Matte Black iPhone 7 Users Complain About Chipped, Peeling Paint

[I7guy]

It wasn't improvement. They fixed a flaw where they tried to get one over the customers

Planned obsolescence is important? LOL

Hyperbole, since it can't be proven.

Yes, planned obsolescence is important so you can actually buy an affordable product; mostly autos.

 

[Radon87000]

Hyperbole, since it can't be proven.

They tried to remove the shield and save costs with the 6. Ended up in a class action. Fixed it on the 6s although previous owners where throw. To the wayside . They tried to use lower quality metal in 6 Plus resulting in bend gate where the phone bends if you even sit on it. After a huge uproar for fixed on the 6s. As far as this paint issue goes, if it was a sideffect of manufacturing Apple would have put up a footnote stating the paint would chip like they did for jet black

Yes, planned obsolescence is important so you can actually buy an affordable product; mostly autos.

So forcing people to replace devices somehow makes them cheaper?

 

[I7guy]

They tried to remove the shield and save costs with the 6. Ended up in a class action. Fixed it on the 6s although previous owners where throw. To the wayside . They tried to use lower quality metal in 6 Plus resulting in bend gate where the phone bends if you even sit on it. After a huge uproar for fixed on the 6s. As far as this paint issue goes, if it was a sideffect of manufacturing Apple would have put up a footnote stating the paint would chip like they did for jet black

Nope, nothing can be proven from apples standpoint as to why something was or wasn't. "Profit" makes for great hyperbole though.

So forcing people to replace devices somehow makes them cheaper?

Seems you don't understand planned obsolescence. There's plenty of legitimate info on the concept. (As opposed to the hyperbole spouted here)

 

[Paul6s]

My Jet Black Plus is still beautiful

Now I'm glad that I got the Jet Black instead of the Matte Black finish.

 

[Jaekae]

Maby stop having keys and coins in same pocket as the phone.. never had and scratches after owning every iphone since 3gs. And never used a case. Just pocket with nothing else than the phone..

 

[Franshans]

Cheap phone. Cutting corners. This looks like what used to happen to my old cell phones or any cheaply painted electronic. Welcome to Tim Cook's Apple.

I still like it better than Steve Jobs' Apple with antennagate, MobileMe, lies about "having finally cracked the (Apple)TV, stupid thermonuclear wars on Android and yes: the same cheap color on iPhone 5.
[doublepost=1486893350][/doublepost]

Now I'm glad that I got the Jet Black instead of the Matte Black finish.

"Now" your glad? Because you did not chose it because you liked the color but because you wanted yours to be better than others?
Your friends must love you..

 

[kdarling]

... really, thanks for answering my question. I did not know that the markings were required there, which I why I asked where Apple sold the iPhone there that needed it. And really, it is strange that Apple found a way to not have to display those markings in so many other countries, but not Europe.

Depends on the regulations.

In the US, Obama signed a law allowing the FCC info to be moved to a software page. That allowed Apple to remove the FCC stuff from the back.

A few other countries allow the same, but the EU still requires their CE certification, recycling and wireless frequency markings.

 

[Radon87000]

Nope, nothing can be proven from apples standpoint as to why something was or wasn't. "Profit" makes for great hyperbole though.

Whats the thing Apple cares about the most again? That thing motivates how they do their business

Seems you don't understand planned obsolescence. There's plenty of legitimate info on the concept. (As opposed to the hyperbole spouted here)

I searched for planned obsolescence and Apple was mentioned thrice on the first page

Wiki defines it as "Planned obsolescence or built-in obsolescence in industrial design and economics is a policy of planning or designing a product with an artificially limited useful life, so it will become obsolete (that is, unfashionable or no longer functional) after a certain period of time"

Note the key word "Artificial" meaning slowing down a product on purpose

 

[Radon87000]

I still like it better than Steve Jobs' Apple with antennagate, MobileMe, lies about "having finally cracked the (Apple)TV, stupid thermonuclear wars on Android and yes: the same cheap color on iPhone 5.
[doublepost=1486893350][/doublepost]
"Now" your glad? Because you did not chose it because you liked the color but because you wanted yours to be better than others?
Your friends must love you..

