Apple showing signs (once again) that customer care is not front and centre. Why not disclose this upfront?
Maybe they should have invented levitation technology... how about a large magnet under the furniture? /sarcasmInteresting. The issue I have is that Apple knew that all these companies products leaves rings. My problem with this whole thing is that Apple DIDN'T SOLVE THE PROBLEM. Instead of finding an alternative material like cork they just kicked the ring bucket down the road.
It doesen't make headlines because people usually expect other products to be crappy but buy them anyway due to price or compatibility.Doesn't make headlines if it's other products. Anything Apple on the other hand, makes headlines (which in turn means page views which mean money for sites like this one). So blowing even little things that impact every product up into a huge issue is very profitable for the media when it comes to Apple.
What causes the marks is gravity and oil on your wood furniture.But that doesn’t mean something as little as the HomePod leaving a white mark behind shouldn’t be informed to owners that are not aware of the situation. Granted, This ‘Issue’ doesn’t need to be exacerbated , I think it’s informative to know what’s causing the marks and Apple addressed the concern, and what remedies to use IF there are white marks left behind. I know as a HomePod owner, I would want to know this, even if it’s minor.
What causes the marks is gravity and oil on your wood furniture.
Everything leaves marks on oiled wood. The entire point is that you just wipe it with an oiled cloth to remove any marks. This is why you use a cutting board on butcher block and other oiled wood surfaces.
This isn't just the HomePod or Sonos or Alexa. This is pretty much everything you set on oiled wood. It's not a big deal. Anyone that has ever dealt with oiled wood knows you just wipe it with a cloth and like magic, it's back to normal again. It's sad this story got legs because there's no real story here. BREAKING: THINGS SET ON OILED WOOD LEAVE MARK
Cork will also leave a mark - I don't know anything that wont leave a mark sitting on untreated wood for long time.Interesting. The issue I have is that Apple knew that all these companies products leaves rings. My problem with this whole thing is that Apple DIDN'T SOLVE THE PROBLEM. Instead of finding an alternative material like cork they just kicked the ring bucket down the road.
Even before ring-gate, Homepod was the top worst product of 2018. This should keep them there for a bit.
don't buy their products anymore then and join android.Oh, so I guess it is OK then for Apple's HomePod.
This company sucks balls so much. Sorry, I just can't stop hating the Apple of today and all this. They claim they are the best at everything, and then when something negative happens, they just say "hey, everybody else does it" and shrugs their shoulders.
Shouldn't Apple whom wants the best price for their products and has a superior attitude about their products ALSO deliver something actually better than their competitors? Or was Apple so focused on ripping off a competitors product they also ripped off the negative aspects of it too?
And it still does not forgive that people wanting to place the HomePod on a cloth to prevent this from happening makes the speaker sound crappy and Apple recommends not to. When a company start dictating where I am supposed to place a $400 "smart" speaker, that is when I have had enough of that company.
Some education actually may be needed for daft people who don't understand the most simple stuff in life. Who would have though things leave marks.
You are talking about people who actually bought HomePod. Keep your expectations low.
Oh, so I guess it is OK then for Apple's HomePod.
This company sucks balls so much. Sorry, I just can't stop hating the Apple of today and all this. They claim they are the best at everything, and then when something negative happens, they just say "hey, everybody else does it" and shrugs their shoulders.
Shouldn't Apple whom wants the best price for their products and has a superior attitude about their products ALSO deliver something actually better than their competitors? Or was Apple so focused on ripping off a competitors product they also ripped off the negative aspects of it too?
And it still does not forgive that people wanting to place the HomePod on a cloth to prevent this from happening makes the speaker sound crappy and Apple recommends not to. When a company start dictating where I am supposed to place a $400 "smart" speaker, that is when I have had enough of that company.
Apple "just worked" then and it "just works" now. But even under SJ, it didn't just work all of the time for everyone. Those that had problems were vocal, as they are today. And SJ sometimes told you you were holding it wrong. But you were in a mood to make excuses for Apple then, and not now.It makes sense what you say. That said, I am in no mood to make excuses for Apple or any other company. Apple's design should've dealt with this before it got to us. There was a reason why Apple was Apple under SJ and I believe that reason was no BS. We all loved the "it just works". Not these days. These ring issue is stupid and a shame. Other things that just do not work as they should:
Siri
iCloud
iTunes music
iPhone batteries
Feel free to add more.
If you have 4 HomePods on some wood furniture you will get the Audi Rings, kinda cool!
It is not clear why Apple did not inform customers about the possibility of white marks on wood, as this is presumably an issue the company had to know about following the HomePod's extended beta test with Apple employees and the years of development that went into the product.