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MacBook Shipping Times
- Thread starter erickg
- Start date
- Sort by reaction score
My Macbook was due to be delivered today, but the web tracker has been stuck on "Potential Linehaul delay" at Pudong since 1 June.
So I phoned TNT this morning and was assured that, no matter what the web tracker said, it would be out for delivery today.
A cynic by nature, I asked: "Can you assure me that the package is in Northern Ireland, as I intend to take the day off work to wait for it."
The answer was: "Yes, it will be with you today. It's out for delivery."
Well, I did take the day off and have just got off the phone with my local TNT depot in Belfast, who have told me that they do not have my Macbook, and it might have been delayed due to a public holiday in the Republic of Ireland.
I asked point blank for a current location for the parcel. They are getting back to me....
I'm sooooooo annoyed. I've lost a day of annual leave because of false information on the part of these idiots, who weren't even able to tell me where in the world the damn thing is!
So I phoned TNT this morning and was assured that, no matter what the web tracker said, it would be out for delivery today.
A cynic by nature, I asked: "Can you assure me that the package is in Northern Ireland, as I intend to take the day off work to wait for it."
The answer was: "Yes, it will be with you today. It's out for delivery."
Well, I did take the day off and have just got off the phone with my local TNT depot in Belfast, who have told me that they do not have my Macbook, and it might have been delayed due to a public holiday in the Republic of Ireland.
I asked point blank for a current location for the parcel. They are getting back to me....
I'm sooooooo annoyed. I've lost a day of annual leave because of false information on the part of these idiots, who weren't even able to tell me where in the world the damn thing is!
macbook arrived!
yayyy!! woot! my macbook arrived today, have had a quick look at it (its lush!) but am at work so will have to wait unitll i get home before i can have a proper play around with it!
had a horrible shock though, the box had a huge hole in, like a puncture, but thankfully, the MB seems not to have taken any damage, i hope i dont find any problems with it!
its been 2 weeks being delivered, so i sympathise with all those still waiting, but its all worth it in the end!
yayyy!! woot! my macbook arrived today, have had a quick look at it (its lush!) but am at work so will have to wait unitll i get home before i can have a proper play around with it!
had a horrible shock though, the box had a huge hole in, like a puncture, but thankfully, the MB seems not to have taken any damage, i hope i dont find any problems with it!
its been 2 weeks being delivered, so i sympathise with all those still waiting, but its all worth it in the end!
so slowwwwwww pf
02 juin 2006 12:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems
01 juin 2006 12:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems
31 mai 2006 08:18 Shanghai Shipped From Originating Depot
29 mai 2006 16:32 Shanghai Consignment Received At Transit Point
02 juin 2006 12:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems
01 juin 2006 12:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems
31 mai 2006 08:18 Shanghai Shipped From Originating Depot
29 mai 2006 16:32 Shanghai Consignment Received At Transit Point
DragonHeart said:
I'm in the same boat (it feels like I'm waiting for it to come by boat). TNT have assured me that the flight that was delayed on 2 June took off yesterday. Hopefully, that goes for you too. That would mean the Macbooks have landed in Arnhem but haven't appeared on the tracker yet.
02 Jun 2006 12:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems
01 Jun 2006 12:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems
30 May 2006 19:44 Suzhou Shipped From Originating Depot
29 May 2006 19:09 Suzhou Consignment Received At Transit Point
My story
Hey guys, a lurker here, been reading a long time and i thought i'd contribute to this hot thread. =)
First, i live in Sweden.
So. i order one of the beautiful 2.0 whites. This was back in May 16:th. I ordered a DVI-mini to VGA adapter, since i am a big music video fan (i have over 2000 music videos on my PC, mostly italo disco. ). SO, I wait and wait and watch that old familiar TNT delivery page we all love. It arrives, not a day too soon, but a few too late IMHO, the 30:th of May.
Sweet, i rip out the old Sony DSC H1 and start snapping the obligatory unwrapping shots. When i get to the MB and turn it on though, the screen is dark. Even the apple logo on the back is dark. "Heh!" i think. I try increasing the brightness. Not working. I stifle a nervous laugh, then i proceed to resetting the, whatchamacallit, PROM? No.. Ah, some ROM holding among other things the energy saving info.
Not working. Bork! I try removing the battery and pressing some key combo and other magic tricks taught in yon sacred forums, but to no avail.
