macOS Big Sur Installation Failed: 'An Error Occurred While Installing the Selected Updates'

[AbhijitD]

It has begun...

Edit: Not doing any VPN or anything. Just simply download. It works now. 3.70 GB downloaded. 41 minutes remaining.

 

[Bandaman]

Mine is anything but fast VPN to Australia from UK says about four hours remaining hahahahaha

I'm using the Australian VPN as well and mine is downloading at like 10 KB/sec, so it should be done when the pandemic is over.

 

[aydan.james]

what vpn do you use? how do you use a vpn? does this cost money?

 

[movieator]

"It just works."*

*If you download a random file of Twitter.
*If you set a VPN to Australia.

 

[LongWayHome]

What a complete cluster ****. Absolutely inexcusable. How in the world could Apple screw up this badly? My MacBook pro is now running at a snails pace no matter what I do. Its completely screwed up.

 

[SpoonHandled]

After connecting to Germany with VPN, it downloads flawlessly. VPN unlimited

I'm connected to Australia, I don't wanna change to Germany incase it breaks again :/

 

[Sumter]

As soon as I click update button I just get an error right away

 

[dbr84]

Confirmed it works if you VPN into Australia!

 

[acosmichippo]

Apple doesn’t host its own servers. It uses other businesses. None of us know the cause of all of this. It makes no sense to blame Apple at this point.

it's at least 99.99% probably apple's fault (or whatever AWS and Google's SLAs are). the likelihood of AWS/Google having an outage specifically with apple services, on the day they release big sur, for this many hours, is extremely small.

 

[Apple_Robert]

Just finished a support chat with Apple. Tried several things and she indicated that the engineers are working on a solution and asked me to give them a couple of hours.

Did you tell her we don’t have time to wait. We are MacRumors and need it now.

 

[mactracker75]

Well now, let me fire up the VPN and see what I’ve got.

 

[Mlrollin91]

Working with a VPN to Austria.

 

[deevey]

Facebook never goes down maybe it must run on PCs

Facebook is down for many users on the web

Problem alert!

sea.mashable.com

 

[huhacz]

I'm connected to Australia, I don't wanna change to Germany incase it breaks again :/

Yeah, it sure could do that

 

[Rubik]

what vpn do you use? how do you use a vpn? does this cost money?

Seriously just wait a couple of hours. The issue will be fixed eventually.

 

[Apple_Robert]

what vpn do you use? how do you use a vpn? does this cost money?

Good VPN cost money. Private Internet Access is very affordable.

 

[c3gonz]

Just set the VPN to Japan and start downloading again...slow but steady for the moment.
I'll confirm when the download is finished 🤞🏽

 

[2979382]

Just finished a support chat with Apple. Tried several things and she indicated that the engineers are working on a solution and asked me to give them a couple of hours.

See? This is the stuff that isn't cool. You're great for telling us the update, hugely appreciated, but they should be the ones keeping the status page updated with legit status, not bogus resolutions while they tell you something completely different on the phone. Clearly it's just about protecting their image now, because if the error stays up for more than x hours, too many heads roll and looks very bad on the news.

 

[AppleAviator18]

Those confirming "it works" if you VPN into Australia... what happens after the download finishes? Are you able to install? Not sure if that'll help those already done downloading or not.

 

[DCswitch]

Singapore working as well, but I'm getting major slowdown at 4.5 GB

 

[yuminato]

Even after finishing complete download I was facing An error occurred while installing the selected updates. error.
Executing following command fixed it for me.
sudo softwareupdate --reset-ignored

PS: Didn't use any VPN

 

[J InTech82]

So even after the download, doesn't the installer need to access the internet once it's on the installer screen? Hence leaving the VPN option useless?

 

[Costino1]

Failed on my end still (USA)

 

[Apple_Robert]

it's at least 99.99% probably apple's fault (or whatever AWS and Google's SLAs are). the likelihood of AWS/Google having an outage specifically with apple services on the day they release big sur is extremely small.

I didn’t say or suggest it was a Google or Amazon problem. I just said we need to wait for the facts before blaming Apple.

 

[Phil77354]

If this isn't sarcasm, just how many people can the Apple OS servers host for downloads concurrently? Doesn't seem anyone else here is privy to that info.

Sarcasm? Surely not!