MACBOOK PRO WATER DAMAGE ADVICE

Discussion in 'MacBook Pro' started by Kaylalexis, Feb 26, 2018.

  1. Kaylalexis macrumors newbie

    Kaylalexis

    Joined:
    Feb 26, 2018
    #1
    Hey everyone.

    So long story short, my two month old MacBook Pro with Touch Bar suffered some liquid damage last week and I’ve been in hell trying to figure out what to do ever since. I am a week to late to get AppleCare+ (that would cover accidental damage).

    I sent it to Apple for a repair and they’ve given me a repair cost of $1475+tax, which will come out to around $1600 total. Now I already paid $2100 for the brand new computer TWO months ago so this was a hard pill to swallow.

    Anyway, the way I see it is I have a few options here and need some advice on what I should do.

    1. Just bite the bullet, pay the repair cost, and hopefully get my computer back as good as new.

    2. Buy a brand new computer from B&H for about $2000 (only $400 more than repair costs) and opt for AppleCare+ which will help me avoid this situation in the future.

    I just hate to give up on this computer as it’s literally only two months old.

    A few of my other concerns are that with such a big repair, the computer will never run the same and I’ll have trouble with it for the rest of the time I have it. They say that the bottom casing, battery, and MLB all need to be repaired and that’s before they’ve even turned on the computer to find if the screen or touch bar got damage as well. My standard 1 year AppleCare plan will still be in effect bough so I assume if I have other issues with the replacement parts I can get them taken care of for free.

    Advice?

    Thanks!
     
  2. eRondeau macrumors 65816

    eRondeau

    Joined:
    Mar 3, 2004
    Location:
    Canada's South Coast
    #2
    If you bought the damaged computer on your Visa/Mastercard check to see if they have purchase protection included. My Mastercard does. In my case that damage would have been covered for the first year and they would've given me a new identical computer. I've never had to take advantage of this protection (luckily) but it's the reason I put most of my big-ticket purchases on my Mastercard.
     
  3. chscag macrumors 68040

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #3
    Sell it for parts on eBay and apply those dollars toward buying a new one from B&H. You can also try to sell it as is on eBay and take the highest offer. I would not repair it.
     
  4. Maxx Power macrumors 6502a

    Maxx Power

    Joined:
    Apr 29, 2003
    #4
    Take it immediately to an independent repair shop. There is a big chance that your bill is a small fraction of what Apple would charge you. I have myself repaired some water-damaged Macbook Pros and it didn't involve anything more than a thorough cleaning, trackpad replacement and touching up a few soldering points.

    Depending on the nature of the liquid (whether it is acidic or contains sugar), the longer you wait, the worse the corrosion. Act fast, whatever you do.
     
  5. maerz001 macrumors 65816

    maerz001

    Joined:
    Nov 2, 2010
    #5
    Sell it as broken and buy a refurbished model to save some money
     
  6. Samuelsan2001 macrumors 604

    Joined:
    Oct 24, 2013
    #6
    Claim on your home insurance thats what its there for.
     
  7. Fishrrman macrumors P6

    Fishrrman

    Joined:
    Feb 20, 2009
    #7
    That's "the cost" of being careless around liquids.
    Time for something new.
     
  8. jerryk macrumors 601

    Joined:
    Nov 3, 2011
    Location:
    SF Bay Area
    #8
    You could take to a 3rd part shop, but they will have to do a bit of work to ensure they get all of the liquid under surface mount components. But no matter what you do you have no more warranty.

    My 2 cents is to forget about this system and get another one. Sell the old one for parts.
     
  9. canuckRus macrumors 6502a

    canuckRus

    Joined:
    May 18, 2014
    #9
     
  10. dogslobber macrumors 68040

    dogslobber

    Joined:
    Oct 19, 2014
    Location:
    Apple Campus, Cupertino CA
    #10
    Don't do that. Your premiums will sky rocket.
     
  11. Kaylalexis thread starter macrumors newbie

    Kaylalexis

    Joined:
    Feb 26, 2018
    #11
    yes appreciate ur contribution
    --- Post Merged, Feb 27, 2018 ---
    Thanks everyone!!

    I understand the liquid damage was “careless” but I appreciate all of y’all who have given me solid advice.

    Think I’m gonna sell it for parts and get a new machine.

    Thanks so much!
     
  12. raqball macrumors 68000

    Joined:
    Sep 11, 2016
    #12
    That's probably what I'd do too.. Man that stinks but a hard lesson learned. When my 2017 came from Adorama one of the 1st things I did after setup was long into my Apple account and buy Apple Care +...
     
  13. jerryk macrumors 601

    Joined:
    Nov 3, 2011
    Location:
    SF Bay Area
    #13

    Don't forget the AppleCare +!
     
  14. Marc_S macrumors member

    Marc_S

    Joined:
    Nov 23, 2017
    Location:
    United Kingdom
    #14
    for your next purchase, you can buy specific accidental damage insurance for the Mac. Do a google search. Good luck!
     
  15. James.K.Polk macrumors 6502a

    James.K.Polk

    Joined:
    Aug 31, 2015
    #15
    Hey! I went through the same thing - check your credit card warranty! Chase covered mine in full (was $1610 after tax? Or something).

    Edit: The company it goes through is called "Card Benefit Services."
     

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14 February 26, 2018