Latest iPod Touch not recognized by my iTunes

Discussion in 'iPod touch' started by francotripepi, Apr 15, 2016.

  1. francotripepi macrumors newbie

    Mar 21, 2010
    Hi guys, please help, I just got a new iPod Touch and cannot connect with my iTunes, here are the details:

    1 - When I plug in the iPod Touch I get an error message that tells me I cannot use it unless I update my iTunes to the latest version

    2 - I just (April 14, 2016) updated my iTunes to a 11.4 version, no other is available through

    3 - My iTunes is on my iMac running a Mac OSX 10.6.8 all updates performed

    4 - My iPod Touch is running an iOS 9.3.1 and is a 64gb model, purchased on April 12, 2016 (new) through authorized store

    I included images of the message and the details regarding iMac and iTunes.

    2.jpg Screen shot 2016-04-15 at 1.05.42 PM.png Screen shot 2016-04-15 at 1.05.30 PM.png Screen shot 2016-04-15 at 1.05.15 PM.png


    Thank you all in advance for your input.
  2. loveandhavefun macrumors member


    Mar 7, 2014
    You need to be on at least OS X 10.7.5 to be able to install the latest version. Your machine will run it quite well, have you tried upgrading or download the update to go to Lion? :)
  3. francotripepi thread starter macrumors newbie

    Mar 21, 2010
    Hey, thanks loveandhavefun, I actually resolved it, I installed OSX El Capitan, free, from site, works perfectly now, even though the grafics are a little different......just a question of taste and getting used to it

    Thanks a lot to everyone

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