Let me say that I have been a long time Mac owner. Together, my wife and I have purchased four 27" iMacs, 3 15" MacBook Pros, 4 iPads, 5 iPhones, 3 AppleTVs, multiple iPods, and more. However, I am beyond disgusted with Apple's handling of our recent issues. To begin with, my iMac's hard drive failed. I understand that it happens, so I did not mind. That was until I found out that Apple recalled it, but I was never notified. However, Apple was no longer covering it, so I was forced to replace it myself. Even so, it was a cheap and simple replacement, but it was still frustrating. The next issue is the one that frustrates me beyond belief. We have a 15" Macbook Pro, and the logic board failed. This is an issue that is well documented on internet forums (including this one) and various websites. Not only that, but our Apple Care ran out only a few months before this happened. Also, we now live in Europe, but since our computer was purchased in the US they won't cover the repair. However, if it was purchased in Europe they would have. The cost of a logic board is over a quarter of the cost of a new computer. To top it off, they replace it with the same problem-ridden one. I used to understand what the premium price of Apple products got you - amazing hardware, amazing software, and amazing customer service. I understand that it is still much better than probably all other computer companies, but for the price it should be even better. Since Apple has decided to treat a longtime customer in this manner, I cannot justify giving them one more penny of my money. We have spent nearly $20,000 on Apple products over the years, but they cannot cover an issue as simple as this - an issue that would be covered if the computer was purchased in another country? An issue that is clearly so big a problem that it should warrant a recall... I want to stick with Apple, but there is no way that I can after this.