This makes no sense. If someone is leaving a platform chances are they now prefer the competitor's platform right? Of course. Put yourself in a business owner's shoes. If your customer wants to stop supporting you and prefers to support your nearby competitor would you really want to help them leave you as easy as possible? I highly doubt it.
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Lawsuit Against Apple Over Android-Switching iMessage Issue Fails to Gain Class-Action Status
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This makes no sense. If someone is leaving a platform chances are they now prefer the competitor's platform right? Of course. Put yourself in a business owner's shoes. If your customer wants to stop supporting you and prefers to support your nearby competitor would you really want to help them leave you as easy as possible? I highly doubt it.
So is Judge Lucy H. Koh the only one in the entire US of A that can handle Apple cases then? Seems like it.
Anyway, I'm glad Apple are being taken to court for this, they only introduced their 'tool' after it gained very negative publicity with it's ridiculous locking of phone numbers. It's a very anti competitive move and underhanded.
Anyway, I'm glad Apple are being taken to court for this, they only introduced their 'tool' after it gained very negative publicity with it's ridiculous locking of phone numbers. It's a very anti competitive move and underhanded.
If you provide a good exit experience and the grass isn't as green on the other side as the customer hoped, it stands to reason they might come back. If you make it difficult for them to leave you can pretty much guarantee they'll never come back even if they wind up disliking what they switched to more than your service.
If I have a bad experience leaving A to go to B, and then it turns out B isn't what I wanted either, because of that bad experience leaving B I'm more likely to seek out alternative option C as opposed to simply returning to A...
While I don't think the woman should have gotten big fat check, I would have liked for Apple to lose this case and fix the freakin issue. I and pretty much most people I know who switched from the iPhone to Android experienced this.
It's inexcusable how it hasn't been fixed yet.
It's inexcusable how it hasn't been fixed yet.
Yup. But if people had half a brain, you would disable services properly before leaving the service.
When you hire a web hosting company, and no longer wish to have their services, do you just stop paying the bill or do you first transfer all your web data to the new host first, shut down the existing host services (db and web), remove all the content, and then close your account?
I mean, I don't fault her for being upset, but people can't be ignorant against technology either just because marketing department says "It just works".
I have experienced this issue myself. After I received a Note 4 from work, I decided to use my SIM with it. Before switching, I made sure to turn off iMessage and also de-register my number by using Apple's tool online. I switched the SIM the next day. Pretty soon, I started experiencing messaging issues. I would receive some messages. My friends using iPhone would still see me being on iMessage even after deleting me from their contacts and adding me back. I figured I would let it settle after few days but it never improved. Eventually, I put the SIM back on iPhone 6 Plus and got another SIM from work for the Note 4. This is a real issue whether Apple admits it or not.
One way they can resolve this is by releasing iMessage for Android and Windows platform but I don't see that happening either.
One way they can resolve this is by releasing iMessage for Android and Windows platform but I don't see that happening either.
Hmm perhaps it's like the age old 'problem' Apple has with services, I.E. they are rubbish and broken and Apple never fixes them?
I mean I actually thought the tool fixed the problem, reading the comments here obviously not.
I mean I actually thought the tool fixed the problem, reading the comments here obviously not.
This still makes no sense. It doesn't matter one bit if the experience of leaving wasn't stellar. If the customer that left to go to said competitor realizes said competitor does not live up to their expectations they will leave and go back. To say, "Oh I'll stay with Android even though I'm not happy with it because it's too hard to leave Apple if I ever decide to leave them again". That's a wishy washy type of consumer. Give me a break.
I still don't get group messages from people that were sending me messages before. I've been on android a few years now, and turning off the settings button years ago didn't help, several calls to apple support didn't help, even that new webpage created didn't help. Fortunately most group messages also send to my husband, so he tells me what I miss.
It really is worrying, her name comes up far too often in these big cases with Apple. Even if she is not partisan or biased, even the suggestion that she might be after all this should be enough for her to stop accepting these cases to protect her integrity as an independent judge. Then again, judges are still elected in many American states, so it's not like the legal profession is held to the highest standards over there.
It didn't fix it for me. I still can't send or receive messages with my sister who has an iPhone. I have to use a third party app like whatsapp. Very annoying and makes me angry at Apple and will probably not get an iPhone again just because of that reason.
My friend who used to work at Apple moved to Android a while back. But he has a hacker mentality so it suits him. I haven't seen him in awhile so it's possible he moved back to iPhone.
I carry both an iPhone 6 and an HTC One M8. Ironically, I work for a Windows/Android OEM but like most people in our company I use Mac/iOS for personal use.
Yes, yes I'm quite sure you're right. Apple, the most watched company on earth proactively decided to use technology to impose childish and vindictive revenge on the very few people who are actually switching from an iPhone to an Android. Because nobody in Apple's PR or legal department would ever think that it could backfire on them. It must have been intentional.
There are sheep and trolls in every front page article. Deal with it. Which one are you?
Here's a thought. Back up your sister's iPhone, put your SIM in it, and set it up as yourself. Then turn off iMessages, wipe the phone, restore your sister's profile and give it back to her.
What if those text messages were for an emergency situation? Don't think with **** in your mind all the time.
If the issue is as described by some people in this thread, then surely it is not just an issue for people switching from iPhone to Android. It is potentially an issue for everyone who uses iPhone and iMessage because there may come a time when they need to send a text message to someone who has switched from iPhone to Android which may not be received on the Android device. What if that text message was important or urgent...
So isn't it important for everyone who uses a mobile phone that users can switch to another phone running another OS without dicking about having to toggle switches on phones, deactivate something, go online to unregister a number etc etc?
So isn't it important for everyone who uses a mobile phone that users can switch to another phone running another OS without dicking about having to toggle switches on phones, deactivate something, go online to unregister a number etc etc?
Yes, I should fly 3000 miles across country to do that. Thanks for suggesting the best and easiest solution.
Do you work at Apple?
If it was a emergency, they should have called them.
If you can't send messages from an Android to an iPhone, then you're not having the problem described in this case.
Maybe they couldn't call them! Say a person could hear them and the only feasible way was to text.