I just bought a 24" iMac that isn't even here yet. I ordered it Thursday and they didn't ship it in spite of them saying things ship the same day, then Friday came around and it's still not shipped... it says it is but the tracking info is no good. So anyway, this will be my first Apple "MAC" and I'm a bit worried about the screen issues and freezing problems. I decided to check with MacMall's return policy just in case I couldn't get an amicable resolution from Apple. Turns out, MacMall doesn't let you return Apple products! So, what? If Apple replaces my screen (if it's problematic) and I have the same problems I have NO WAY to return the product for a refund. How is this even legal? If I buy something at best buy and it's defective I have 30 days to return it no questions asked. I don't think Apple will let me return it to them since I didn't buy direct, right?