer.
Click to expand...

Apple did not do this on purpose. There isn't a bunker in Arizona with 5 million iPhones in it. If they had them, they would sell them. They already have a buzz and they didn't need to create more.

This is definitely the worst stock scenario I can remember for an iPhone launch though. Pretty sad overall.
 
maflynn

maflynn

macrumors Haswell
May 3, 2009
71,668
40,839
I don't think they were limiting the inventory on purpose, but rather only produced so much and then then having to give each carrier/retail store the phones meant that they only had so many.

Personally, I would have woke up at 3:00am, ordered online and then wait for the delivery. That's just me, since I don't really want to wait in lines like that.
 
Shrink

Shrink

macrumors G3
Feb 26, 2011
8,929
1,615
New England, USA
And can you even imagine the hue and cry...the massive pissing and moaning...the wild complaining of astronomical proportions, if Apple had delayed launch for, say, a week!:eek:
 
Rocko1

Rocko1

macrumors 68020
Nov 3, 2011
2,070
4
The greatest part of this is, Apple could give a rats ass about what you find acceptable. :D
 
Last edited:
Tammster

Tammster

macrumors 6502a
Jun 23, 2010
501
188
S Florida USA
marddin said:
I waited since 3am at my local AT&T store for them to tell me at 7:30am that they only had space grey 5S's. My brother proceeded with a space grey but I did not. Drove to my local Apple store for them to tell me the same thing. There was a minimal line.

It makes absolutely no sense why they would release the 5S without supply to back it up. I knew we were in for trouble when they didn't have pre orders for 5S. Obvious that they couldn't make them fast enough.

I totally understand the tactic of limiting supply to create the illusion of demand but Apple has gone to far on this one. I am a very disappointed loyal apple customer.
Click to expand...

I saw about 30 people posting about that yesterday (their AT&T rep told them) so I wasn't surprised. I did go to my AT&T store early but, knowing what I did, if I wanted a gold or silver I definitely would have tried the Apple store instead.
 
C

campingsk8er

macrumors 6502a
Feb 4, 2011
545
244
Elizabethtown, PA
marddin said:
I waited since 3am at my local AT&T store for them to tell me at 7:30am that they only had space grey 5S's. My brother proceeded with a space grey but I did not. Drove to my local Apple store for them to tell me the same thing. There was a minimal line.

It makes absolutely no sense why they would release the 5S without supply to back it up. I knew we were in for trouble when they didn't have pre orders for 5S. Obvious that they couldn't make them fast enough.

I totally understand the tactic of limiting supply to create the illusion of demand but Apple has gone to far on this one. I am a very disappointed loyal apple customer.
Click to expand...

Um, yeah, I waited for 14 hours (from 6PM last night), was first in line, and was at the Apple Store, and I didn't get the one I wanted. Out of the 200-300 iPhones they had, they only had ONE gold model. 64GB for AT&T. Of course what I wanted was 32GB Gold for Verizon. I wasn't going to wait there all that time and not get anything, so I decided to get the Space Grey (I was coming from the Silver 5, so I wanted a change-up). I will be going to the store EVERY single day until October 20th (The day my return period is over) at opening so I can try to get my gold one.
 
maflynn

maflynn

macrumors Haswell
May 3, 2009
71,668
40,839
Why didn't you just get the 64gb one, its the right color, just more storage.
 
ucfgrad93

ucfgrad93

macrumors Core
Aug 17, 2007
19,228
10,456
Colorado
maflynn said:
I don't think they were limiting the inventory on purpose, but rather only produced so much and then then having to give each carrier/retail store the phones meant that they only had so many.

Personally, I would have woke up at 3:00am, ordered online and then wait for the delivery. That's just me, since I don't really want to wait in lines like that.
Click to expand...

Agreed. Ordering online is the only way to guarantee you get the exact phone that you want.
 
N

Number 41

macrumors 6502a
Jun 15, 2009
741
757
There are way more people who will begrudgingly buy a Space Gray than will begrudgingly buy a gold phone.

That's simple math on Apple's part. Sucks it didn't work out for you.
 
applesith

applesith

macrumors 68030
Jun 11, 2007
2,749
1,486
Manhattan
Gold is a very bold color option and Apple played it safe with not over shipping it. That makes sense.

OP, I am sorry you feel this is unacceptable. You deserve everything you want and Apple should provide. The nerve!!!
 
S

silentbob007

macrumors regular
Jul 31, 2010
179
29
Little Rock, AR
applesith said:
Gold is a very bold color option and Apple played it safe with not over shipping it. That makes sense.

OP, I am sorry you feel this is unacceptable. You deserve everything you want and Apple should provide. The nerve!!!
Click to expand...

I understand the snarkyness, but generally companies to try to make customers happy. It is not as if Apple is providing for free.
 
J

jordanogrady

macrumors 6502
Jan 31, 2010
366
0
I seriously can't believe you went at 3am!

I understand the excitement, but that's nuts! As with all the other people who camp out!
 
I

iKidWare

macrumors member
Oct 7, 2011
43
4
applesith said:
Gold is a very bold color option and Apple played it safe with not over shipping it. That makes sense.

OP, I am sorry you feel this is unacceptable. You deserve everything you want and Apple should provide. The nerve!!!
Click to expand...

Not over shipping? Are you serious right now? Over shipping? Try NOT SHIPPING AT ALL. I myself waited 8hrs in line. Gold was 1st option, silver was 2nd. I was first in line, I left with a space grey. 0 gold and 0 silver, OP is 100% right, it is totally unacceptable...
 
R

richpuer

macrumors 6502
Nov 15, 2010
356
0
iKidWare said:
Not over shipping? Are you serious right now? Over shipping? Try NOT SHIPPING AT ALL. I myself waited 8hrs in line. Gold was 1st option, silver was 2nd. I was first in line, I left with a space grey. 0 gold and 0 silver, OP is 100% right, it is totally unacceptable...
Click to expand...

Was this at an aapl store?
 
A

Allport1954

macrumors member
Jun 22, 2010
35
0
Ann Arbor, MI
campingsk8er said:
Um, yeah, I waited for 14 hours (from 6PM last night), was first in line, and was at the Apple Store, and I didn't get the one I wanted. Out of the 200-300 iPhones they had, they only had ONE gold model. 64GB for AT&T. Of course what I wanted was 32GB Gold for Verizon. I wasn't going to wait there all that time and not get anything, so I decided to get the Space Grey (I was coming from the Silver 5, so I wanted a change-up). I will be going to the store EVERY single day until October 20th (The day my return period is over) at opening so I can try to get my gold one.
Click to expand...

Yup. Pretty much the same story here, except I wanted the 32GB Gold AT&T and I settled for the Space Grey.
 
I

iKidWare

macrumors member
Oct 7, 2011
43
4
richpuer said:
Was this at an aapl store?
Click to expand...

AT&T. It doesn't matter where it was at regardless. Licensed apple carriers, especially AT&T/Verizon/sprints should have FULL variety at launch. How can you be such a profitable company and FAIL to deliver on DAY1!!!! I can understand 10 of each color, maybe even 5 of each color, but ZERO of 2 out of the 3 colors???.....
 
CrAkD

CrAkD

macrumors 68040
Feb 15, 2010
3,180
255
Boston, MA
i showed up at 745am all they had was space grey. I went with space grey even though i wanted white. it looks pretty badass. throwback to the original iphone.
 
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