MacPro Harpertown Flaws - Leopard?? HELP!

[donharriss]

Not a single problem here.

No problems here. I've been buying apple since the IIe and this is by far my favorite!


--Mac Pro 2.0 stock. 6gbs-320hd-500hd-500hd---

 

[Wild-Bill]

Not sure, when I open it up to take out the 3rd party stuff I will let you know. It's just pissing me off cause I need to get so many things done. Hopefully that's what it is and they can detect that easy tomorrow and not keep this machine there overnight.

Huh??

System Profiler will tell you who the manufacturer is. No need to crack her open to check.

 

[darthraige]

Huh??

System Profiler will tell you who the manufacturer is. No need to crack her open to check.

Oh yea, duuuuuuhhhhh, drew a lil blank there... Interesting, Western Digital.

 

[darthraige]

Ok, I got 2 Leopards on this machine now. Running Leopard right now off of the non Apple shipped drive. Gonna let it stay on overnight. If it doesn't freeze, I am gonna go with it being Apples Hard Drive. They should be able to replace a Hard Drive at the store right? IF that's the problem?

 

[MikeL]

For a little part like that, it may be easier to do over the phone.

 

[mrcandy]

Oh yea, duuuuuuhhhhh, drew a lil blank there... Interesting, Western Digital.

Mine has a Seagate Barracuda 7200.10 in it. I've had the machine for less than two hours, so there's no way it's going to sleep for a while

I'll post again tomorrow to let you know if it wakes in the morning.

 

[darthraige]

For a little part like that, it may be easier to do over the phone.

Just tell them I want to replace the Hard Drive and they'll ship one out for me? And is this with Apple Care, or the Apple Store?

 

[gazfocus]

For a little part like that, it may be easier to do over the phone.

If you have a faulty hard drive, do AppleCare send you a replacement to fit yourself?

 

[cliffrouse11bas]

Mine is not a hard drive issue. I have switched boot drives to a Seagate 7200.11 500gb and am still having the same reset issue after sleep mode.

 

[MikeL]

Just tell them I want to replace the Hard Drive and they'll ship one out for me? And is this with Apple Care, or the Apple Store?

If your computer starts behaving now that you've switched drives, I doubt that you'd want to haul your 40lbs machine into an Apple Store. It's pretty unlikely that you could walk in with the drive and have them toss you another.

Over the phone, however... that's what would be the least cost to Apple. They'd send you a drive, and you'd send yours to them.

If you do think you have a faulty drive you should pull it from the system. You've formatted it a couple of times, so you know it's not the installation--if the drive is the problem, it's the hardware. Leaving it the system may not fix the problem.

 

[MikeL]

If you have a faulty hard drive, do AppleCare send you a replacement to fit yourself?

When it is considered a user-serviceable part, yes.

 

[gazfocus]

When it is considered a user-serviceable part, yes.

Thanks, I wasn't sure if it was classed as user serviceable or not. Can't wait to order my Mac Pro now Just waiting for 10.5.2 to come out and see if it fixes all these problems.

 

[4God]

<snip>.....4. When I am actually in Leopard, and use Safari, sometimes it will lock up. Have to power down...<snip>

Well, I was just about to report that I've had no such problems with my MacPro that I've had for about 12 hours until I couldn't report because it locked up while using Safari. It has happened twice and both times I had to do a hard restart. So, problem number one. I wonder if 10.5.2 is expected to fix this.

 

[mschmitt]

Well, I was just about to report that I've had no such problems with my MacPro that I've had for about 12 hours until I couldn't report because it locked up while using Safari. It has happened twice and both times I had to do a hard restart. So, problem number one. I wonder if 10.5.2 is expected to fix this.

I'm using Firefox right now because Safari has been royally screwed up since the post-Macworld iTunes and Quicktime updates. Safari doesn't lock up my system, but it does immediately crash upon opening. When this happens, the Apple menu is no longer active within any application (including Finder), so I have to force quit Safari by right-clicking the dock icon. This takes a bit longer as I must wait for "Application Not Responding" and "Force Quit" to show up in the menu. I know someone will respond with the keyboard shortcut for "Force Quit". Thanks in advance.

I really hope 10.5.2 settles things down a bit. I miss the rock solid experience I had with Tiger. By the way, I'm not using a Mac Pro (and with the problems I'm reading about , I'm planning to wait a bit longer), but your Safari issue got my attention.

Safari only behaves this way on my iMac 1.83 Core Duo. My MacBook (2.0 Core Duo) is updated and experiencing no problems with Safari at all.

 

[aibo]

I know someone will respond with the keyboard shortcut for "Force Quit". Thanks in advance.

command+option+esc

 

[aLoC]

I have had the crash-on-wake problem twice, and have had the computer for about a week.

