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macOS Sierra and Later Not Listed in Mac App Store Purchased Tab, Updates Not Tied to Apple ID
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It's obviously Apple's right to change their policy whenever they want, but considering that in my Mac App Store "Purchased" list, every version of OS X from Lion through El Capitan is available for download, it seems reasonable for some of us to be upset that Sierra is missing, especially when out of FIVE Apple Advisors I chatted with or spoke to yesterday (one of whom was a "Senior Advisor") none of them was aware of this as an official policy change.
And given that there's a direct download page for El Capitan, it seems reasonable to expect one for Sierra.
https://support.apple.com/en-us/HT206886
Also: Sierra should be available for re-install via Recovery mode for those who already have it. But I've tried multiple times over three days now, and get the error message "This item is temporarily unavailable. Try again later." None of the support people had any idea why this is happening.
The support document on re-installing purchases says to re-install Sierra, just search for it in the App Store app. Either the article is wrong, or something is wrong in the App Store.
https://support.apple.com/en-us/HT201272
And given that there's a direct download page for El Capitan, it seems reasonable to expect one for Sierra.
https://support.apple.com/en-us/HT206886
Also: Sierra should be available for re-install via Recovery mode for those who already have it. But I've tried multiple times over three days now, and get the error message "This item is temporarily unavailable. Try again later." None of the support people had any idea why this is happening.
The support document on re-installing purchases says to re-install Sierra, just search for it in the App Store app. Either the article is wrong, or something is wrong in the App Store.
https://support.apple.com/en-us/HT201272
Interesting thread. I installed sierra on my wife's computer - even saved a copy of the installer - upgraded it to 10.12.6 [with an upgrade no installer downloads] then upgraded my computer to sierra but couldn't upgrade to 10.12.6. In the time it took me to finish my wife's computer, the upgrade disappeared from the app store. So I'm stuck at 10.12.0. Apple support says the upgrade is no longer available - that I will have to upgrade to High Sierra.
Anyone know where or how I can get my hand on a 10.12.6 upgrade?
Thanks.
Anyone know where or how I can get my hand on a 10.12.6 upgrade?
Thanks.
That's the 10.12 version.
Here is the 10.12.6 version:
http://osxapps.itunes.apple.com/app...f-c96a-3c13cf191052/par759846163980697280.pkg
On 10.9.5, I downloaded both El Capitan and Sierra, but I see only El Capitan in the purchased tab.
Just do a search. Here's the 12.6 combo update direct from Apple. Previous ones are available too.
https://support.apple.com/kb/DL1931?locale=en_US
Some of you don't seem aware that freshly installing OS X is a common troubleshooting procedure these days, both for system-wide problems and for problems with third-party apps (in my case, professional audio production apps like Pro Tools and Digital Performer). Recovery Mode is supposed to make that easy, and not reliant on saving the installers (which is of course a good idea).
That combo is just the update, not the full installer.
The full installer for 10.12.6 is at http://osxapps.itunes.apple.com/app...f-c96a-3c13cf191052/par759846163980697280.pkg
^This.
1) The dates on those support articles are recent. Yet points on them still don't work or are irrelevant.
2) AppleCare staff of various levels are utterly clueless and incompetent when dealing with this issue (many users have tried several times).
3) AppleCare staff tell you to speak to each other instead of taking ownership and resolving it ("Store" team send you to "Tech" team, and vis-versa!).
4) Apple have NOT publicised the fact that it is/was going to be unavailable for (re)download after High Sierra's release (unlike ALL previous download versions).
None of these are anything to do with lazy users, the recovery modes, or people not doing something.
Apple need to at least give people some explanation, that's all we ask for. Instead of this guessing game on what may/may not be happening.
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Again, what part of "that link doesn't work" do you not understand.
This is because you don’t know how to use the package. Follow instuctions on this website to use the package.
https://7labs.heypub.com/tips-tricks/macos-sierra-direct-download.html
By the way the one you downloaded is just 10.12. If you want the full installer for 10.12.6 use http://osxapps.itunes.apple.com/app...f-c96a-3c13cf191052/par759846163980697280.pkg instead
What you don’t understand is that you need to follow instructions on this webpage to get the package to work:
https://7labs.heypub.com/tips-tricks/macos-sierra-direct-download.html
Have you actually done that procedure?