At least Jobs Apple didn't brick devices thrice a year. And the Apple TV would be a million times better than what we have now if Jobs was alive and so would the Watch which has completely flopped

 

[I7guy]

Whats the thing Apple cares about the most again? That thing motivates how they do their business

Customers and according to the latest quarterly numbers, they have plenty of them.

I searched for planned obsolescence and Apple was mentioned thrice on the first page

Wiki defines it as "Planned obsolescence or built-in obsolescence in industrial design and economics is a policy of planning or designing a product with an artificially limited useful life, so it will become obsolete (that is, unfashionable or no longer functional) after a certain period of time"

Note the key word "Artificial" meaning slowing down a product on purpose

Ahh, because google can understand context and surfaces any blog or post with "apple" and "planned obsolescence" in the same sentence. (such as this paragraph)

Notice it says "industrial design" and "economics". Why would a company want to limit the useful life? It would do that to be able to design and manufacture products that are affordable to consumers. If Honda designed the Accord to last 20 years under normal wear and tear and provided a 10 year bumper to bumper guarantee, I don't know what such a car would cost, but I think considerably more than the $25K it costs now. Maybe as much as a Ferrari.

So it's an important concept in the design of products that are manufactured. Artificially limiting the life as opposed to artificially designing for an infinite life is a balancing act with consumer goods and the price the manufacturer ultimately charges. Some items, such as aircraft, you want designed with the maximum amount of life and durability that engineering can provide, and is reflected in the price.

 

[I7guy]

At least Jobs Apple didn't brick devices thrice a year. And the Apple TV would be a million times better than what we have now if Jobs was alive and so would the Watch which has completely flopped

No jobs just made unusable devices, that had to have cases on them. Cooks apple is getting updates out fairly fast. The part about apple tv is just hyperbole.

 

[Paul6s]

I still like it better than Steve Jobs' Apple with antennagate, MobileMe, lies about "having finally cracked the (Apple)TV, stupid thermonuclear wars on Android and yes: the same cheap color on iPhone 5.
[doublepost=1486893350][/doublepost]
"Now" your glad? Because you did not chose it because you liked the color but because you wanted yours to be better than others?
Your friends must love you..

Because at first I wasn't sure which was more durable Matte Black or Jet Black. I like both both black versions. But at first I wondered if I made a mistake because of the scratches. And yeah I guess my friends love me.

 

[iWilliam325]

so what? phones are daily items, of course there's wear and tear

 

[runeapple]

*sigh* The iPhone 5 had the same problems, and that was under Jobs' tenure. The original iPhone scuffed as well. Apple should have been aware of the possibility with such a large surface area and made sure the problem was minimized. It sounds to me like a manufacturing issue.

No one really knows how much involvement Steve had with the iPhone 5, we do know he didn't sign it off as he wasn't alive.

I owned iPhone and iPhone 5, iPhone 5 was absolutely terrible for scuffing. The original iPhone was fine compared.

My matte black iPhone 7 is pretty fine, I've dropped this phone a few times (which is unusual for me) I have one chip but that was my own fault and was caused by dropping it on a tile floor. So I think in this case it's only a small batch of bad anodization.

One thing I have noticed that my screen has several scratches (this happened before I dropped it and I never have my keys in same pocket as my phone) so that is upsetting for me as i've never scratched an iPhone screen and I've owned every iPhone. The screen also seems to finger print easier then previous models, so I wonder if mine has a different issue (maybe missing some screen coating).

 

[admob71]

It's hardly Timmy's fault if people put their phone in the same pocket as car keys etc. Blame the user!

Lol, is there absolutely anything the apologists won't defend Apple for.. this is embarrassing, it just a manufacturers defect, simple as, fix it. Move on...
[doublepost=1486929311][/doublepost]Oh, and is there any way to spin this to make it samsungs fault? ;-)

 

[nviz22]

Lol, is there absolutely anything the apologists won't defend Apple for.. this is embarrassing, it just a manufacturers defect, simple as, fix it. Move on...
[doublepost=1486929311][/doublepost]Oh, and is there any way to spin this to make it samsungs fault? ;-)

Agreed, some apologists have zero shame. A 7000 series Aluminum switch to prevent bendgate, yet they can't use a better paint finish.