It does sound like it's the HD causing the other issues. Have you tried the "repair disk" (not repair permissions) thing in Disk Utility? I think you may have to boot off the System DVD and run Disk Utility from there to use it.

 

[ErikAndre]

Just tell them I want to replace the Hard Drive and they'll ship one out for me? And is this with Apple Care, or the Apple Store?

Just my $.02 ... I'd still take the thing to the store. It may very well be the hard drive, but you don't want to be pissed a couple weeks from now with your new hard drive and the problems crawl back again. Take the thing to the store, explain what you've done and let Apple do the tests. They may find a faulty drive and something else that probably triggered it (or vice versa).

Just a thought.

 

[darthraige]

Just my $.02 ... I'd still take the thing to the store. It may very well be the hard drive, but you don't want to be pissed a couple weeks from now with your new hard drive and the problems crawl back again. Take the thing to the store, explain what you've done and let Apple do the tests. They may find a faulty drive and something else that probably triggered it (or vice versa).

Just a thought.

My computer didn't freeze overnight this time. That's with Leopard being on the other drive. Gonna mount the drive that came with Apple and leave that running all day with Leopard. If it's frozen by the time I get home later, then it's the drive. I might end up taking the machine to Apple today, because your right, it could be the actual Bay causing the problem.

I just wish I could pop one of the other drives into Bay 1 to see if its a Bay problem but I don't want to blow another drive over it. So I think I will just take the thing to the "Genius." I'll keep everyone posted on this.

 

[ErikAndre]

My computer didn't freeze overnight this time. That's with Leopard being on the other drive. Gonna mount the drive that came with Apple and leave that running all day with Leopard. If it's frozen by the time I get home later, then it's the drive. I might end up taking the machine to Apple today, because your right, it could be the actual Bay causing the problem.

I just wish I could pop one of the other drives into Bay 1 to see if its a Bay problem but I don't want to blow another drive over it. So I think I will just take the thing to the "Genius." I'll keep everyone posted on this.

Good call, I look forward to hearing what you find out. Also glad that you are able to find the culprit... also hoping this is what was causing the trouble with your other thread.

 

[darthraige]

Good call, I look forward to hearing what you find out. Also glad that you are able to find the culprit... also hoping this is what was causing the trouble with your other thread.

Hopefully my computer is frozen when I get home, that way I will know for sure it's the Hard Drive or Bay 1 and save me and Apple a lot of time trying to figure out the problem.

Annnnnddddd, I just noticed I repeated myself as noted above. lol

 

[Norco]

Nobody who can fix your problem cares how much you spent--it's not that much. Nobody who can fix your problem cares how long you waited.

Look at how your tune has changed. You've turned from "hey, I've got some annoying problems" to the obnoxious (and silly) "I can guarantee everyone that I will have a new MacPro." You're working yourself into a tizzy, and doing it publicly.

It might just be bad memory. That happens. It might be a bad drive. That happens. It might be a lemon made from recycled Coke cans. That happens, too.

Relax. It's just a computer.

I think darth is a bit justified in being PO'ed. Part of buying an Apple is that you expect all the bugs worked out before they start selling the machine, thats why you buy an Apple, for reliability. If he wanted to have a machine that he had to dick with to make it work, he would have built a Hackintosh.

 

[darthraige]

I think darth is a bit justified in being PO'ed. Part of buying an Apple is that you expect all the bugs worked out before they start selling the machine, thats why you buy an Apple, for reliability. If he wanted to have a machine that he had to dick with to make it work, he would have built a Hackintosh.

Exactly... All the years I have put into Apple I have never had a problem until now. I am even more backed up now waiting for this thing to get fixed. I have my Genius appointment for 7:30 tonight. Will hopefully have this resolved before 8:30pm.

 

[MikeL]

I think darth is a bit justified in being PO'ed. Part of buying an Apple is that you expect all the bugs worked out before they start selling the machine, thats why you buy an Apple, for reliability. If he wanted to have a machine that he had to dick with to make it work, he would have built a Hackintosh.

Heh. You must be new, eh? Bought the marketing, and bought the machine? It's really just a computer. New models (and old models) occasionally have flaws and problems. Do you think Apple has a well-stocked refurb page because they're constantly swapping out employee computers?

 

[darthraige]

Ok, came home and computer not frozen with Apples Hard Drive in Bay 1. Maybe it was just a bad install of Leopard or something? Should I still take it to the Apple Store??

Edit - Eh screw it, going to the Apple Store with the beast. I'll be back and let you all know what the verdict is.

 

[gazfocus]

will be interesting to see how you get on