So. I'm lying it bed. The iPad is nearby. It's 3 in the morning. I realise I've been woken up by an audible email alert, and want to mute the iPad.
So I either:
a) flick the mute switch with one hand - 1 step I can do in the dark by touch.
or:
b) open the ipad cover - possibly two hands required
press the home or power/sleep button - the screen lights up, annoying my wife and shocking my own rested pupils
swipe the screen to wake the iPad from sleep
reach over to the down volume button and hold that for a second
reach up to the power/sleep button and press that to turn the screen off
close the case
Give me the mute switch any day.
And no, don't make it customisable. Consistency of operation on all iPads.
Amen. This totally happens to me a couple nights a week, and I totally want my mute switch! I've locked rotation maybe two times. When it goes wonky I just flip it one way or the other until it goes back the way I want it.