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So in plain English: A company selling a ~$700-$900 smartphone has faulty quality control.
Cars worth thousands of dollars have QC issues. Fighter jets worth millions of dollars have quality control issues. Just goes to show that even the best of us are human after all. You cannot make anything perfect. **** happens.
 
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My Jet Black Plus is still beautiful :D

No it's not. Take it out in the sunlight and you might not be so sure about that.

I knew this matte finish would be a bad idea. Does the iPhonne 5 chip gate sound familiar? It's simply history repeating itself!
 
Matte Black iPhone 7 owners who have contacted Apple about the chipping issue have been told that because it's cosmetic, their devices are not eligible for repair, which has traditionally been Apple's stance on reports of finish problems.

That's ironic, considering Apple's emphasis on style and appearance.
 
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Cars worth thousands of dollars have QC issues. Fighter jets worth millions of dollars have quality control issues. Just goes to show that even the best of us are human after all. You cannot make anything perfect. **** happens.
LOL! As if you'd accept chipping paint after 6 months on your $60,000 Mercedes E Class because "**** happens".

Also, it's not like Apple is giving out replacements over fixes over this like a Car Dealer would, so being human is not even the point.
 
I look after my devices, my iPhone 7 Plus is in a case, I don't keep keys in my pocket, I don't use cash generally, and I haven't dropped this device. I noticed what looked like a bit of bit of fluff on my device but when I went to move it with my finger (not nail), the coating literally came away. Bearing in mind that these devices are only a few months old, this is not how you would expect devices to look with normal wear and tear.

I contacted Apple on Twitter but they ignored the post. I then contacted them directly and they advised that I go to a store to get it checked. I haven't yet made it to a store as you have to book a week in advance and by the sounds of it, they wouldn't replace the device anyway as supposedly a cosmetic issue.

I was choosing between the jet black and matte black models and only the former had the warning about unusual wear and tear.
 
Add me to the list of people with nicks or scratches on their matte black iPhone 7. I don't use a case, and it seems like every time I drop it, the phone gets a little scuff at the exact spot where it hits the ground.

Could that be perhaps you're careless and the iPhone suffers damage because of your drops? Your reported problem has nothing to do with the article. That's self inflicted. If you drop something without protection, expect damage.

This article is referring to a possible manufacturing issue.
 
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I don't have an iphone 7 but I wouldn't be bothered by a small blemish like that. My iPhone 5 had that blemish develop at the edges though I kept in the case but I didn't care because I was happy to finally have a phone that was working so well.
 
Mine is scuffed to **** (I treat my phones hard and large swatches of the anodized black has been scratched off the back) but it's not spotting like that. It's much more natural in the wear by comparison.
 
It's hardly Timmy's fault if people put their phone in the same pocket as car keys etc. Blame the user!

Apple is anodizing its products and not using paint for a reason. This is clearly not a case of user abuse but a applying error. My 4th gen iPod Nano was heavily abused for 5 or 6 years with change and keys in the same pocket yet it had not suffered one single scratch. It still looks brand new if it was not for the one hour battery life. Oh and the dust under the screen. :)
 
Honestly, this is why you just go with Silver when you buy an iPhone and just shut up.

black / space grey, whatever they call the darker colours have always looked ****** with wear and tear ever since the iPhone 5.
 
LOL! As if you'd accept chipping paint after 6 months on your $60,000 Mercedes E Class because "**** happens".

Also, it's not like Apple is giving out replacements over fixes over this like a Car Dealer would, so being human is not even the point.
Thats not the point. The point is, just because a thing is expensive, does not mean it will be 100% defect free. No matter how rigorous the quality control measures are. That does not mean the quality control measures are faulty as suggested.
 
The chipping seems like a flaw in the anodizing and not user abuse. Considering Apple makes millions of iPhones, I'm not suprised that some of them have flawed anodizing.

The Black and Slate iPhone 5 was much much worse. My replacement iPhone 5 had chips in it and had to replace it again. If you looked at it wrong, it would chip. It was a beautiul phone and I'm happy that Apple went with a true black iPhone again.
 
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