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Mac Pro 2008 - not starting !

How did ebay/paypal say you weren't covered. You didn't receive it as advertised. I have done this with them over a misadvertised ebay auction I won and they sided with me.
This is a direct quote from ebay/paypal:

The eBay resolutions process is available for items purchased on the US eBay.com site and covers the full purchase price and original shipping costs on eligible items. If your item was not received or the item received is different from what was described in the listing, go to eBay's resolutions page to file a dispute. eBay Resolutions
 
kellen said:
How did ebay/paypal say you weren't covered. You didn't receive it as advertised. I have done this with them over a misadvertised ebay auction I won and they sided with me.
This is a direct quote from ebay/paypal:

The eBay resolutions process is available for items purchased on the US eBay.com site and covers the full purchase price and original shipping costs on eligible items. If your item was not received or the item received is different from what was described in the listing, go to eBay's resolutions page to file a dispute. eBay Resolutions
Click to expand...
He's in Poland, and the rules are different.

He also posted on this:
eBay/PayPal refused my complain, because this refund program is only about transportation problems or not receiving item at all, not quality of products ! They are idiots !
Click to expand...
I presume the description differences were ignored. BTW, the US site has had lots of problems over stuff like this too. There's posts here, and other sites on the web as well. Some are dedicated to hating eBay/PayPal, and frequented by those that feel they got screwed.
 
nanofrog said:
He's in Poland, and the rules are different.

He also posted on this:eBay/PayPal refused my complain, because this refund program is only about transportation problems or not receiving item at all, not quality of products ! They are idiots !
Click to expand...

I didn't know he was in Poland, nor that it made a difference. I know he posted that the refund was only for transportation, that is why I said I was surprised they didn't cover it.

Weird they would be different for different countries.

Chargeback seems like the best way to get your money back as someone suggested.
 
kellen said:
Weird they would be different for different countries.
Click to expand...
Each country has different laws regarding consumer product liability/protection,... so the site for each is a little different. Some have more stringent laws to protect consumers than others. The UK and Germany for example, have better protection in general than the US from what I understand.
 
I've installed new logic board today. Putted everything back and tried to test it.

When I press power button, fans are turning ON, graphics card is turning on, memory risers blinked red LED once, but there is no chime and no display.

When I press DIAG button I got:

- yellow LED STBY
- green LED PWRG

When I press SMC reset GPU fans spins at max (HD2600XT) and then normally, but still not chime and video. The GPU LED blinked once and then goes off.

What do you think ? Dead GPU ?

I don't have Apple Keyboard to do nVRAM reset.
 
Spacedust said:
I've installed new logic board today. Putted everything back and tried to test it.

When I press power button, fans are turning ON, graphics card is turning on, memory risers blinked red LED once, but there is no chime and no display.

When I press DIAG button I got:

- yellow LED STBY
- green LED PWRG

When I press SMC reset GPU fans spins at max (HD2600XT) and then normally, but still not chime and video. The GPU LED blinked once and then goes off.

What do you think ? Dead GPU ?

I don't have Apple Keyboard to do nVRAM reset.
Click to expand...
You could go ahead and re-seat the RAM (easy to do, and nothing needed to do it - why not...).

Can you borrow or go ahead and aquire a Mac keyboard to try a nVRAM reset?
 
nanofrog said:
You could go ahead and re-seat the RAM (easy to do, and nothing needed to do it - why not...).

Can you borrow or go ahead and aquire a Mac keyboard to try a nVRAM reset?
Click to expand...

I will try that.

Tested:

- HD2600XT not working
- HD4870 not working
- different RAM modules not working
- different riser cards not working
- different PCI-EX slots not working

What's wrong ?!
 
Spacedust said:
I will try that.

Tested:

- HD2600XT not working
- HD4870 not working
- different RAM modules not working
- different riser cards not working
- different PCI-EX slots not working

What's wrong ?!
Click to expand...
I presume "different" = from a known working system...

Assuming this is the case, either everything you've tested is DOA (i.e. was taken out with the previous failure), or the board still isn't working properly. :(
 
The GPU LED should stay on when pressing DIAG LED, but it isn't.

How to properly reset SMC in this model ?
 
LED 7 GPU Present
Normally on when DIAG_LED button is pressed.
If this LED is on, it indicates there is a graphics card installed and recognized by the computer. It does not indicate that the graphics card is fully functional. Some graphics cards require additional power to function, which is available from connectors on the logic board. For these cards, if the auxiliary booster power cable is not connected between the logic board and the graphics card, an error message reminding about this additional power connection will be displayed as Mac OS X starts up.
Troubleshooting:
Check that the graphics card is seated correctly in its PCI slot. •
Check that the card’s auxiliary booster power cable is connected properly on both ends • (if the card requires one). If the cable is connected properly, try connecting it to the other, empty logic board booster power connector (if available) to see if the cause is related to this connector. If the card and LED operate properly when connected to the other power connector, check EFI and SMC firmware versions and update them if necessary. See “Mac Pro Firmware Updates” in this section for more information. Only then should you consider replacing the logic board.
Verify power supply cables are properly seated• .
Try the graphics card in a different PCI slot.•
Try a different graphics card. •
If an error message about graphic card booster power connection is displayed, check that • the appropriate booster power cable is firmly connected between the logic board and the graphics card.
Replace the logic board. •
Replace the PS3 power supply cable. (• Note: This cable supplies power to the PCI slots.)
 
