I ordered mine on Monday and got this response when inquiring:
It’s been doing that for almost a week now.
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Leather Cases - Patina Proud Photos
- Thread starter JamiLynee
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I ordered mine on Monday and got this response when inquiring:
It’s been doing that for almost a week now.
I was expecting the same thing since everyone has seen delays in shipping confirmations from the uk. Maybe because I ordered a pouch it was shipped much faster or pouches ship out from a different location but I never got any shipping email or any updates whatsoever; I was expecting it until thanksgiving or December tbh. It was delivered thru usps. I hope you and everyone gets their cases asap.I ordered mine on Monday and got this response when inquiring:
It’s been doing that for almost a week now.
Day 57. Super impressed with the Umber. It’s just starting to get slightly darker but nothing like the brown cases of recent years.
I ordered mine on Monday and got this response when inquiring:
It’s been doing that for almost a week now.
Thanks for the heads up. Will check into this for my order.
The tracking is wonky for sure. Mine delivered at exactly one week which seems to be the norm.
Yeah it’s seems to be a bit delayed as of recently. I ordered an AirPod case and it’s stuck at customs since nov 7th kind of concerning at this point
Customs is a weird thing. They seem to just randomly hold some packages longer but I have no idea why.
Can someone who has the RL in saddle brown since launch or older than 2-3 weeks post some pictures ? i want to see how its the patina.
Mine took 3 weeks to arrive. Definitely worth the wait, if you don’t mind waiting.
That’s crazy I hope that doesn’t happen with my order
Hopefully not! Good thing his product is good cause his customer service is also horrible. He won’t get back to you unless it’s inquiring about making a purchase.
Who is this? RL?
That's bad. What about if you want to return the case/there is a fault with the case.
He’ll ghost you. I love my new black leather RL case, but I was concerned cause I was getting black smudges on my hands. I emailed to ask about it and he never got back to me. I emailed him 3 times and I was super nice every time. I wasn’t asking for a refund or exchange or anything like that. I was just wondering what was up. The problem stopped but it’s a little concerning and makes me hesitant to buy the saddle brown from him. My wife emailed him as a test to see if he would respond to a regular question about the colors of cases and he responded within an hour lol. 🤦🏻♂️👎🏼
Where did you find the tracking on it? Did it leave the UK before the Royal Mail tracking went down last week?
If you go to the USPS website and put your Royal Mail tracking number in it'll show what's up there.
Wow.
That's really poor
I am from London and his shop is close to where I live, although I have never visited it personally. I understand he is a small business, but ignoring customer concerns/issues isn't the way to go. You are in fact losing customers as I am reluctant now to purchase an AirPods Pro case from him incase I don't like it and I want to send it back.
Yeah that’s what I’ve experienced in the past not sure what happened with this one
just applied the leather milk, and used a small amount like @Forbin1221. it smells excellent! the applicator they sent was absolutely gigantic though, i'll have to use something my wife has laying around 
Same experience that I have mentioned. I too was ghosted after wanting an exchange. The company is actually breaking Uk consumer law. I would really avoid buying anything from RyanLondon. Awful service.
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