Many Retailers Hesitant About Offering Support for Apple Pay

[spectrumfox]

It makes my shopping choices much easier. I simply won't do business with a retailer that does not accept NFC/Apple Pay. Wherever there is an alternative that does accept it, my decision will be easy.

In fact, I will be letting BP know that they have lost a customer.

You're going to be limiting yourself quite a lot if you only shop at businesses that support NFC/Apple Pay because I guarantee you it will be years until most businesses adopt this.

You would be better off letting the world adopt NFC tech naturally rather than cutting your nose off to spite your face.

 

[RedBanana]

Am I missing something; Why would a store that was rolling out a contactless payment system choose Apple Pay over NFC contactless?

You know, that NFC system that is in those 220k USA stores already, all over Canada/UK/etc, that works with NFC bank cards (tap your card), works with Android NFC phones (link your phone to your bank account and tap, or your Google wallet), and works with new iPhone NFC phones too.

 

[sziehr]

I think the first breach after the assumption of liability will change things. These companies see it as a cost right now not insurance. I know they can keep shifting the risk if they take pin and chip, however to furthere reduce risk I have to wonder if apple pay and soon gpay and PayPal pay will not be more attractive. The key here is right now apple pay locks down nfc so year one we are stuck with Apple pay but the fallowing years we can use PayPal pay and gpay. This is all thanks to for once Apple did not invent anything new they just put a pretty face on existing tech. So I think when we see Home Depot and Walmart take a huge fraud hit in a year or so and I we will they will change there tune. This is all a cost issue for companies. There was no incentive to be hyper vigilant other than optics your company bore zero risk from breaks in security.

 

[deputy_doofy]

If I have the choice between 2 very similar businesses, I will opt for the one that uses Pay. Bring on the future, America. Get out of the plastic past!

Fools, they are. Once this becomes just a bit more commonplace, I will do my business with places that accept Pay. Ok, so I need an iPhone 6 first, but you get the idea.

Too many traditional POS systems being hacked. I'm ok with staying away from them.

 

[macfoxpro]

Dear Apple

Just roll it out in the UK, we are ready. We have the NFC terminals. Bring it. Let the US see what they are missing. Let them see how its done. Make them feel inadequate. They don't like that feeling. It'll make them rush to implement it quicker.

Yeah, let the USA tech gods make stuff that other counties can use so they feel as if they are ahead of what we created. lol

 

[coolfactor]

It's really a question of whether they *want* to support Pay or just *can't* for technical reasons.

This new process is very much needed. The adoption of chip-based debit cards here in Canada actually slowed down the transaction time. It takes longer to complete a transaction at the pin pad than it did with the swiped cards. Inserting and waiting for the card to be validated takes longer. Frustrating when newer technology goes in the opposite direction than it should be, so I'm thankful that Apple wants to (and will) change this around the world.

 

[cookiesnfooty]

I really hope the UK addition of Apple pay will be quick.

 

[AliMacs]

I wouldn't be so quick to bash him... Apple/Google/Isis whatever, doesn't matter but NFC is coming to a LOT more locations in the upcoming years. Yes those 200K already existed but that's a small fraction of where it will be in a year or two as the credit card machines get updated (which they are required to). Not all updated machines will be NFC but a lot will be.

Well everyone here seems to hop on NFC bandwagon all of a sudden especially when hypocrite apple execs claim NFC was lame and refused to even acknowledge its existence. Most of you have no experience softcard/isis when most of us have been using that and or google wallet for a while now. Even with those options you are limited to these stores mentioned here in thee article. Sure get couple kof jamba juice drinks and pay over 9 bucks!

Where these NFC payments should be accepted at are gas station pumps,7-11, mom and pop groceries, and supermarket self checkouts.

Having it at these toysrus stores, macy, , and other sikmiolar big chain stores means nothing

Look at the 200k locations they are either majority of coca cola vending machines or McDonalds, lol

 

[Solomani]

I'd love to see Apple Pay succeed. But I also understand why all these companies hesitate. Why should they automatically endorse a technology that has not been officially released yet? It won't even be ready for iPhone 6 until at least iOS 8.1

have they seen it work in action? No.

have they seen it prove its claims to security? No.

have they seen how it "works just smoothly" for early endorsers like Starbucks? No.

have they seen how it increases the sales/revenue of those who endorsed already? No.

NO! They have no clue how it will work. They don't know what the initial snafus might be. Not yet. So why should they be expected to automatically endorse it?

