haha- dare I say that is impossible?
the day they have a desktop with a desktop gpu (which also means it could be user upgraded) is the day I buy a mac desktop
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Macs Saving IBM Money on IT Management Despite Higher Up Front Cost
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haha- dare I say that is impossible?
the day they have a desktop with a desktop gpu (which also means it could be user upgraded) is the day I buy a mac desktop
Actually. IBM do almost nothing to the macs, they don't even install Office on them, users have to do that themselves. On PCs on the other hand, they do imaging and lots of standard apps.
IBM saves money on helpdesk (they actually said that with macs, users help each other instead of calling helpdesk) so they don't need as much helpdesk, hm.
I have a hard time understanding exactly how letting users do ITs work themselves saves money. One would assume letting trained techs do their work would be more effective than having users fiddle around with the computers during work hours.
Sure, IT saves money, but IBM as a whole should loose money as it would be assumed that Joe User not necessarily installs his computer in as short time as a trained tech would do.
IBM saves money on helpdesk (they actually said that with macs, users help each other instead of calling helpdesk) so they don't need as much helpdesk, hm.
I have a hard time understanding exactly how letting users do ITs work themselves saves money. One would assume letting trained techs do their work would be more effective than having users fiddle around with the computers during work hours.
Sure, IT saves money, but IBM as a whole should loose money as it would be assumed that Joe User not necessarily installs his computer in as short time as a trained tech would do.
I think we all know that the following is true as well:
"Just five percent of parents using Macs call their kids for troubleshooting, while 40 percent of parents using PC´s call for help at least once a week"
"Just five percent of parents using Macs call their kids for troubleshooting, while 40 percent of parents using PC´s call for help at least once a week"
Latest iMacs aren't the best machine it was possible to sell, but surely you won't be disappointed using one.
Good CPUs, good performance, a wonderful display and they are beautiful to look at.
Easy solution: don't order one with a 5400RPM HDD....except when you order a 2015 iMac which a 5400 RPM HDD
1 Tb Fusion Drive and you are fine.
Why would I be sure of this? What evidence is there that this is the case?
Only thing obvious is you both like making up facts to support an argument that is really just sour grapes. Typical.
Technically, it's the kind of publicity money actually does buy. Every single day. It's how the communications game is played and neither of these companies are amateurs.
When I worked for Apple in Business Sales I witnessed this. Rarely were IT guys onboard. We usually got in via CIO or VP level people as they were concerned with productivity and cost.
I read somewhere that someone said that Macs suck integrating into Active Directory. Well yes, except when you get Casper.
JAMF Has made a suite of controls and connections and apps that make that seamless.
And as far as deployment goes, once you have your basic image for department 1, 2, 3 etc Apple will literally image that for you with all your stuff and protocols already in place.
End user receives Mac - opens box, turns on Mac, logs into domain. Boom done. Any apps that are needed for that particular user that weren't on the image are accessible via the Casper App Store.
What is more awesome - cost savings on software. Casper can monitor your exact install base. Boom you never pay for 1 license to many.
Apps that are not compatible with OS X at enterprise level are run spectacularly via Citrix virtualization... Since that app lives on network it will not crash the OS.
We used to show that in the enterprise Mac tots costs were 48% of PC over 5 year span. Because in 5 year span, most enterprise has had to buy the $500 PC 2 times, and spend way more on support, deployment, etc.
it's just a fact that Macs are less costly than PCs.
What will all these IT support techs do? My suggestions back then were to start home and small business support businesses for those people who would not switch. But eventually like steam engine mechanics and engineers, they would need to find other lines of work and expertise. I still think VMR is a good place for these disrupted workers to go to.
As an honest answer, I'd say the issue is that MS
- cares too much about legacy
- exposes legacy too clearly
- hides what should be obvious, and exposes what should be hidden.
For example, OSX has a fairly clearly named Disk Utility app with fairly clearly exposed buttons for things like First Aid and Erase.
The equivalent on Windows is the Computer Management app (which is already somewhat problematic because the relationship between "Computer Management" and the "Add Hardware" bits of Control Panel is not at all clear. When you go to the Storage section of Computer management and look around you don't see anything that seems to correspond to a task you might care about (like erasing a disk or checking/fixing the file system) but you see a whole lot of buttons relevant to changing how the program looks (WTF? why is it important to have two buttons for changing the appearance of an already overly complicated program?), and the Action menu only offers to help you create VHDs [but provides a whole lot more ways to lay out the program --- honestly the program seems more interested in ways you can customize its appearance than in any actual computer management}.
But oh, in Windows, you don't actually use EITHER the Control Panel HW section OR the Computer Management app, instead you go to Windows Explorer, select the drive, right click, choose Properties, then in the dialog that comes up find the Tab named Tools.
The point is, all this makes a kind of vague sense if you have been part of the Windows world for 20 years, but it doesn't make sense to a novice. The way functionality (in particular system management functionality) is split across apps and various panels/dialogs reflects history and the addition of new features at different times; it does not reflect a "from the ground up" DESIGN of how to present this functionality, especially bearing in mind the common tasks that users care about.
