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MacBook Pro Late 2016 EU shipping

karbim said:
Yeah it looks like they put the cursor full on "shipping cost reduction / optimisation". Well, if my MBP can suddenly make it into a flight I'll be both happy (for me) and sad (for you). Apple should honor the first come first served principle.
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I agree.
 
albodream said:
Correct!
But this plane CA1035 only flies once a week and it is today (if you look flight tracking, this plane already landed in Schipol).
So today items are at distribution center and begin of next week it should be home.
Why should it take more time if both MBP and dongle are already in Amsterdam now?
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There are a few factors to consider:

The plane has landed at Schipol but has the tracking confirmed that it has cleared customs? That could take time. And has tracking confirmed that it has indeed arrived at the distribution centre?

Then it depends how busy the distribution centre is. Or even if the distribution centre is open today because it is a weekend. Maybe the carrier will hold the items until Monday because that is the date Apple requested the carrier hands over the freight to the distribution centre. Apple will give you a separate tracking code on their website when it has been processed by them.

There are many variables. Maybe it will get there earlier. Maybe it won't. But in the context of this preorder experience, it's better to have low expectations and be pleasantly surprised rather than have high hopes and be disappointed.
 
Toadsfather said:
I'm impressed by the optimism on this thread, and enjoy reading it, but all the evidence points to the following observations I'm afraid folks (hope to be proved wrong).

1. They haven't left China yet, most likely due to (2) below..so the tracking info is really just a customer pacification mechanism now (which relates to my final comment below).
2. Most, if not all, of the pre-orders destined for the EU are being shipped in grouped shipments. Physical dispatch not occurring until air-freight quota has been filled from the assembly line. This explains a delivery window and not a delivery date - they don't know exactly in advance when the air-freight quota will be filled. (Air freight costs have been rising sharply throughout 2016).
3. John Lewis in the UK were listing the new models as "Coming Soon" (which means less than a week in my experience as a JL customer). I noticed yesterday they've taken them off their site completely. This tells me the delivery date for their stock has been passed and they don't now know when they're getting them.
4. I wouldn't at all be surprised if the BTO orders are grouped with the stock retail units - to save money, but that means BTO orders could be delayed until enough stop models have been assembled (or vice versa).
5. The above leads me to wonder why is Apple penny pinching on air freight costs (despite the rising costs of) given the premium price we pay for their products and their stock piles of cash (look at their new head office for example!).
6. In my mind, a pre-order should mean you get it on the first day it's available on the market, anywhere. Certainly at the very least before 0900 on the first day the product is available in the store. It seems to me Apple have quietly let this go, in favour of reduced shipping costs. Given Tim Cook is a supply-chain / cost-efficiency industry virtuoso, this isn't surprising. But deliveries at the end of a multi-day delivery window is a bit rubbish imho.
7. Mass availability in retail stores of the new units in the US, yet UK pre-order customers are still waiting is a bit of a let-down particularly as the UK prices of their new products have been inflated "due to currency rate fluctuations" (which is rubbish, Apple will have hedged any foreign exchange risk months ago).

All in all, I have to say, it feels like Apple are showing remarkable arrogance towards their customer base these days. Dumping the headphone jack on the iPhone 7 to remove the home button which was causing them additional warranty repair costs (by making space for the electronic haptic version) and calling it "courage" (yet keeping the jack on all other product lines)...is probable the prime example of this new found arrogance / over confidence of customer loyalty.

[END OF RANT] I'm going to make a cuppa.
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I would agree with most points but point 7 is not true. UK prices are exactly US price before tax in gbp + 20% VAT. There's no extra inflation of U.K. Prices, only tax :(
 
i'm so frustrated right now. Still no update on the DHL tracking page. i'm thinking of calling Apple CS and tell them how frustrating it is that us folks already got their macbook 2 days early and i won't get my macbook in my delivery window 16 - 23 but on the 24th if the tracking is right. Maybe i will get some discount or free dongles? :D
 
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JonasMoritz said:
So, yesterday I woke up to a change into P4S ... today, no news!!

I guess they do in fact use the weekend to relax in China :(:(
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Same here.. I guess we will have to wait until Monday
[doublepost=1479548305][/doublepost]Oops, never mind! Dispatched!
 

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Toadsfather said:
Which aspect doesn't make sense to you? When I pre-ordered it said 2-3 weeks delivery. 3 weeks have passed already, and I have a dispatched notice 3 days old but no sign of it anywhere on the DHL "Express" tracking. If I have ordered it from John Lewis and it was going to be late they would at least inform me directly.
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Actually I take that back - my order note actually says "Dispatches 2-3 weeks".
 
Just spoke to the Apple Store chat team, they said Apple requested authorisation for payment from the bank yesterday (I don't have access to online banking) - so I take it that this is step 1? :D

Also, I'm kinda worried if Apple choose to ship mine with DHL... A couple of weeks ago DHL delivered a parcel from Amazon Japan to an Amazon UK warehouse instead of to my address. :confused: It's apparently going to take 3-4 weeks for them to recover it and hand it over to me... :eek:
 
WHAT!
Just decided to stop updating everywhere and went to pay some company related bills and there's €3800 missing from my account.

ITS HAPPENING!

Ordered on 30 oct.
3-4 weeks
28 nov - 5 dec
15" / 2.7 / 1TB / 460
Sweden
 
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Raddi said:
i'm so frustrated right now. Still no update on the DHL tracking page. i'm thinking of calling Apple CS and tell them how frustrating it is that us folks already got their macbook 2 days early and i won't get my macbook in my delivery window 16 - 23 but on the 24th if the tracking is right. Maybe i will get some discount or free dongles? :D
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Just had a frustrating conversation with apple CS. They were convinced that becuase dhl said shipment information received that meant that it was definitely in holland... (clearly have no clue) and they can't comment on US orders.
 
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mshcherb said:
Yeah... But my delivery date says Nov. 29!!! Apple gave me a window of 18-25... Do you think there's a chance it might be here earlier? I can't imagine shipping from China to take 1,5 weeks!
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Now you have a delivery date CS might listen to a complaint a bit more
 
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mshcherb said:
Yeah... But my delivery date says Nov. 29!!! Apple gave me a window of 18-25... Do you think there's a chance it might be here earlier? I can't imagine shipping from China to take 1,5 weeks!
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I will keep an eye on mine and get back to you when mine goes into shipping.
Regarding the time - if it actually first being sent on Monday then you could be unlucky if it takes 6 days because then you will reach Saturday and there is no delivery there so it will end up with Monday 28th... but nothing is clear before the shipping company actually starts delivering with the direct route to YOU !
 
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