I totally support them if they have a wait-and-see-attitude. Totally reasonable of them to do so.

 

[rish]

Jockeying for position. Always happens.

 

[iMerik]

We need this in Canada. NFC terminals are pretty much everywhere here

Exactly what I was thinking. I visited Toronto this summer and every single place that took my credit card had a mobile reader they essentially gave to me to fill out, including the tip and printing the receipt if they didn't feel like I needed their helping completing the transaction. I assume those devices are all equipped with NFC.

 

[ethanwa79]

Apple Pay is going to take the USA by storm, and these retailers better jump on it quickly.

I remember the first iMac, iPod, iPhone, iPad, and Apple TV, all with their doubters....

If you can't see the Apple train coming, you are going to get hit by it and die.

 

[gijoeinla]

Many are hesitant now -- well duh.

But given who already is on board - MR I wouldn't stress on it.

Some recently to a Chase exec - he said "we are very excited about Apple pay and can't wait to get it going".

 

[coolfactor]

Am I missing something; Why would a store that was rolling out a contactless payment system choose Apple Pay over NFC contactless?

You know, that NFC system that is in those 220k USA stores already, all over Canada/UK/etc, that works with NFC bank cards (tap your card), works with Android NFC phones (link your phone to your bank account and tap, or your Google wallet), and works with new iPhone NFC phones too.

I think there's some misinformation being spread. Pay is NFC payments combined with strong security built into the device holding the payment credentials. This replaces the less-secure plastic cards and the need to enter a PIN. That's it.

Merchants either choose to support NFC or not. They don't have to choose between Pay and something else.

 

[WaxedJacket]

Their loss. Simple as that. Sink or swim outdated retail stores.

 

[jclo]

And here I thought BP was an oil company. A person can learn something new here every day.

It says gas to make it clear that it is referring to BP Gas Stations not accepting Apple Pay at the current point in time.

 

[SirLance99]

$10 says they will implement Pay before the end of next holiday period.

Convenience comes before everything in retail purchases. No one wants to wait more than 3 minutes in line to purchase something.

$10 says that SOME will update to NFC POS terminals that will accept Apple Pay as well as all the others. It's just not about accepting Apple Pay. It's about accepting NFC payments which includes Apple Pay, Google Wallet and others.

 

[AdonisSMU]

You're seriously not going to shop someplace because they don't want to support Apple Pay?

I seriously doubt this.

You want my business you play by my rules. That's the way it works.

 

[SirLance99]

This is interesting and something I wasn't really aware of. I kind of assumed that Apple Pay, while using NFC, still needed special backend stuff to work.

If this is the case, moving forward should be possible and helped that installing NFC capabilities in stores isn't an Apple only thing.

-Kevin

Backend yes. Which is on Apple's end. All retailers need is a NFC POS terminal that activated to accept all NFC payments.

 

[jomo25]

THIS I found interesting. A lot of the places that I shop have this. I am excited to see how it works. I have never had a NFC payment method before!

As someone who put my Citi contact less card in my phone case, I can tell you that lots of places already have the nfc capable terminals. But amazingly some of those places have the nfc part disabled.

 

[DemonMF777]

american express has been around forever and isnt accepted everywhere. what makes apple think it can come in and do an exponentially better job?

In just the US AMEX has around 13-14 million card holders & Apple has already sold over 20 million iPhone 6's... So in just a few weeks Apple has the potential for more people to use Apple pay. I'd say that's one pretty good reason.

 

[AngryChim]

Apple fans, let start boycott these stores ...

 

[ethanwa79]

When you have companies like Chase, Bank of America, Barclays, and other major banks supporting the technology, the retailers will come into the fold quickly.

Users are going to demand it. Cashiers are going to be complaining to their middle-manager store bosses all of the time about how every other customer is asking about Apple Pay to pay, and they just have to constantly say "no". Word will get to the top of the chain quickly that customers want this.

If you don't listen to your customers.... well.... good luck.

 

[brentsg]

[sarcasm]

With regular credit card payments being so simple and secure, one can hardly blame them.

[/sarcasm]

 

[spectrumfox]

Apple Pay is going to take the USA by storm, and these retailers better jump on it quickly.

I remember the first iMac, iPod, iPhone, iPad, and Apple TV, all with their doubters....

If you can't see the Apple train coming, you are going to get hit by it and die.

Right, like every store who doesn't invoke NFC is going to suddenly go out of business. That's hilarious.