I call tech support, where i am greeted by very friendly staff helping me do all the stuff i just did once again. One thing that had me LOLing was when i had to go through the setup "wizard" in the beginning and create a user account. The MB snaps a pic of the user while doing this, and i gave it my best "disillusioned customer"-face, holding the phone with tech support to my ear and all. Of course, i couldn't see it, my backlight being broken and all.
The nice guy att apple tech told me that he thought, as me, that it was a clear case of DOA, dead on arrival, a broken backlight. Having worked on HPs tech support (i know, i know) i feared the worst. I called Applestore (apparently DOAs have to be handled by them if you order online) and they said "pack it up and wait for someone to swing by and collect it". So, i repacked it (and unpacked it about three or four times just to look at it, and hook it up to the TV just to dream of the fun times i would have with it when i got the replacement.
The TNT bureauocracy (sp?) was horrible though. I had to print out four coluor pages and sign them all just to release the package from my custody. I had to leave work on a local newspaper and ride a company car home with the printed papers, only to realise that three of them were still in the printer, making another trip necessary. Not two minutes after i step inside the door to my aptmt the final time, the bell rings and there stands a sweet lady from the Swedish postal service. Apparently they do the dirty work for TNT, just a FYI to all my fellow swedes. This is probably the case in other countries as well.
And here i am, still waiting for the MB. TNT says its still in the exotic location of Suzhou, China, being delivered by "express". My MB, when it arrives, has been around more than me.
04 jun 2006* 01:37* Suzhou* Shipped From Originating Depot*
03 jun 2006* 09:40* Suzhou* Consignment Received At Transit Point*
I had it guys... I had it IN MY HANDS!
Hey guys, a lurker here, been reading a long time and i thought i'd contribute to this hot thread. =)
First, i live in Sweden.
So. i order one of the beautiful 2.0 whites. This was back in May 16:th. I ordered a DVI-mini to VGA adapter, since i am a big music video fan (i have over 2000 music videos on my PC, mostly italo disco.
). SO, I wait and wait and watch that old familiar TNT delivery page we all love. It arrives, not a day too soon, but a few too late IMHO, the 30:th of May.Sweet, i rip out the old Sony DSC H1 and start snapping the obligatory unwrapping shots. When i get to the MB and turn it on though, the screen is dark. Even the apple logo on the back is dark. "Heh!" i think. I try increasing the brightness. Not working. I stifle a nervous laugh, then i proceed to resetting the, whatchamacallit, PROM? No.. Ah, some ROM holding among other things the energy saving info.
Not working. Bork! I try removing the battery and pressing some key combo and other magic tricks taught in yon sacred forums, but to no avail.
I call tech support, where i am greeted by very friendly staff helping me do all the stuff i just did once again. One thing that had me LOLing was when i had to go through the setup "wizard" in the beginning and create a user account. The MB snaps a pic of the user while doing this, and i gave it my best "disillusioned customer"-face, holding the phone with tech support to my ear and all. Of course, i couldn't see it, my backlight being broken and all.
The nice guy att apple tech told me that he thought, as me, that it was a clear case of DOA, dead on arrival, a broken backlight. Having worked on HPs tech support (i know, i know) i feared the worst. I called Applestore (apparently DOAs have to be handled by them if you order online) and they said "pack it up and wait for someone to swing by and collect it". So, i repacked it (and unpacked it about three or four times just to look at it, and hook it up to the TV just to dream of the fun times i would have with it when i got the replacement.
The TNT bureauocracy (sp?) was horrible though. I had to print out four coluor pages and sign them all just to release the package from my custody. I had to leave work on a local newspaper and ride a company car home with the printed papers, only to realise that three of them were still in the printer, making another trip necessary. Not two minutes after i step inside the door to my aptmt the final time, the bell rings and there stands a sweet lady from the Swedish postal service. Apparently they do the dirty work for TNT, just a FYI to all my fellow swedes. This is probably the case in other countries as well.
And here i am, still waiting for the MB. TNT says its still in the exotic location of Suzhou, China, being delivered by "express". My MB, when it arrives, has been around more than me.
04 jun 2006* 01:37* Suzhou* Shipped From Originating Depot*
03 jun 2006* 09:40* Suzhou* Consignment Received At Transit Point*
I had it guys... I had it IN MY HANDS!
shawsinio said:
Hey, Congrats! I guess yours and mine were just either side of the IEC deadline on Friday because Apple are promising UPS delivery tomorrow for mine; at least I have a tracking number that works now!
I'm also still waiting for my Blackbook...
TNT says:
datum tijd locatie status
04 jun 2006 01:37 Suzhou Shipped From Originating Depot
03 jun 2006 10:52 Suzhou Consignment Received At Transit Point
Apple says:
Estimated Delivery Date 09 Jun 2006 (Subject to change)
Argh...