Apple has been very willing to rethink this sort of workflow design over and over again. Obviously from MacOS to OSX was a big change, then there have been big changes in various apps over the years, just in 10.11 Disk Utility got something of a redesign. MS in the past was terrified to do this sort of large change, and when they finally did (with Windows 8) they made something of a clusterfsck of it, leaving out important functionality, often caring about appearance over usability, and generally enacting a parody of Mac design, a cargo cult that assumed the magic was all in the pixels and that didn't realize the magic is in
(a) asking what the IMPORTANT work flows are,
(b) testing your assumptions against reality and
(c) fixing when your assumptions are proved wrong.
Networking on Windows is the same sort of godawful mess. What ARE Homegroups? What problem do they solve? Why when I go more than one level deep in any network dialog do I start seeing these network terms from the 1980s -- NetBIOS and BEUI and a full tree of every driver that's running my network connection?
Again sure, this stuff is necessary for some purpose --- have it available for those who need it, but don't mix it up with the material that's required by your basic user just trying to get basic internet working.
MS does a little better with say Win7 than with XP, but once again they're frightened to actually rethink and utterly redesign the full work flow, so we get band aids on a messy system, not a clean UI design.
Meanwhile Apple is constantly trying to simplify the user view of this stuff. The full power is there, if you want to launch a command-line or root around inside the Utilities folder; but Apple tries to hide what most people don't need. So, for example, a few OS revisions ago they started to hide the ~/Library folder, presumably because
- almost no-one actually needs to interact with it and
- those who did interact with it tended to screw things up.
(~/Library is full of stuff that looks like you don't need it. Per user prefs, per user caches, log files, and basically every "technical" file that an app needs but that is not a user created document.) You can still open the folder if you believe you need to, from the command-line, but Apple has ensured that the ignorant cannot shoot themselves in the foot.
Similarly they started a few revs ago to largely present in Finder a file system that appears rooted in your home folder. You can break out of that to see the higher levels of the file system but once again you have to work to do that, and Apple's belief (one I'd agree with, based on how I've seen family use their Macs) is that most users do not NEED to know that there is anything on their hard drives beyond their personal home directory, and allowing them to explore there just causes trouble.
You could argue that Windows tries to do the same thing in Windows Explorer, and they tried to do it before Apple, presenting eg the Libraries section of the sidebar. But in my opinion (I think validated by IBM's experience) once again they did the job half-heartedly and instead of constant iteration and improvement, they made one set of changes and then appeared to lose interest. With Apple you see a pattern where, pretty much every rev of OSX from 10.0 has worked harder and harder to hide the dangerous parts of the file system from the user (and to prevent them from HAVING to interact with those dangerous parts). On Windows you don't see that CONSTANT attempt at improvement and the removal of problem areas.
That kind of 'snobbish elitism' you were replying to is exactly what fuels those utterly silly Mac vs PC arguments.
Let everyone enjoy their preferred platform, without insulting those having a different opinion or preference.
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Hopefully the Apple Tax myth starts to die. With devices like the Surface Book, XPS 27/15/13, and Razer Blade; No one can tell me that a Mac is overpriced.
It's funny, because a dude in my office said when he saw my rMBP: "You are paying for the Apple logo" but when I showed him the price of a comparable surface book his response: "Better start saving". Wait, so it's okay to pay $2700 on a surface book but a $2000 Mac is overpriced?
another vote for DEP + Casper suite. I use that to manage a much smaller number of computers (~200) and it's a ****ing delight. order a computer on the apple business store, they automatically put the serial numbers in the DEP, which hits my JSS server and runs all the policies. very limited interaction needed. Casper suite is awesome.
I sometimes wonder why PC OEMs didn't just create their own distros using either Linux or BSD or something. That way they could ensure, like Apple, the same degree of fluency between apps and also the utmost in compatibility between hardware and drivers etc.
Having delved into the world of *nix OSes I can safely conclude that Windows is woefully inadequate except for the most mundane of uses.
Having delved into the world of *nix OSes I can safely conclude that Windows is woefully inadequate except for the most mundane of uses.
Are you being serious? I have met some real idiots who own macs BECAUSE they are supposed to be easier to use. You need to tone down your fanboi'ism. Really.
It saves money because the company doesn't have to pay employees to sit around doing nothing for hours (or days) waiting for the techs to get around to them
The amount of time I see our IT guys trying to untangle some Windows cluster**** is just amazing. I really rarely call on them, myself, having convinced them a few years ago that I needed to move to OS X to build Keynote presentations...
Get them to call JAMF. It's cheap as hell... And CasperSuite also can manage iOS and Android devices. It's the best IT management software ever.
That is only valid on the grounds that Joe Users solves computer problems faster than it takes to reach helpdesk.
Must be the same **** I'm smoking, because it's true (well, not the "most software is built for Unix" stuff). Programming on a Mac is indeed a much more enjoyable experience than it is on Windows, especially once you really get into it and start customizing your environment. Linux is probably the second most enjoyable to me.
In time when you get your new Mac it will auto launch to Mac@IBM. Installing office is a 2 click process so not axactly a challenge (Office is not installed on any of the Windows/Linux images either so it's no worse)