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That is not what you said Dave. I just call as i see it. Is it good manners talking about people who that have had this happen to them to only have some like yourself say you need to take better care of your phone?

You were talking like it was the people who phones were effected. Cant have it both ways.

What I said was "it amazes me how people think it's Apple's fault, if people drop their phones it's their fault" meaning it's not Apple's fault if people drop their phones and they scuff, scratch and so on. But you can interpret it however you like.
 
It seems that defence tactic changed from "You're using it wrong" to just "You're using it".

Next it's going to be "You shouldn't have took it out of the packaging".

And after that the next logical tactic is "Just don't buy it", at which point fanboy heads start to explode.

P.S. Sure, premium cars have issues. But if your fender falls off 5 minutes after you're out of the dealership, that's going to cause a hell of a crapstorm (and immediate apology and recall from car manufacturer).
 
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Here's a stupid question: Is it impossible to colour metal? Or is the only option to layer colour on top of it by way of paint etc.?
 
Customers and according to the latest quarterly numbers, they have plenty of them.
Customers come second.Profit comes first. The absurd pricing of the iPhone Pro confirms it. According to the latest quarterly numbers their profits have been off the charts. Bendgate, Paintgate, Touch Disease , Error 53 (they force customers to ONLY get an Apple TouchID sensor) all played their part in costs


Ahh, because google can understand context and surfaces any blog or post with "apple" and "planned obsolescence" in the same sentence. (such as this paragraph)
But the question is why arent Microsoft,Google mentioned? Why is Apple the only one mentioned?


Notice it says "industrial design" and "economics". Why would a company want to limit the useful life? It would do that to be able to design and manufacture products that are affordable to consumers. If Honda designed the Accord to last 20 years under normal wear and tear and provided a 10 year bumper to bumper guarantee, I don't know what such a car would cost, but I think considerably more than the $25K it costs now. Maybe as much as a Ferrari.

I am saying kinda the same thing. The newer OS are designed to slow down the device so it gets obsolete faster. If Apple didnt engage in planned obsolescence, iPads and iPhones would have been like PCs which last for years without any discernible slowdown and it would cause Apple huge losses. Hence they do this based on the revenue share of the product. If you will notice, planned obsolescence takes some time to kick in on iPads whilst on iPhones,it slows down in a year as against 2 years for iPads. Macs dont slow down as they dont take a major chunk of the revenue chart
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Those "terms of endearments" really aren't going well on the forums these days.

In additional all manufacturers strive to improve their products on each new generation.

Oh and the hyperbole about Samsung?:rolleyes:
Rational users regard scraping paint as low quality finish. Anandtech gave the NZXT S340 PC case a low rating just because the finish got scratched just by scraping a finger nail on it. Does Apple gets a pass just because its,you know, Apple?
 
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Customers come second.Profit comes first. The absurd pricing of the iPhone Pro confirms it. According to the latest quarterly numbers their profits have been off the charts. Bendgate, Paintgate, Touch Disease , Error 53 (they force customers to ONLY get an Apple TouchID sensor) all played their part in costs
Nope, customers come first, as evidenced by the record breaking quarter. You don't screw your customers and then experience record breaking quarters. Simple logic there. While you mentioning the "gates", antennagate was forgotten.:rolleyes: So this last record-breaking quarter should put the "customer second" hyperbole to bed.

But the question is why arent Microsoft,Google mentioned? Why is Apple the only one mentioned?
Does google or microsoft have 1 billion hardware devices in the world? But you raise a good point, if I do a search for oled burn-in, Samsung pops up on the first page. So therefore it must be true by this logic. Right?

I am saying kinda the same thing. The newer OS are designed to slow down the device so it gets obsolete faster. If Apple didnt engage in planned obsolescence, iPads and iPhones would have been like PCs which last for years without any discernible slowdown and it would cause Apple huge losses. Hence they do this based on the revenue share of the product. If you will notice, planned obsolescence takes some time to kick in on iPads whilst on iPhones,it slows down in a year as against 2 years for iPads. Macs dont slow down as they dont take a major chunk of the revenue chart
Not really saying the same thing at all. My ipad 2, 5s and 6 were faster on ios 9 than ios 9. All my idevices are faster on ios 10 then ios 9. So therefore "planned obsolescense" doesn't really exist, if it did my devices would be slower, not faster.