TNT says:
datum tijd locatie status
04 jun 2006 01:37 Suzhou Shipped From Originating Depot
03 jun 2006 10:52 Suzhou Consignment Received At Transit Point
Apple says:
Estimated Delivery Date 09 Jun 2006 (Subject to change)
Argh...
Waiting for the MacBook
I've been reading through this thread and I can sympathise with every one of you.
I currently have a Sony Vaio, and it's awful. I've been saying for at least 12 months that if Apple brought out a decent consumer model I would buy it immediately. Apple held up their end of the bargain, so it seemed only fair that I should do so too.
My MacBook was ordered on the 19th of May and - being a little short of cash - I decided to take advantage of the fantastic 6 month 0% finance offer that Apple UK is promoting. I also decided to purchase the machine over the telephone rather than at the Apple Store on Regent St in order to secure a discount.
I called Apple to order, and everything went very smoothly. Having taken my order, I was passed to an MBNA representative, and the process unravelled.
Having given all of the necessary information the underwriter at MBNA said that my application had been accepted and the documentation should be received shortly. After 5 working days nothing had arrived, and I was a little bit annoyed (to say the least). Apple put me in contact with the correct MBNA department (using their instant call-back service on apple.com - very impressive!). I was told by the MBNA representative that I was transferred to that her colleague had incorrectly input my telephone number and my postal code, so MBNA had no way of contacting me (evidently they don't use Email).
Eventually this was rectified over the telephone, and the relevant paperwork was received and returned (within minutes).
Today I received the dispatch confirmation for the MacBook from Apple, and I feel like a kid at Christmas again! I can only hope that TNT turn out to be more competent than MBNA!
I've been reading through this thread and I can sympathise with every one of you.
I currently have a Sony Vaio, and it's awful. I've been saying for at least 12 months that if Apple brought out a decent consumer model I would buy it immediately. Apple held up their end of the bargain, so it seemed only fair that I should do so too.
My MacBook was ordered on the 19th of May and - being a little short of cash - I decided to take advantage of the fantastic 6 month 0% finance offer that Apple UK is promoting. I also decided to purchase the machine over the telephone rather than at the Apple Store on Regent St in order to secure a discount.
I called Apple to order, and everything went very smoothly. Having taken my order, I was passed to an MBNA representative, and the process unravelled.
Having given all of the necessary information the underwriter at MBNA said that my application had been accepted and the documentation should be received shortly. After 5 working days nothing had arrived, and I was a little bit annoyed (to say the least). Apple put me in contact with the correct MBNA department (using their instant call-back service on apple.com - very impressive!). I was told by the MBNA representative that I was transferred to that her colleague had incorrectly input my telephone number and my postal code, so MBNA had no way of contacting me (evidently they don't use Email).
Eventually this was rectified over the telephone, and the relevant paperwork was received and returned (within minutes).
Today I received the dispatch confirmation for the MacBook from Apple, and I feel like a kid at Christmas again! I can only hope that TNT turn out to be more competent than MBNA!
Short update on my MacBook shipping status:
06 jun 06 32 05 Flight Booked CNSHA50 12 jun 06
03 jun 06 30 64 Departed from source CNSHA50 12 jun 06
03 jun 06 30 61 Consignment Booking received from supplier CNSHA50 13 jun 06
03 jun 06 00 04 Picking confirmed, EDI received CNSHA50
03 jun 06 30 63 handover at supplier CNSHA50 12 jun 06
Apple Store says the MacBook is going to be here on June 14th - oh my god, thats soooo long...
06 jun 06 32 05 Flight Booked CNSHA50 12 jun 06
03 jun 06 30 64 Departed from source CNSHA50 12 jun 06
03 jun 06 30 61 Consignment Booking received from supplier CNSHA50 13 jun 06
03 jun 06 00 04 Picking confirmed, EDI received CNSHA50
03 jun 06 30 63 handover at supplier CNSHA50 12 jun 06
Apple Store says the MacBook is going to be here on June 14th - oh my god, thats soooo long...
marcol said:
Hi there,
Glad to hear that you've got a proper tracking number that you can trace your macbook. FYI, my macbook....so far so good. At the mo, i'm just waiting for the sleeve/cases to be released on the market. I'm currently using the 14" ibook sleeve to protect it.
Have fun with your new baby!
Linehaul? Potential?