 

[Royksöpp]

Oh Space Grey, you beautiful out of this world color. How I miss you greatly.

 

[iamthedudeman]

It amazes me how people think it's Apple's fault, if people drop there phone it's their fault, you can't blame the company that made the phone. I always look after my devices, my iPhone 7 Plus Jet Black has not got a scratch on it (I use a case as well) respect your devices and they will work fine.

It amazes me that people are actually this stupid. I don't think anyone would be complaining if they had a mark from dropping their phone. You can tell from the pictures its not a fault of the user as there are no marks aside from the metallic black paint chipping off.

The same thing happened when i first got my iphone 7 matte black five days after owning it. Bubbles started to form on the back of the phone. Large ones. I took it to a Apple store before it chipped off. Apple was aware of the issue and promptly exchanged my phone.

Did i cause the bubbles to form underneath the paint? I don't think so.
So you can how stupid your comment is.Its not just your stupid comment either. Its the majority on here. I think its a lack of intelligence. Not only common sense. Not everyone was born with a higher or average IQ.

Are this many people on here drinking the cool-aid? Like they say, common sense isn't so common. Bunch of idiots.

 

[Paul6s]

Oh Space Grey, you beautiful out of this world color. How I miss you greatly.

That's the color I wanted to get for the IPhone 7 plus but I ended up getting Jet Black instead.

Oh Space Grey, you beautiful out of this world color. How I miss you greatly.

 

[I7guy]

Lol, is there absolutely anything the apologists won't defend Apple for.. this is embarrassing, it just a manufacturers defect, simple as, fix it. Move on...
[doublepost=1486929311][/doublepost]Oh, and is there any way to spin this to make it samsungs fault? ;-)

Agreed, some apologists have zero shame. A 7000 series Aluminum switch to prevent bendgate, yet they can't use a better paint finish.

Those "terms of endearments" really aren't going well on the forums these days.

In additional all manufacturers strive to improve their products on each new generation.

Oh and the hyperbole about Samsung?

 

[farewelwilliams]

Hahahaha. All the matte black haters were making fun of us jet black lovers, and now look at ya. My jet black is so beautiful

i got jet black fyi

 

[Dave245]

It amazes me that people are actually this stupid. I don't think anyone would be complaining if they had a mark from dropping their phone. You can tell from the pictures its not a fault of the user as there are no marks aside from the metallic black paint chipping off.

The same thing happened when i first got my iphone 7 matte black five days after owning it. Bubbles started to form on the back of the phone. Large ones. I took it to a Apple store before it chipped off. Apple was aware of the issue and promptly exchanged my phone.

Did i cause the bubbles to form underneath the paint? I don't think so.
So you can how stupid your comment is.Its not just your stupid comment either. Its the majority on here. I think its a lack of intelligence. Not only common sense. Not everyone was born with a higher or average IQ.

Are this many people on here drinking the cool-aid? Like they say, common sense isn't so common. Bunch of idiots.

Not everyone has manners also, if you read my other post you will see that I explained that I was referring to the people who DO throw their devices about, drop them and so on, if people are taking care of their devices and this has happened then yes there's a problem, it's probably a bad batch. But then it's the usual comments "it's Tim Cooks fault" "Apple is doomed" "this never would of happened under Steve Jobs" and so on.

 

[a.doberschuetz]

same with jet black

 

[Matstrenet]

Lucky for consumers in Australia it would be covered under our consumer protection laws. If goods are not of acceptable quality or finish the buyer is able to seek a remedy from the seller.

 

[iamthedudeman]

Not everyone has manners also, if you read my other post you will see that I explained that I was referring to the people who DO throw their devices about, drop them and so on, if people are taking care of their devices and this has happened then yes there's a problem, it's probably a bad batch. But then it's the usual comments "it's Tim Cooks fault" "Apple is doomed" "this never would of happened under Steve Jobs" and so on.

That is not what you said Dave. I just call as i see it. Is it good manners talking about people who that have had this happen to them to only have some like yourself say you need to take better care of your phone?

You were talking like it was the people who phones were effected. Cant have it both ways.