But going my this logic windows 10 would run slower on old hardware, because Microsoft is in cohoots with the hardware manufacturers. Oh wait, it does.
http://www.pcworld.com/article/2951...-windows-10-the-answer-will-surprise-you.html

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Rational users regard scraping paint as low quality finish. Anandtech gave the NZXT S340 PC case a low rating just because the finish got scratched just by scraping a finger nail on it. Does Apple gets a pass just because its,you know, Apple?
Rational users? Opposed to the "irrational user"? What is that comment supposed to mean?

Apple gets a pass to fix the manufacturing problem for this batch. The finish is very high quality, the entire product is hight quality.
 
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Paint will chip! Surprise! Seriously, do people really think things through before complaining. I'll see my dealership about those paint chips on my hood. I mean come on, paint should never chip!
 
While connected to car audio there will be skipping issues, sometimes lose connectivity where it goes from displaying information like what song is playing to just streaming audio. I will try to find a link to a thread that describes it.
Link to Thread
Another shorter thread
Thanks. Mine has been rock solid. I bought a lower end Kenwood stereo and it's been perfect. Now my wife's Kenwood, she wanted the full big touch screen, has issues connecting. Same brand, mine was $150, hers was $500, mine works perfectly, hers does not.

My phone has trouble in her car as well. I wonder of the issue is the stereo manufacturers rather than Apple.
 
Paint will chip! Surprise! Seriously, do people really think things through before complaining. I'll see my dealership about those paint chips on my hood. I mean come on, paint should never chip!
Because it is completely normal that paint chippes/peels a few days after buying a brand new phone! Seriously, do people really think things through before posting?
 
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A phone that loses thickness and weight over time (due to lost of paint) is an innovation! Apple under Tim is certainly an innovative company.
 
Customers come second.Profit comes first. The absurd pricing o

The newer OS are designed to slow down the device so it gets obsolete faster. If Apple didnt engage in planned obsolescence, iPads and iPhones would have been like PCs which last for years without any discernible slowdown and it would cause Apple huge losses. Hence they do this based on the revenue share of the product. If you will notice, planned obsolescence takes some time to kick in on iPads whilst on iPhones,it slows down in a year as against 2 years for iPads. Macs dont slow down as they dont take a major chunk of the revenue chart

Did you simply dig this out of your imagination? PCs which last for years without any discernible slowdown..." I have witnessed first-hand the PC phenomenon of slowdown in machines less than a week old. PC (as in "Windows-based PCs) have a reputation for getting bogged down and requiring far more file maintenance to keep them operating at any sort of reasonable level over time.

iPhones have a documented longer than industry average lifespan. Many iPhone 4s handsets are still in use (I know - I see them all the time).Why is it that 2-3 year-old iPhones sell for as much or more than brand new Android devices? Because they are built better, and tend to remain functional long after a similarly-aged Android device.

When features included in an OS require more "Horsepower", inevitably support will eventually drop for those devices that lack said horsepower.
 
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Are people not aware of a thing called "normal wear and tear" anymore?

I don't agree this is normal wear and tear. A few light scratches visible in the sunlight or more visible scratches following a drop or having had the device over a longer period, then fine. My device has the coating flaking away. I don't believe I've done anything to cause this. The device only came out in September 2016 and a lot of people would not have received the device until October/November due to the initial demand and supply.

Bit of a blurred shot from an old iPhone. The coating comes off very easily (more has come off since pic was taken).

fdy7td.jpg
fdy7td.jpg
 
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IMG_0012.JPG



A number of customers who purchased the matte Black iPhone 7 or iPhone 7 Plus have noticed that the anodized finish on their devices has started chipping or peeling off in areas where there has allegedly been little wear, leading to a growing complaint thread on Apple's Support Communities.

Multiple photos in the thread depict chipping in areas near the speaker grille and the volume buttons, even in situations where the iPhone was said to be protected by a case.

iphone7matteblackchipping.jpg
At least one user has seen more extensive chipping across the back of the device, a much more serious problem than most of the reports.

iphone7rearpaintpeeling.jpg
A finish prone to chips and peeling is not unique to the iPhone 7 and 7 Plus, nor to the matte Black color. It's an issue that has affected several versions of the iPhone in the past, including the iPhone 6 and 6s, but there seem to be a higher number of complaints from iPhone 7 users who are affected by the problem.

Parallels can be drawn to complaints that surfaced in 2012 after the release of the Black and Slate iPhone 5, which also drew a lot of criticism from customers due to chipping and scuffing issues. At that time, Apple marketing chief Phil Schiller responded and said some wear was normal. "Any aluminum product may scratch or chip with use, exposing its natural silver color," he said. "That is normal."

iphone7chippedspeakergrille.jpg

Matte Black iPhone 7 owners who have contacted Apple about the chipping issue have been told that because it's cosmetic, their devices are not eligible for repair, which has traditionally been Apple's stance on reports of finish problems.

