The screen protector is an option, but some have been known to strip off coatings when you remove them. Read about it before buying any brand.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
MBP Retina Scratched Coating
- Thread starter armanijohnny
- Start date
- Sort by reaction score
The screen protector is an option, but some have been known to strip off coatings when you remove them. Read about it before buying any brand.
I have the Kuzy 13" screen protector from Amazon. It essentially makes the screen glare the same as the non retina glossy screens. I can't vouch for whether it takes the coating off with it (I don't think I'm ever going to take it off), but the screen protector appears essentially the same as those for iPads so it wasn't super tacky. I chose to deal with glare than having a beat up looking screen.
Some of the reviews say it doesn't fit right, but I got it to fit perfectly. The only thing I had to do was cut off a 1MM bit off the bottom right edge to get it completely flush. It did take a little longer to apply than on an iPad, but just have a lot of scotch tape ready to lift up the edges and grab any dust that made it in.
Some of the reviews say it doesn't fit right, but I got it to fit perfectly. The only thing I had to do was cut off a 1MM bit off the bottom right edge to get it completely flush. It did take a little longer to apply than on an iPad, but just have a lot of scotch tape ready to lift up the edges and grab any dust that made it in.
How long did you go without a screen protector before caving? Also, that stinks you have to cut it down a little I'd suck at something like that.
My MBP Retina has about five dead pixels.... Got it fixed once under warranty .... Now I have the same problem but it's out of warranty
About 2 months. The corner cut was really simple. Just nipped the very edge of the corner with scissors.
I had the stain issue after 6 months with my retina MBP 15". I knew that getting a screen replacement from Apple wouldn't be easy because they usually accuse you of applying the wrong product on the screen. But luckily I also had a dead pixel, which convinced the genius to order a replacement for me without even asking questions. I've been using a cloth between the screen and keyboard every time I carry my MacBook around since then...
It seems news is spreading. Just caught the story on Flipboard. Apple may know as the story says, apple did not immediately respond to a request to comment.
Retina MacBook Pro Users Complain of Anti-Reflective Display Coating Wearing Off
https://www.macrumors.com/2015/03/16/retina-macbook-pro-stained-coating/
Retina MacBook Pro Users Complain of Anti-Reflective Display Coating Wearing Off
https://www.macrumors.com/2015/03/16/retina-macbook-pro-stained-coating/
This is happening to my rMBP from late 2013, mostly in the bottom left corner, some more on the left. I have only used the provided cleaning cloth, i have never used any other cloth or any liquids.
Last edited:
damn..how old are these macs? brand new or couple of years old?
From what I've heard it takes at least 7 months. Mine and most others took about a year, so the newest should be early 2014. Someone said they have seen stains like that on Apple Store MacBooks, so it can probably happen much quicker and the problem is not resolved.
For those in countries with 24 month warranties, how have your attempts at getting a repair been?
My genius booking is in a few days, so I'll let you all know what happens to me then.
My genius booking is in a few days, so I'll let you all know what happens to me then.
I had SAME PROBLEM :
My macbook was under one year warranty period. I went today to the store and gave it for screen replacement (in hong kong) they accepted it...no questions asked. After the accepted it, I purchased applecare plan for two years additional protection (on my own initiative, for additional protection)
13 inch macbook, 16gb RAM, 256, bought last year on 25th march 2014...today was the last day of one year warranty, they accepted to change the screen.....just today i gave it for repairs. It was purchased in store in Hong kong. Same store accepted the repair.
I took it to the apple store yesterday and they are replacing the screen for me, for free as it is under warranty.
Exactly. I don't really want to order an updated 13 inch rMBP because we are still not sure whether Apple fixed this issue. What do you think/know, guys?
a chance to get your voice out
There is now a website called staingate (staingate.org) which is completely dedicated to fixing the 'stain' problem on the macbook pro.
You can sign a petition and get your voice out. Please spread the word.
What is the Staingate?
We are a group of Apple customers that paid more than 2000 USD/EUR for a Macbook that is showing horrific stains in the screen.
The stains can start as early as 7 months after the purchase. There is no clear pattern as to how it starts: some experience it in small spots around the edge, on other screens it appears in the middle as large patches.
Apple hasnt responded accordingly to this problem and have told us that this is a cosmetic damage and it is not covered by the warranty.
Repair costs are around 800 USD/EUR with a 3 month warranty, so probably in 12 months the Macbook would start showing stains again.
What do we expect from Apple?
A Free Repair Program for all the Macbooks that are having this problem, without taking into consideration if it is under warranty or Apple Care. Because we already paid a lot of our hard earned money to have a defective laptop.
We have a database of 1111 people that have this problem and it grows every day. We expect solutions.
Last Update: March 29, 2015
There is now a website called staingate (staingate.org) which is completely dedicated to fixing the 'stain' problem on the macbook pro.
You can sign a petition and get your voice out. Please spread the word.
What is the Staingate?
We are a group of Apple customers that paid more than 2000 USD/EUR for a Macbook that is showing horrific stains in the screen.
The stains can start as early as 7 months after the purchase. There is no clear pattern as to how it starts: some experience it in small spots around the edge, on other screens it appears in the middle as large patches.
Apple hasnt responded accordingly to this problem and have told us that this is a cosmetic damage and it is not covered by the warranty.
Repair costs are around 800 USD/EUR with a 3 month warranty, so probably in 12 months the Macbook would start showing stains again.
What do we expect from Apple?
A Free Repair Program for all the Macbooks that are having this problem, without taking into consideration if it is under warranty or Apple Care. Because we already paid a lot of our hard earned money to have a defective laptop.
We have a database of 1111 people that have this problem and it grows every day. We expect solutions.
Last Update: March 29, 2015
Same problem.
I have just experienced the same problem, I think that I am forced to contact Apple!
I have just experienced the same problem, I think that I am forced to contact Apple!
Quoting myself here. Guys, any update on your screen's origin (samsung/LG)?
Only 1 person has updated the rest of the thread on this issue, and his was a Samsung display. I know its a long shot, but let's try to see if there's any correlation here. Though it is good that users have often mentioned when they bought their laptop (so we can check if theres a link with date of manufacturing) we still don't know if it has anything to do with the screen's origin and it may be possible that screen/glass front are manufactured separately depending on the brand.
Personally, I have an LG display and the coating hasn't worn off. Though this statement doesn't prove anything with regards to what I am trying to establish.
Edit: A search yields 3 separate users mentioning that the AG coating wearing off appears on their samsung displays and none for LG. I hope the latter part of my message gets noticed by the staingate group!
----------
I contacted you guys through email concerning my suggestion! I hope it helps
As I posted earlier in this thread, I have a late July/early August 2012 rMBP that is still pristine. It shipped with a Samsung screen, and still has the same one that it shipped with. I am typing on it now...
Don't know how I have managed to luck out on this, but you can bet that after reading these threads that I am being SUPER CAREFUL with it (not that I wasn't already, but now I am extremely conscious about the cloth I clean the screen with and its cleanliness/lack of particulates, the liquid I use, and the amount of pressure I am applying...).
It happened to this guy within 2 months of ownership.From what I've heard it takes at least 7 months. Mine and most others took about a year, so the newest should be early 2014. Someone said they have seen stains like that on Apple Store MacBooks, so it can probably happen much quicker and the problem is not resolved.
-- Nathan
WOW.... I was very seriously considering picking up a 2015 MBP Retina 256GB today, however reading of these display issues really has me concerned. I am now thinking that it would be best to wait....
If you are reading MR forums too much you will probably never buy an apple product ever again.