Macrumors crashing Safari and Chrome on iPad and iPhone

Discussion in 'Site and Forum Feedback' started by iLunar, Sep 4, 2014.

  1. iLunar macrumors 6502

    iLunar

    Joined:
    Jul 23, 2006
    #1
    The main page keeps crashing mobile safari on both my iphone and ipad. Anyone else having this issue?
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    I just pulled up MacRumors.com on my iPhone (running iOS 7.12) and it came up fine, no issues.

    Edit: It works on my iPad as well.
     
  3. TommyA6 macrumors 65816

    Joined:
    May 15, 2013
    #3
    Macrumors crashing Safari AND Chrome on iPad Air

    Just like the title says...

    Trying to open comments on news posts crashes Safari and Chrome instantly.
    This just started happening today. There were a few crashes here and there over 1 year, which is fine, but this is just crazy.
    Literally impossible to open comments -_-
     
  4. akb macrumors member

    Joined:
    Feb 16, 2004
    Location:
    UK
    #4
    Yes, me. For me, the crash happens when I click on a main news headline to view the top-rated comments, and sometimes when I click the 'view comments link.'

    iOS 7.whateverthelatestis, iPhone 4S.

    I'm in the UK, too, incase it's some geographically specific ad or something doing the damage.
     
  5. SandboxGeneral Moderator emeritus

    SandboxGeneral

    Joined:
    Sep 8, 2010
    Location:
    Detroit
    #5
    Have you tried resetting Safari and Chrome to factory settings and/or restarting the iPad?
     
  6. TommyA6 macrumors 65816

    Joined:
    May 15, 2013
    #6
    Clearing history, cookies and data in Safari actually worked:)
     
  7. SandboxGeneral Moderator emeritus

    SandboxGeneral

    Joined:
    Sep 8, 2010
    Location:
    Detroit
    #7
    Excellent! I'm glad it was something easy. :)
     
  8. TommyA6 macrumors 65816

    Joined:
    May 15, 2013
    #8
    Well, spoke too soon. It's happening again. I can open comments without any trouble using Facebook, but using Safari it crashes instantly.
     
  9. SandboxGeneral Moderator emeritus

    SandboxGeneral

    Joined:
    Sep 8, 2010
    Location:
    Detroit
    #9
    After you cleared the settings and such, did you restart the iPad?
     
  10. TommyA6 macrumors 65816

    Joined:
    May 15, 2013
    #10
    Restarted and cleared settings. I didn't try a full restore though
     
  11. SandboxGeneral Moderator emeritus

    SandboxGeneral

    Joined:
    Sep 8, 2010
    Location:
    Detroit
    #11
    A restore would be my last suggestion as I am out of ideas.
     
  12. medipad16, Sep 4, 2014
    Last edited: Sep 4, 2014

    medipad16 macrumors newbie

    medipad16

    Joined:
    Jun 28, 2014
    #12
    I'm also having the same issue it started today nothing suggested above works
     
  13. TommyA6 macrumors 65816

    Joined:
    May 15, 2013
    #13
    I know, never before was navigating Macrumors a problem until today. Now, it is almost impossible to go anywhere but the front page.

    Tap on comments... boom safari crashes
    Tap on forums... boom crashes again... Crazy stuff :mad:

    Must be all the hype around iPhone 6 and iWatch :p
     
  14. arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #14

    Are you in the UK?

    Maybe it's a misbehaving UK-targetted ad?

    Mobile safari on iPhone too?

    arn
     
  15. mw360 macrumors 65816

    mw360

    Joined:
    Aug 15, 2010
  16. Reye, Sep 4, 2014
    Last edited: Sep 4, 2014

    Reye macrumors newbie

    Joined:
    Sep 4, 2014
    #16
    Same issue

    I have the same issue, on my iPad Air and on my daughters iPad mini and iPad 4th gen. Started after clicking the link to the Apple live event countdown page in yesterdays post and happens 90% of the time now when I click to see the comments to a post. Is better for a couple of minutes after clearing browsing data. Does NOT happen when I click-hold and choose Open in New Tab. It also does NOT seem to happen when javascript is turned off.
    I'm in Belgium by the way.
     
  17. arn, Sep 5, 2014
    Last edited: Sep 5, 2014

    arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #17
    I've been able to reproduce it from a UK VPN.

    I think it's a bad ad.

    The workaround for now is to use the mobile site:
    http://www.macrumors.com/mr-toggleMobile.php?mobile=1

    or maybe open links in a new tab

    Sorry, I've sent an urgent email to our ad provider.

    arn
     
  18. Reye macrumors newbie

    Joined:
    Sep 4, 2014
    #18
    Thanks, I will use the mobile site for now. Could you by any chance let us know when this is resolved? Don't like the mobile site that much on ipad #.

    And just because I'm curious, why does opening in a new tab avoids the crashes? What does it do differently?
     
  19. arn macrumors god

    arn

    Staff Member

    Joined:
    Apr 9, 2001
    #19
    not sure why that works.

    I'll post in this thread when it's resolved. I'd hope by end of business Friday (u.s. time)

    arn
     
  20. bukalemun macrumors member

    Joined:
    Jul 21, 2010
    #20
    The same here, iPad Air, iOS 7.1.2. I'm in Turkey. Perhaps the ad is a global one.
     
  21. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #21
    In U.S. and using iPad 2 & iPhone 5 without issue.
     
  22. Serban Suspended

    Joined:
    Jan 8, 2013
    #22
    Macrumors on iPhone 5s crashes

    Macrumors on iPhone 5s crashes
    at least on my 2 devices iphone 5s...like a lot..especially when i am trying to go into the comments of the news
     
  23. I7guy macrumors P6

    I7guy

    Joined:
    Nov 30, 2013
    Location:
    Gotta be in it to win it
    #23
    Try clearing out the browser cache and history in safari and then restarting the phone. Could be some corrupted web data somewhere.

    As the poster above suggested try the mobile site as well.
     
  24. SandboxGeneral Moderator emeritus

    SandboxGeneral

    Joined:
    Sep 8, 2010
    Location:
    Detroit
    #24
    I merged your post with an existing thread. Read above for details of what's going on.
     
  25. Serban Suspended

    Joined:
    Jan 8, 2013
    #25
    Thank you
     

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