Cosmetic damage is not covered under warranty, so iPhone 7 owners with chipped devices are unlikely to get replacements. Some affected users from Apple's Support Communities have used sharpies or black paint to cover the damage, while others have sold and replaced their devices with a color less prone to damage.

Apple warned users that its glossy Jet Black iPhone 7, sold alongside the matte Black version, would see "fine micro-abrasions" with use and instructed concerned customers to use a case, but no similar warning was given about other iPhone 7 colors.

Article Link: Matte Black iPhone 7 Users Complain About Chipped, Peeling Paint
I'm having the same issue with my jet black.
[doublepost=1487550367][/doublepost]Here is how my phone looks after two months
 

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Did you simply dig this out of your imagination? PCs which last for years without any discernible slowdown..." I have witnessed first-hand the PC phenomenon of slowdown in machines less than a week old. PC (as in "Windows-based PCs) have a reputation for getting bogged down and requiring far more file maintenance to keep them operating at any sort of reasonable level over time.

iPhones have a documented longer than industry average lifespan. Many iPhone 4s handsets are still in use (I know - I see them all the time).Why is it that 2-3 year-old iPhones sell for as much or more than brand new Android devices? Because they are built better, and tend to remain functional long after a similarly-aged Android device.

When features included in an OS require more "Horsepower", inevitably support will eventually drop for those devices that lack said horsepower.
Another example of an anecdotal experience.PCs dont automaitcally slow down over time if you use them properly. If I handed my PC to my mom and gave her a year to use it it would be filled with toolbars and boot time would have increased from 30 seconds to over 2 minutes.I take a lot of care of my PCs and my XPS from 2009 which came with Windows 7 runs Windows 10 like a champ with no slow down whatsoever. The same goes for my gaming PC from 2013 and my laptop from 2015. The problem is not planned obsolesence which is the case with Apple's iPhone where no matter what I do the phone will still slow down but rather PEBKAC.

I have used an iPhone 4s and iPad Mini from 2011 on iOS 9 and the experience was so bad ( it literally take 3 seconds just to catch up to what I type and Safari crashes and tab reloads are a norm rather than an exception ) that I would take a computer running crapware from 2009 over it. At least that's fixable with a new SSD and more RAM.

And this is slowly starting to affect iPad Air 2 now.When iPad Air 2 was on iOS 8 it used to retain almost 80% of all apps in the app switcher in memory overnight. On iOS 10.3 I am seeing than when I scroll past 5 apps it needs to reload them. The 7 plus with 3 gigs keeps all apps in memory. No doubt on iOS 11 the iPhone 7 will also start reloading apps .One can deny it as much as one wants to but planned obsolescence on iPhones and iPads is worse than on computers.
 
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I'm having the same issue with my jet black.
[doublepost=1487550367][/doublepost]Here is how my phone looks after two months
My OCD seems to be taken over. I take my iPhone 7 Plus out of the case every day now to see if the paint is chipping. I would be very angry (to put it mildly) if it happens to my phone after paying 1k for it. Its just 5 months since I got the phone. These issues are something I expect with Xiaomi and Huawei but I am astounded a company like Apple has such poor QC
 
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My OCD seems to be taken over. I take my iPhone 7 Plus out of the case every day now to see if the paint is chipping. I would be very angry (to put it mildly) if it happens to my phone after paying 1k for it. Its just 5 months since I got the phone. These issues are something I expect with Xiaomi and Huawei but I am astounded a company like Apple has such poor QC
It's not bad qc, obviously a bad batch, which any phone manufacturer can have; Samsung is a prime example of stuff that can go wrong with phones, batteries and washing machines. Having said that apple has to fix the cosmetic issue involved.
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Another example of an anecdotal experience.PCs dont automaitcally slow down over time if you use them properly. If I handed my PC to my mom and gave her a year to use it it would be filled with toolbars and boot time would have increased from 30 seconds to over 2 minutes.I take a lot of care of my PCs and my XPS from 2009 which came with Windows 7 runs Windows 10 like a champ with no slow down whatsoever. The same goes for my gaming PC from 2013 and my laptop from 2015. The problem is not planned obsolesence which is the case with Apple's iPhone where no matter what I do the phone will still slow down but rather PEBKAC.

I have used an iPhone 4s and iPad Mini from 2011 on iOS 9 and the experience was so bad ( it literally take 3 seconds just to catch up to what I type and Safari crashes and tab reloads are a norm rather than an exception ) that I would take a computer running crapware from 2009 over it. At least that's fixable with a new SSD and more RAM.

