Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Sppunk,

I called Apple and was able to change my billing and shipping information and I have AT&T. I got confirmation via email as well. And the order status reflects the change. How did I do this and you couldn't?



FYI, after I chatted and called, I was told by both you can't change the shipping address if you're an AT&T customer.

From the chat:

  • I do terribly apologize for the inconvenience, and the best we would be able to at the moment, would be cancel the order, because we have not systems to change the shipping address at the moment for any AT&T customers.
They told me to cancel and reorder on Sept 25. That defeats the entire purpose of pre-ordering. Frustrating to say the least.

It is shipping to my billing address and not the shipping address that is in my account.
 
Here's an odd thing: the email on my Apple ID is gmail. My registered email with AT&T is gmail. The credit card registered in Apple Pay is gmail. I used Apple Pay to make the purchase.

The result? My email confirmation from both AT&T AND Apple were both sent to my iCloud email. No problem with that, just strange.
 
Here's an odd thing: the email on my Apple ID is gmail. My registered email with AT&T is gmail. The credit card registered in Apple Pay is gmail. I used Apple Pay to make the purchase.

The result? My email confirmation from both AT&T AND Apple were both sent to my iCloud email. No problem with that, just strange.


I called Apple and they def changed everything including Shipping and Billing. Got confirmation of it as well. ATT customer here.
 
Bought a T-Mobile iPhone 6s for use on AT&T.

I researched band 30 and my area probably won't have it for over a year as we get everything last minute and LTE seems plenty fast now...

Not gonna go through the hassle of getting another one. I'll just get the iPhone 7 with it if need be.
 
Bought a T-Mobile iPhone 6s for use on AT&T.

I researched band 30 and my area probably won't have it for over a year as we get everything last minute and LTE seems plenty fast now...

Not gonna go through the hassle of getting another one. I'll just get the iPhone 7 with it if need be.
I'm sorry to be late to the party on this if already been explained. But what is band 30? And will all new iPhones and all Carriers have access to this?
 
I got my 6s+ 64 GB Verizon with confirmation email immediately hassle free from Apples website at 3:05 am EST this morning. Was able to stay on my subsidized plan. Not wanting to change to monthly payments and see my bill increase.

On a side note, has anyone pre-ordered from Best Buy? You are able to pick up in store 9/25. I did that without issues on 5s launch day.

I preordered a Verizon 6s Plus 64 GB from Best Buy for in-store pickup on 9/25 as well. I did use a 10% movers coupon as since I paid full price. I'm hoping it won't get cancelled or something...
 
This is my first "S" model as I usually rotate between the newest iPhone and a newest android flagship each year.

Went 6+ last year and will never go back to android again. Such a good phone and does every single thing I need it to do for me.

Throw in a better camera,faster processor and 2gb and I had to go for my first S series.
 
Anyone with a 2-3 week window see processing? I ordered just after it changed, but maybe they're going to catch up on orders,
Rose Gold is the popular color and sold out for the 6S+ in all GB versions. Seems the 6S version may have had more in stock or was not as popular since they didn't upgrade the resolution, battery or add OIS. But, my teenage daughter says none of the kids at her school want the Plus size, so you did just fine ;) I ordered the Rose Gold 6S+ 64gb and am giving her my gold 6. Oh, and she thinks the RG is beautiful :D

I thought they did upgrade the resolution on the 6s.
 
I pre-ordered 6s+ when it opened using the app and paid with apple pay. I today sold the ip6 that I used to pre-order. I later recived a text message from my bank saying that the device account (of the ip6) for apple pay has been cancelled. Does this mean apple will not be able to charge me for the phone before shipping and will end up cancelling the order?
 
I pre-ordered 6s+ when it opened using the app and paid with apple pay. I today sold the ip6 that I used to pre-order. I later recived a text message from my bank saying that the device account (of the ip6) for apple pay has been cancelled. Does this mean apple will not be able to charge me for the phone before shipping and will end up cancelling the order?
You might want to contact apple about that.
 
  • Like
Reactions: AJsAWiz
I will in the morning, FAQ says payment method cannot be changed without cancelling/re-ordering.
Time to go to bed and cry

You will still be charged and recieve your iPhone. You can sleep happy. Just because you payed Apple pay and sold your iPhone, your credit card/debit card will still be charged. Apple knows what you used to pay and will use that when it ships.
 
I will in the morning, FAQ says payment method cannot be changed without cancelling/re-ordering.
Time to go to bed and cry
Many people have had their cards declined before too and get 24 hours to fix. Doubting that it won't go through, but if it doesn't you'll have the 24 hour window to fix it without losing your spot.
 
Many people have had their cards declined before too and get 24 hours to fix. Doubting that it won't go through, but if it doesn't you'll have the 24 hour window to fix it without losing your spot.
This was my experience last year too. The card I used had just been turned off by my bank.. cause they'd sent me a new one 3 weeks before and I hadn't activated it yet. Evidently after a few weeks of a new one being in mail - they just stop the other one. WHO KNEW!! And stopped it ON PRE-ORDER DAY!!?!?!?! I was LIVID! But I gave a different card that next morning. And it didn't mess up my spot in line. Ship date never changed and still got it on launch day.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.