Spacedust said:
It didn't work.
Click to expand...
It would be advisable to try it again.

Procedure: (for convenience)
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Press and hold the power button for 5 seconds.
4. Release the power button.
5. Attach the computers power cable.
6. Press the power button to turn on the computer.

I'd hold the button a little longer (say at least 10 seconds to be sure). Leave the power cord out for say another 30 seconds before plugging it back in.

You can also pop the battery out of the holder (I seem to remember one in the '08's), and leave it out for say 30 seconds as well (something to try if it doesn't work the second time). But the power switch method is easier, and worth a shot first. ;)
 
666sheep said:
Right! (Why Apple Support do not mention about it???) In Power Macs it's first thing to do when you got to reset PMU...
There is another way to completely get rid of voltage after unplugging PSU and removing battery: http://forums.mactalk.com.au/911647-post7.html
and explanation: http://forums.mactalk.com.au/911770-post11.html
I tried it with G5 DC. It should work with MP too...
Click to expand...
My guess is, since they provided the Power Switch method, nothing else should be required is the logic behind it.

I recall others have done the battery method on '08's, but I've no idea if they did it themselves (thier own idea) or if it was on the recommendation of an Apple support person (whether it would be "Authorized" or not is unknown, but I'd suspect it isn't).
 
Spacedust said:
I've installed new logic board today. Putted everything back and tried to test it.

When I press power button, fans are turning ON, graphics card is turning on, memory risers blinked red LED once, but there is no chime and no display.

When I press DIAG button I got:

- yellow LED STBY
- green LED PWRG

When I press SMC reset GPU fans spins at max (HD2600XT) and then normally, but still not chime and video. The GPU LED blinked once and then goes off.

What do you think ? Dead GPU ?

I don't have Apple Keyboard to do nVRAM reset.
Click to expand...


Is this the same behaviour as the old logic board?
 
hyram said:
Is this the same behaviour as the old logic board?
Click to expand...

Now I knew what was wrong with the old board !

First, if Mac Pro doesn't have CPU's at all, it won't power ON ! You will get only POWER LED and Trickle Power when pressing Diag LED. So my old board must have damaged both CPU sockets.

So I tested everything again:

- with CPU's power is ON, fans are on (also GPU fan), CPU ERRA na ERRB LED's are off, so CPU's are OK
- without memory on riser card power is ON, but blinking POWER LED (so it checks for memory, afer checking CPU's)
- with memory riser card LED's blinks red and then goes OFF meaning memory modules are OK
- with everything putted back in, when I press DIAG LED's it shows Trickle Power (OK) and Power Good (OK)

According to this there should be also GPU LED on, but it isn't.

testxu.jpg


The problem is Mac Pro is able to chime without GPU at all - tested in my Mac Pro 2006 ! Maybe something wrong with EFI ?
 
Space, not to say that this is what is wrong with your board; but... I've only seen this behavior with corrupted firmware. You should try the recovery disk and see where that leads, but I've not had much luck with it.
 
hyram said:
Space, not to say that this is what is wrong with your board; but... I've only seen this behavior with corrupted firmware. You should try the recovery disk and see where that leads, but I've not had much luck with it.
Click to expand...

It might be. I've shipped my Mac again to another service. I also gave them my dead board in case of spare parts needed :)

I didn't installed Superdrive, so maybe it will just open tray and wait for BootROM recovery disc.

They should be way better than the last ones.

Last time the service were telling me for 2 months they cannot find problems on the board, while I found dead CPU sockets in just an hour...
 
I admire you're cheerful attitude :) If I'd invested this much money and time into fixing a computer that someone sold me as good, but that was actually dead, I'd problably gone austinal by now :mad:
 
Spacedust said:
The problem is Mac Pro is able to chime without GPU at all - tested in my Mac Pro 2006
Click to expand...

08 also does, with dead or without GPU.
What's the name of this another service?
BTW, about Mtec i've heard more bad than good opinions. Your's ensured me that they are bunch of lazy ****s... Just more they talk than could do.
 
666sheep said:
08 also does, with dead or without GPU.
What's the name of this another service?
BTW, about Mtec i've heard more bad than good opinions. Your's ensured me that they are bunch of lazy ****s... Just more they talk than could do.
Click to expand...

No. It's not Mtec. They really got bad opinions on the net.

I've sent it to: http://www.aid-serwis.com.pl/

Pozdrowienia ;)
 
666sheep said:
08 also does, with dead or without GPU.
What's the name of this another service?
BTW, about Mtec i've heard more bad than good opinions. Your's ensured me that they are bunch of lazy ****s... Just more they talk than could do.
Click to expand...

Can you check which LED's are ON when you press DIAG in your working Mac Pro 08 ?
 
akadmon said:
I admire you're cheerful attitude :) If I'd invested this much money and time into fixing a computer that someone sold me as good, but that was actually dead, I'd problably gone austinal by now :mad:
Click to expand...

As Steve Jobs said one time when his keynote system failed: "That's why we have backup systems here ;)"
 
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