I tried it yesterday, and unless I missed something, there's no way to do Step 4 unless Sierra is already listed in your App Store app - in other words, the procedure relies on the App Store to do the install (including creating the .app installer from the .pkg). The point of that article is simply to speed up the download procedure by downloading directly.
That link is direct from apple. So it hasn’t been deleted, it’s just hidden, like farewelwilliams said before. The only difference is that my link is the 10.12.6 one, whereas farewelwilliams is the older 10.12 one.
OK fair enough.
...BUT ANYWAY...
The points below remain, despite workarounds that most non-tech people won't understand or can't make work, or that likely will only be working for five minutes until they don't.
Apple should be commenting about this. Yet they are not, via any of their channels (support, pr release, etc.) – why are they not doing so?
ALWAYS keep backup copies of the MacOS installers and this won't be a problem. Here is what my collection looks like:
Though I don't agree with Apple's decision to not let you re-download an older version.
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Though I don't agree with Apple's decision to not let you re-download an older version.
MacOS High Sierra is the only one that shows up there now.
I was thinking Apple would at least fix this by not tying MacOS installers to your Apple ID (meaning if you never "Purchased" one, you would still be able to download it using Recovery). Guess I was wrong...
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Whatever you managed to link there, it can't even be opened.
But then they will say to only download from apple. Other sources might be contaminated.
So maybe apple should start their own torrent site!
Hindsight is a great thing. But again, given all the other versions show up under Purchased tab, some explanation from Apple is at least warranted.ALWAYS keep backup copies of the MacOS installers and this won't be a problem. Here is what my collection looks like:
Though I don't agree with Apple's decision to not let you re-download an older version.
MacOS High Sierra is the only one that shows up there now.
[doublepost=1506531356][/doublepost]
Whatever you managed to link there, it can't even be opened.
View attachment 721624[/QUOTE]
He explained that earlier; you need to follow the link given.
If you need to downgrade I think you can bring your computer in and the genius can install any OS you want that shipped with your computer and up. If they are supper nice they will make a bootable drive if you have a drive.
This package is not quite as simple as double clicking to open. It explains here how to use it:
https://7labs.heypub.com/tips-tricks/macos-sierra-direct-download.html
Sounds like you need better business continuity planning. iOS 10 is no longer getting security updates on phones which could be updated to iOS 11. Attacks only ever get better. Depending on a 32-bit iOS application is not really an option for the reasons you cited. There's a useful concept in IT dealing with this: technical debt. The idea is to treat technology like you treat a credit card. Maintenance is like paying the bill. You can carry a balance by skipping updates, but you will wind up paying even more pain later. At some point, if a vendor stops providing maintenance, you wind up having to pay an enormous amount of pain to migrate to a different technology.
Anything mission-critical should have good backups, and backups aren't good unless you test them. When I've run stage shows in the past, I built the system, then made an offline backup before starting the "tour". As part of the setup at each venue, I restored from the backup to ensure the computer behaves in exactly the same way each time. I also unplugged the backup drive to ensure nothing on it changed unintentionally during the show. Over FireWire, it only took maybe ten minutes to reimage a box. Over USB3 with SSDs, I bet it could be well under five.
Forced upgrades? Please. No one is forcing you to press that update button.
But they ARE forcing you to click the “Download torrent” button.
With all the problems people are having installing High Sierra apple should at least be able to provide an easy way to get Sierra too, at least until all the High Sierra installation problems are sorted.
In the absence of such easy access, unfortunately I think most people will just get it through torrents. Can’t really blame them though. Apple forced them to do it!
Can you make a public download for the installer please???HOLD DOWN THE FORT PEOPLE! LITTLE TIMMAY IS COMING FOR YOUR WARES!
This is why I always save the download. I can install El Capitan or Yosemite or Mavericks or Sierra to my hearts content.
Apple giveth. Apple taketh away.