And this is slowly starting to affect iPad Air 2 now.When iPad Air 2 was on iOS 8 it used to retain almost 80% of all apps in the app switcher in memory overnight. On iOS 10.3 I am seeing than when I scroll past 5 apps it needs to reload them. The 7 plus with 3 gigs keeps all apps in memory. No doubt on iOS 11 the iPhone 7 will also start reloading apps .One can deny it as much as one wants to but planned obsolescence on iPhones and iPads is worse than on computers.
How can one deny something that is made up? Especially one's anecdotal experience on a beta?
 
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I don't agree this is normal wear and tear. A few light scratches visible in the sunlight or more visible scratches following a drop or having had the device over a longer period, then fine. My device has the coating flaking away. I don't believe I've done anything to cause this. The device only came out in September 2016 and a lot of people would not have received the device until October/November due to the initial demand and supply.

Bit of a blurred shot from an old iPhone. The coating comes off very easily (more has come off since pic was taken).

It's obviously a problem in the anodization process. It has an can happen, although it shouldn't, no matter that the brainwashed like to claim. Anyone familiar with anodization, such as the handgun industry, knows that can happen when there are problems in the process. Anodization is not overly strong, will scratch and gouge, but flaking should not happen.

Aluminum chipping on the surface, which can happen, is tiny divots without being gouged and can happen. That is entirely different but can look "similar". Usually smaller spots.
 
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It's obviously a problem in the anodization process. It has an can happen, although it shouldn't, no matter that the brainwashed like to claim. Anyone familiar with anodization, such as the handgun industry, knows that can happen when there are problems in the process. Anodization is not overly strong, will scratch and gouge, but flaking should not happen.

Aluminum chipping on the surface, which can happen, is tiny divots without being gouged and can happen. That is entirely different but can look "similar". Usually smaller spots.

Apple replaced my phone on Monday. They were surprised at how easy the coating removed. I think if they refused I would've liked to have seen what a bare iPhone looked like!
 
It seems that defence tactic changed from "You're using it wrong" to just "You're using it".

Next it's going to be "You shouldn't have took it out of the packaging".

And after that the next logical tactic is "Just don't buy it", at which point fanboy heads start to explode.

P.S. Sure, premium cars have issues. But if your fender falls off 5 minutes after you're out of the dealership, that's going to cause a hell of a crapstorm (and immediate apology and recall from car manufacturer).


careful you are falling into the slippery slope logical fallacy here....your analogy does not quite add up either. The paint/anodization/whatever coming off the phone is not safety or major structural issue, its more akin to...say the paint coming off the car.

new scenario: you buy a brand new car, and come back to the dealership later that day with some paint chipped off and scratches on it and claim it came like that, or "IT JUST HAPPENED." Dealer will say, "looks like someone scratched your car, you are responsible for damages REGARDLESS of how it happened." If you do not accept this answer, you will have go above their heads and take it directly to the manufacturer's customer service dept and go through supervisor after supervisor until you get one that gives you what you want.

The reality is you may have no idea HOW it happened or WHY, but rest assured, something DID happen to it whether you witnessed or not. And unfortunately there are way more people out there trying to scam their way into a new phone by claiming manufacturer's defect or shipping damage than there are people with these legitimate issues, so the seller will always treat you with skepticism.
 
They tried to remove the shield and save costs with the 6. Ended up in a class action. Fixed it on the 6s although previous owners where throw. To the wayside . They tried to use lower quality metal in 6 Plus resulting in bend gate where the phone bends if you even sit on it. After a huge uproar for fixed on the 6s. As far as this paint issue goes, if it was a sideffect of manufacturing Apple would have put up a footnote stating the paint would chip like they did for jet black


So forcing people to replace devices somehow makes them cheaper?

When I got my 6, then 6 plus, I was a bigger guy. I put in my back pocket more than a few times. Never a bend or flex...
 
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To everyone saying it's the user fault well i just bought my phone on Wednesday night. I never put it in a pocket with anything as the phone is pretty big. Never dropped it(knock on wood) and already some black has chipped off
 
I have paint chips around the 7+ camera. Not on the lens itself, but on the raised bits directly next to the lens. Around 4 sand sized dots.

Putting the phone in a caudabe sheath case did not help.

Anyone else having similar issues?
 
Just had a chat with Apple Support, they said exterior color - if not dropped - is a warranty case. And mine's totally protected. Will go see dealer for exchange.
 
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