The TNT status messages aren't really helpful, are they? I sent an email to TNT customer service asking what "Potential Linehaul Delay Due To Technical Problems" means, and whether the estimated delivery date of June 9 Apple continues to mention on their website was still valid, but received no reply all day (other than an automated message saying I would be receiving a reply soon).
Technical problems? So often? It's hard to believe.
In any case, I'm hoping, like all of you, that my 1,83 GHz MacBook will be delivered soon. I'm in the Netherlands, and I ordered on May 30.
04 Jun 2006 18:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems
03 Jun 2006 22:38 Suzhou Shipped From Originating Depot
03 Jun 2006 14:44 Suzhou Consignment Received At Transit Point
The TNT status messages aren't really helpful, are they? I sent an email to TNT customer service asking what "Potential Linehaul Delay Due To Technical Problems" means, and whether the estimated delivery date of June 9 Apple continues to mention on their website was still valid, but received no reply all day (other than an automated message saying I would be receiving a reply soon).
Technical problems? So often? It's hard to believe.
In any case, I'm hoping, like all of you, that my 1,83 GHz MacBook will be delivered soon. I'm in the Netherlands, and I ordered on May 30.
04 Jun 2006 18:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems
03 Jun 2006 22:38 Suzhou Shipped From Originating Depot
03 Jun 2006 14:44 Suzhou Consignment Received At Transit Point
dwbhx said:
Thanks! Glad the MB is working for you.
BURY ST EDMUNDS, GB 06/06/2006 6:11 OUT FOR DELIVERY
06/06/2006 6:10 IMPORT SCAN
NUNEATON, GB 06/06/2006 1:46 IMPORT SCAN
NUNEATON, GB 05/06/2006 21:03 EXPORT SCAN
05/06/2006 21:02 ORIGIN SCAN
05/06/2006 20:28 EXPORT SCAN
05/06/2006 20:27 ORIGIN SCAN
GB 05/06/2006 10:38 BILLING INFORMATION RECEIVED
Fingers crossed!
Date Time Location Status
01 Jun 2006 20:40 Suzhou Shipped From Originating Depot
31 May 2006 19:20 Suzhou Consignment Received At Transit Point
It's been ages since this was updated... is it likely that TNT just haven't bothered updating this consignment?
01 Jun 2006 20:40 Suzhou Shipped From Originating Depot
31 May 2006 19:20 Suzhou Consignment Received At Transit Point
It's been ages since this was updated... is it likely that TNT just haven't bothered updating this consignment?
On the Apple Store's own tracking page, under "Carrier Tracking Number" and "Assigned Carrier" it says: "In transit to final destination - carrier details to be updated shortly", and I cannot find any details about the delivery using my 80XXXXXXXX number and the link from this thread... has anyone else found this?
roddenshaw said:
try putting the 80XXXXXX number in www.apecode.com this is where i tracked mine from, mine bypassed TNT completely, eventually being handed over to UPS.
shawsinio said:
That's the link that I was referring to (I couldn't remember it offhand). It says that my shipment cannot be found!
I received confirmation of the dispatch yesterday, so I guess that their systems may not have been updated...
cmere said:It's looking that way, yes. Mine hasn't been updated since the 2nd so we can only hope!
On the Apple page it states that the expected delivery date is tomorrow so I'm keeping my fingers crossed. What's your expected delivery date?
On the Apple order status page it says the 8th, on the shipment status page that it links to it says the 7th.
Strange... my order can't be found on the apecode site although it was shipped on the 31st.
Update on my order: TNT have this morning told me that my Macbook is in Amsterdam for some reason. It has to go from there to Arnhem, and will then proceed by the road network to Belfast.
I've lodged a formal complaint with both TNT and Apple. This hardly constitutes "express" delivery. My Macbook left Suzhou on 30 May, it was stuck in Pudong until yesterday, and now has to wind its way through mainland Europe by road!
None of this, of course, appears on the web tracker, which indicates that the Macbook is actually in Pudong
All this after TNT told me yesterday that it was "out for delivery"!
Idiots.
to Belfast.I've lodged a formal complaint with both TNT and Apple. This hardly constitutes "express" delivery. My Macbook left Suzhou on 30 May, it was stuck in Pudong until yesterday, and now has to wind its way through mainland Europe by road!
None of this, of course, appears on the web tracker, which indicates that the Macbook is actually in Pudong
All this after TNT told me yesterday that it was "out for delivery"!
Idiots.
phatz said:
Looking back through the thread, I can see that this is happening to me because I ordered Apple Care at the same time as the MacBook. I presume that something similar is happening to you.